Ratings based on 347 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hyannis, MA

Nice hotel

Posted Feb 1, 2016
I and my family enjoyed to stay in this hotel, because it offers a cozy place to stay, very clean, and the staff is very professional and cares about their guests. They also offer a so warm swimming pool. My 2 year old daughter had fun a lot in there. Actually, all the family. If you are planning to have fun with your family in a warm swimming pool you may consider this hotel.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

over night stay

Posted Jan 5, 2016
Pros: bar and pool
Cons: rooms could use a facelift
stayed 1 night on new years eve. staff are very friendly and welcoming. over all hotel is clean but can give a dingy appearance in rooms due to the age of the facility, but room was clean and beds comfortable. found the food in the bar very good and the bartender Christian was great !!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice I wished my guest had been more engaged

Posted Jan 3, 2016
Very nice place and staff was great. Next time I will bring someone else who would enjoy the pool and the hot tub. Great location too.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2015
Everything was great except the pool. The lifeguard was not around. The fitness center was not that great.
Comment from Hotel Management
Nov 23, 2015 by Hotel Manager, Hotel Management
Thank you for the 4 star review. We appreciate your comments regarding our lifeguard and fitness room. We strive to ensure that each guest has a positive experience when staying with us.
4 out of 5
Recommended
for Getaway With Friends
by Cherrie from Southington, CT

Very nice place but weird place for a pool

Posted Oct 28, 2015 on Hotels
A few comments....the pool was visible to the public. They had a homecoming dance going on and everyone has to pass by the pool to get to the party room. The pool is wide open to everyone entering the hotel, visible to everyone who checks in. I know you cannot change the location of the pool but just giving a heads up to others. We felt awkward. Also we were hard press to find bottled water in the machine on our floor. There wasn't even a place for it in the machine. We did not go to other floors looking. Sound proofing between rooms isn't the best. Good Things....Wonderful touchs - extra towels, extra pillows, and extra drinking glass'. These little things add up to a more comfortable stay. The bathroom is updated and very clean. The tubs were very deep but did have a handicap rail to get in and out. The mattress was firm and comfortable. The rooms overall were nice, clean, and comfortable. We did not try the breakfast but did visit the bar and it was very intimate. We felt relaxed and enjoyed some desserts and drinks. We would definitely stay here again.
Comment from Hotel Management
Jan 2, 2016
Dear Cherrie, Thank you for your '4' star review! We appreciate your feedback in regards to the pool area and soundproofing between the guest rooms. Your comments have been forwarded to our management company. Your 'good things' comments are wonderful to hear and that overall you were able to relax during your stay and we look forward to seeing you in the future!
3 out of 5
by A verified traveler

No ambiance but comfortable.

Posted Oct 21, 2015
Hotel is fine for business. Room was well laid out and comfortable. I did think there was a bit of a musty odor. Absolutely no ambiance or "cape" feel.
Comment from Hotel Management
Nov 1, 2015 by HI Hyannis Team , Hotel Management
Thank you for your review. We appreciate any and all feedback from our guests. We truly hope you will give us a second chance - as great things are taking place in 2016 at the property.
5 out of 5
Recommended
for Everyone
by A verified traveler from kutztown pa

Very nice hotel.

Posted Oct 5, 2015
We had a wonderful stay in hyannis Ma, close to everything.
Comment from Hotel Management
Nov 1, 2015 by HI Hyannis Team, Hotel Management
Dear Patty, Thank you for the '5' star review! We are glad to hear you had a wonderful stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Sep 28, 2015
Pros: Location ,layout of lobby , comfy beds.
Cons: A little more in the maintenece dept.
Location: Great restaurants ,shops, beach nearby
Nice all around hotel .Certain areas of hotel showing signs of age ,cleanliness. A little pricey but still not a bad value. Comfy beds!!!
Comment from Hotel Management
Nov 1, 2015 by HI Hyannis Team, Hotel Management
Than you for the '4' star review We are glad to hear you enjoyed your stay with us. Very glad to hear that the beds are comfy! Looking forward to having you stay with us in the future.
3 out of 5
Recommended
for Families
by A verified traveler

Nice hotel, good location

Posted Sep 21, 2015
Pros: King suite was pretty spacious. Good balcony.
Cons: I called to reserve rooms with queen beds, but when I arrived they told me they did not have queen beds anywhere in the hotel. Not happy with that.
Location: Main street 2 miles away, with tons of shopping and eating.
Stayed here for 2 nights a few weekends ago. Close to many things.
Comment from Hotel Management
Nov 1, 2015 by HI Hyannis Team, Hotel Management
Dear Anonymous, Thank you for your review of our property. I'm very glad to hear you enjoyed the loft suite at the hotel, having a private balcony is a great feature! We apologize that we were unable to honor the request for queen beds.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 9, 2015 on Hotels
We really enjoyed our stay at this hotel. The staff was helpful. the location of this hotel is such that you are no more than a hours drive from anywhere in cape cod. It is also very near to different restaurants and shopping areas. Overall, I will go back to this place for my future trips to cape cod.
Comment from Hotel Management
Jan 2, 2016
Dear Anonymous, Thank you for your '4' star review! We are happy hear you had a GREAT experience with us during your stay. There are so many excellent restaurants and shops in the area. We look forward to seeing you in the future!