Metro Residences Hotel

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1 bedroom, premium bedding, down comforters, individually decorated
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View from Room
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Overview of Metro Residences Hotel

Metro Residences Hotel

3 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
9, Ruelle Casimir, Charrier, Cap-Haitien, HT 1110

Explore the area

  • Popular LocationCap-Haitien Cathedral5 min drive
  • Popular LocationPlace d'Armes5 min drive
  • AirportCap-Haitien (CAP-Cap-Haitien Intl.)7 min drive
  • Popular LocationCormier Beach17 min drive

Choose dates to view prices

About this area


Located in Cap-Haitien, Metro Residences Hotel is in the suburbs and near the airport. Sans Souci Palace and Citadelle Laferriere are local landmarks, and the area's natural beauty can be seen at Euphrasian Basilica in the Historic Centre of Poreč and Cormier Beach.

What's nearby

  • Cap-Haitien Cathedral - 5 min drive
  • Place d'Armes - 5 min drive
  • Cormier Beach - 17 min drive
  • Labadee Beach - 20 min drive
  • Sans Souci Palace - 23 min drive


  • Sky Bar — 1 min walk
  • Croissant d'Or — 4 min walk
  • Ti Boukan — 5 min walk
  • Toto Boulangerie — 6 min walk
  • Satisfaction Bar Resto — 6 min walk

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 7 min drive

About this property

Metro Residences Hotel

Suburban hotel with nightclub and restaurant
This hotel features a restaurant, a nightclub, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area, and concierge services. All 13 individually decorated rooms feature wired Internet and DVD players. Comforts include premium bedding and down comforters, and guests will also find furnished balconies and sitting areas.
Metro Residences Hotel offers 13 accommodations with DVD players and complimentary toiletries. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature down comforters and premium bedding. Flat-screen televisions come with pay movies.

Bathrooms include showers. In-room wired Internet access is available for a surcharge. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities


  • Available in all rooms: Wired Internet (USD 10 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Free offsite parking
  • Pick-up airport shuttle (surcharge) during limited hours
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Nightclub

Family friendly

  • Cribs/infant beds (surcharge)
  • DVD player
  • In-room child care (surcharge)
  • Rollaway/extra beds (surcharge)


  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French


  • BBQ grill(s)
  • Terrace


  • Designated smoking areas
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hair dryer (on request)
  • Shower


  • DVD player
  • Flat-screen TV
  • Pay movies
  • Premium channels

Outdoor space

  • Furnished balcony


  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Turndown service

Similar properties

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Check-in from noon - midnight
Express check-in
Minimum check-in age - 18


Check-out before 11:00 AM
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 10.00 per day

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 10 per night (rates may vary)
  • Refrigerator fee: USD 10 per night
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metro Residences Hotel Cap-Haitien
Metro Residences Hotel
Metro Residences Cap-Haitien
Metro Residences Hotel Hotel
Metro Residences Hotel Cap-Haitien
Metro Residences Hotel Hotel Cap-Haitien

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 7 out of 30 reviews
5 - Excellent 23%
Rating 4 - Good. 9 out of 30 reviews
4 - Good 30%
Rating 3 - Okay. 4 out of 30 reviews
3 - Okay 13%
Rating 2 - Poor. 7 out of 30 reviews
2 - Poor 23%
Rating 1 - Terrible. 3 out of 30 reviews
1 - Terrible 10%




Staff & service




Property conditions & facilities

3/5 Okay

Liked: Staff & service
A diamond chip in the rough
This Hotel have signs that it was a nice place to stay before covid. There are some improvements the owner is addressing such as plumbing. Being without guest for a couple years and the owner was really not expecting us as he had cancelled all bookings, the generator for the AC was not primed. However, the owner was the epitome of hospitality His staff on hand quickly found a room with an old fashion electic AC that worked quite well. The room was quickly dusted and a small fridge was moved into the room The linen was clean and next morning the front desk staff brought us hot coffee. They really tried to accommodate us. The decor is native to Haiti. The location is in the central area of Cap City but on a quieter side street. I think once the improvements to the plumbing issues are made and the entry treshold tiles replace, some cleaning up of the entry courtyard etc is done it will again reflect the vibrancy it must have had before the 2 years neglect occurred. I must add that I'm a usual 4-5* hoyel patron and was really repelled at the 1st impression. But our driver had a long day driving us fro Hinche over a very rough 2hours of bad road and he abandoned us after dropping us off at the front gate. The 2 young women that was there were obviously not expecting us. They called the owner and he was one of the nicest understaning persons ever. Along with the 2 youn ladies, my husband's patience I was able to calm down sufficiently to accept the hospitality.
Stayed 8 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
It was very nice and clean. The staff was very friendly and professional will definitely consider going back when I’m in Cap-Haitian
Stayed 3 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

3/5 Okay

Traveled with family and small children, Business traveler
Liked: Amenities
I didnt like the room I was put in, thhe bathroom started leaking and bed bugs bit me and my daughter. When i approached them with that the switch thenroom to a better room and condition and then they opened the wifi to the hotel so my experience was not all bad
Stayed 4 nights in Jan 2020