3 Night Stay
Posted Jul 26, 2016 on Hotels
Everything on the surface was good. Customer service, check in, beach atmosphere. When we walked into our hotel room it smelled as if there was a pet previously in it, (musty-like). We opened up the windows to air it out. But then we looked in the a/c unit and saw a heavy build up of dust (clumps). I went to the front desk to ask them to kindly clean the unit (I did share with them that my son has asthma and dust would cause him to have a flare up). Someone did come out but there was still a fair amount of visible clumps of dust. My husband asked our housekeeper if she could do anything about it, and she did a good job cleaning it. However, there was lots of dust in the room and it did cause my son and myself to get sick from it.
The location is great. My room only seemed "surface cleaned". The walls had build up on them, there was a decent amount of dust/dirt on the window sills and curtains. I know I went during busy season, but I've stayed in many other hotels on the Cape to know that there are other hotels that pay attention to cleaning details.
The beach was nice but rockier than other beaches on that stretch. There is a stove top, fridge and microwave and that was a good feature. The private patios were a nice feature as well. For the price, there are others that come in the same range that are cleaner and have restaurants on site with more services offered.
(Also, we did not receive a discount on this room. We paid full price).