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Metro Residences Hotel

Photo gallery for Metro Residences Hotel

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, individually decorated
Room, 1 Queen Bed (Mini Suite) | View from room
Deluxe Double Room | View from room
Deluxe Double Room | View from room

Overview of Metro Residences Hotel

Metro Residences Hotel

3.0 star property

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Parking available
  • Bar
9, Ruelle Casimir, Charrier, Cap-Haitien, HT 1110

Explore the area

  • Popular LocationCap-Haitien Cathedral13 min drive
  • Popular LocationPlace d'Armes14 min drive
  • AirportCap-Haitien (CAP-Cap-Haitien Intl.)17 min drive
  • Popular LocationCormier Beach29 min drive

Room options

About this area


Located in Cap-Haitien, Metro Residences Hotel is in the suburbs and near the airport. Sans Souci Palace and Citadelle Laferriere are local landmarks, and the area's natural beauty can be seen at Euphrasian Basilica in the Historic Centre of Poreč and Cormier Beach.

What's nearby

  • Cap-Haitien Cathedral - 13 min drive
  • Place d'Armes - 14 min drive
  • Cormier Beach - 29 min drive
  • Labadee Beach - 35 min drive
  • Sans Souci Palace - 48 min drive

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 20 min drive


  • Croissant d'Or - 4 min walk
  • Ti Boukan - 5 min walk
  • Toto Boulangerie - 6 min walk
  • Satisfaction Bar Resto - 6 min walk
  • Angel liqueur mart - 15 min walk

About this property

Metro Residences Hotel

3-star hotel near the airport
A nightclub, an airport pick-up service, and a poolside bar are just a few of the amenities provided at Metro Residences Hotel. The onsite restaurant, Sky Bar, features garden views and brunch. In addition to a free grocery shopping service and a terrace, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and tour/ticket assistance
  • Express check-in, a front desk safe, and concierge services
Room features
All 13 individually furnished rooms boast comforts such as premium bedding and furnished balconies, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other amenities include:
  • Childcare services and cribs/infant beds
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels and DVD players
  • Separate sitting areas, ceiling fans, and daily housekeeping


English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities


  • Available in all rooms: Wired internet (USD 10 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Free offsite parking
  • Airport pick-up shuttle (surcharge) during limited hours on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sky Bar

Things to do

  • Nightclub
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room babysitting (surcharge)
  • Rollaway/extra bed (surcharge)
  • Separate bedroom


  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Tour and ticket assistance
  • Turndown service
  • Wedding services


  • Barbecue grill
  • Terrace


  • No elevator


  • Designated smoking areas

Room amenities


  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)


  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower only


  • DVD player
  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Limited room service

Outdoor space

  • Furnished balcony


  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Similar properties

See similar properties



Check-in from noon - midnight
Express check-in available
Minimum check-in age - 18


Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 10.00 per day

Important information

Optional extras

  • Fee for in-room wired Internet: USD 10 per night (rates may vary)
  • Refrigerator fee: USD 10 per night
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metro Residences Hotel Cap-Haitien
Metro Residences Hotel
Metro Residences Cap-Haitien
Metro Residences Hotel Hotel
Metro Residences Hotel Cap-Haitien
Metro Residences Hotel Hotel Cap-Haitien

Frequently asked questions

Is Metro Residences Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metro Residences Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Metro Residences Hotel?

Check-in is from noon - midnight.

What time is check-out at Metro Residences Hotel?

Check-out is at 11:00 AM.

Does Metro Residences Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request.

Where is Metro Residences Hotel located?

Situated near the airport, this hotel is within 9 mi (15 km) of Cap-Haitien Cathedral, Place d'Armes, and Cormier Beach. Labadee Beach is 8.3 mi (13.3 km) away.

Can I cancel my reservation for free at Metro Residences Hotel and receive a full refund?

Yes, Metro Residences Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Metro Residences Hotel cancellation policy on our site for more details about any exclusions or requirements.


Rating 10 - Excellent. 7 out of 30 reviews" "
" "10 - Excellent 23%
Rating 8 - Good. 9 out of 30 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 4 out of 30 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 7 out of 30 reviews" "
" "4 - Poor 23%
Rating 2 - Terrible. 3 out of 30 reviews" "
" "2 - Terrible 10%




Staff & service




Property conditions & facilities




6/10 Okay


Liked: Staff & service
A diamond chip in the rough
This Hotel have signs that it was a nice place to stay before covid. There are some improvements the owner is addressing such as plumbing. Being without guest for a couple years and the owner was really not expecting us as he had cancelled all bookings, the generator for the AC was not primed. However, the owner was the epitome of hospitality His staff on hand quickly found a room with an old fashion electic AC that worked quite well. The room was quickly dusted and a small fridge was moved into the room The linen was clean and next morning the front desk staff brought us hot coffee. They really tried to accommodate us. The decor is native to Haiti. The location is in the central area of Cap City but on a quieter side street. I think once the improvements to the plumbing issues are made and the entry treshold tiles replace, some cleaning up of the entry courtyard etc is done it will again reflect the vibrancy it must have had before the 2 years neglect occurred. I must add that I'm a usual 4-5* hoyel patron and was really repelled at the 1st impression. But our driver had a long day driving us fro Hinche over a very rough 2hours of bad road and he abandoned us after dropping us off at the front gate. The 2 young women that was there were obviously not expecting us. They called the owner and he was one of the nicest understaning persons ever. Along with the 2 youn ladies, my husband's patience I was able to calm down sufficiently to accept the hospitality.
Stayed 8 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
It was very nice and clean. The staff was very friendly and professional will definitely consider going back when I’m in Cap-Haitian
Stayed 3 nights in Mar 2021

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Traveled with family and small children, Business traveler
Liked: Amenities
I didnt like the room I was put in, thhe bathroom started leaking and bed bugs bit me and my daughter. When i approached them with that the switch thenroom to a better room and condition and then they opened the wifi to the hotel so my experience was not all bad
Stayed 4 nights in Jan 2020

2/10 Terrible


Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel claim that they have parking and it wasn't true if one car already park, you have to find your way to park outside the hotel. at checking the lady was so nice but i never get a towel on time in my room due to the construction, it was a mess
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haiti 18 Nov 18
The staffs were very nice. They tried to accommodate to all requests. My only issue was the hot water. But for the it was overall a very nice place to stay.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel,it’s fantastic, everybody should go there
Stayed 2 nights in Oct 2018