Ratings based on 561 Verified Reviews

3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from S

Noisy and soft beds

Posted Apr 22, 2017
Our room was located in a noisey, heavily trafficked hallway. The bed was so soft it felt like a hammock which was not good for my back. Checked out early and front counter staff did not inquire why I was doing so. Water park is as pictured, we went during school break so very crowded, not their fault. Teenagers will be bored, great for ages 13 and below.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Bedford, MA

Great hotel for the whole family!

Posted Apr 21, 2017
We stayed at this hotel for one day dirring April vacation. Price of the room was perfect because it included a water park pass for each person. We arrived at 1pm on Wednesday. Check in line was long but was quick to check in. Our room was ready at this time and we were also informed on the hotel policy's/water park rules. Since it was school vacation the hotel made a paper to show lots of fun things to do at the hotel with the kids. Including free face paint, movies nights, crafts, bonfire etc. We also received a $10 voucher to Hearth N Kettle. Room was spacious, clean and had a great view of the water park. Since we arrived Wednesday we had access to the water park till 2pm the next day. Water park hours were 9am-10pm. Lazy river is deceiving title for this river. For about 10 minutes it is slow and water sprayers are low. Then for about 5 minutes the river is high speed and theirs basically no way of avoiding the sprayers. The two big water slides were fun but you can feel every connection of pipes. It stung my back and butt gong down. Kids area was perfect for our 5 month old, 6 year old and for us to play with them. Wave poolwas great as well. Slides on wave pool side are the best! They also have a sauna and hot tub for adults but children were in and out of them without supervision. Also some lifeguards were on their phones. One dropped theirs and it almost went into the water. Fun trip overall! We will tell our friends and family!
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Good location.

Posted Apr 18, 2017
Kids spent a couple of hours in water park. They had fun!
5 out of 5
Recommended
for Everyone
by A verified traveler from long island

Great hotel

Posted Apr 14, 2017
Great hotel and very professional and friendly hotel staff. The pool and the waterslides are great although my boys were a little too short For the height requirements but they loved the lazy river. they also offer a bonfire everynight and the kids can toast marshmallows. The night we were there they had Marcus the magician performing fir the kids. He was great!!!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

kids loved the water park but hotel needs updates

Posted Apr 14, 2017
Water park and heated pool were great (ages 3&5) but rooms were small and hotel needs some updating. Employees and staff were very friendly. Lifeguards could have smiled a little more.
1 out of 5
by A verified traveler

Is no good hotel

Posted Apr 13, 2017
Is not good hotel, the room is not clean is all old
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
We only stayed for one night. My daughter loved the pool area. Staff friendly. The only problem we had was that the bathtub was kind clogged. But overall we had a good time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!

Posted Mar 22, 2017
From the minute we checked in I felt as though I was a guest in the staff members home. Even the woman at the gift shop was friendly. Can't wait to go there again
3 out of 5
Recommended
for Everyone
by A verified traveler from F.

Posted Mar 18, 2017
My children enjoyed the waterpark, especially the wave pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rhode Island

Posted Mar 10, 2017
Our kids had a wonderful time!!! Pool was clean & I the expansion!