Room not in great condition.
Posted Sep 30, 2016
Negatives: The room we stayed in was in need of an upgrade. The wall covering was peeling in a number of spots, carpet was frayed, furniture was kind of beat-up, and the sofa and chair were stained. The room had not been properly cleaned before we arrived - the carpet had obviously not been vacuumed and it looked as though surfaces in the living area hadn't been wiped down in a long time. Having said that, the bathroom and bedding seemed to be clean. The elevators are beat-up and dirty looking.
Positives: Other than being in serious need of a cosmetic overhaul the hotel is/was quite nice. The included buffet breakfast was very good. Our room had a great view of Sydney Harbour. The fitness facility was quite good and had a nice sauna and hot-tub. Guests also have free access to the YMCA which is just around the corner. There were recycling recepticles in the room, including for organics.
Conclusion: Not worth the money until they refurbish the rooms and do a better job of cleaning.
Comment from Hotel Management
Oct 3, 2016 by Doug , Hotel Management
Thank you for your feedback Clarence.
Any issues that you experienced with your suite will definitely be addressed. We take the condition of each suite very seriously and we never stop working towards improving our hotel. Starting on Monday, both lobby areas and both elevators will receive new flooring and upgrades.
We hope that you will come back to our hotel to see us again. Sincerely, Doug.