Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Cape Cod Irish Village

3.5 out of 5
Cape Cod Irish Village
35 Scudder Avenue, Hyannis, MA

Reviews

6.2
Rating 10 - Excellent. 169 out of 1001 reviews" "
Rating 8 - Good. 215 out of 1001 reviews" "
Rating 6 - Okay. 258 out of 1001 reviews" "
Rating 4 - Poor. 206 out of 1001 reviews" "
Rating 2 - Terrible. 153 out of 1001 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Laura

Friendly staff
Stayed 2 nights in Apr 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was as expected. No issues. Entertainent was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a place to go on property of eat and hear some live entertainment.
Stayed 1 night in Mar 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved pool and hot tub. We were next to a door tho that shut WAY too loudly. Staff very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Stayed 1 night in Feb 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price! Staff at the front desk were awesome! Especially Gabrielle who went above and beyond. .
Stayed 1 night in Feb 2024

10/10 Excellent

TRACEY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay.Staff were awesome loads of activists for kid’s vacation week.Food was great! Can’t wait to go back.
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for February break. They have fun events for the kids and the kids love it! Very affordable.
Stayed 2 nights in Feb 2024

8/10 Good

Arlene

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Terasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff are AMAZING!!
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Stayed 2 nights in Jan 2024

6/10 Okay

Geraldine

Traveled with family
Abit disappointed in the food. Not very good pricey with convenience store quality food. Pool nice but tiny bugs in hot tub. No towels available.
Stayed 1 night in Jan 2024

10/10 Excellent

maria

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Dec 2023

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice time, really enjoyed the new property. They brought all of the charm of the old Irish village with them.
Stayed 2 nights in Nov 2023
Response from Management on Nov 20, 2023
Hi Barry, thank you so much for taking the time to leave us a review! We are so very happy you enjoyed your stay at the new village!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great owners and amazing staff
Stayed 1 night in Nov 2023
Response from Management on Nov 20, 2023
Hi Kevin, thank you so much for your review, kind words, and pictures! We are so glad you joyed your stay and we look forward to having you again soon.

8/10 Good

Mary Ann

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Management on Nov 10, 2023
Thank you for taking the time to leave us a review!

6/10 Okay

Bernadette

Business traveler
Liked: Cleanliness
Hotel and conference stay
Not very welcoming at check in. I missed a table or desk in the room. I would expect that for it a being a conference center/hotel. The room itself is spacious and I liked having a balcony. Electrical wires were laying over the bed. No elevator. The conference center itself was nice. Friendly staff, good food and well organized.
Stayed 2 nights in Nov 2023
Response from Management on Nov 10, 2023
We are sorry we did not provide you with the quality of service you deserve at check in. I appreciate the feedback and have reviewed it with our team to foster improvements. Thank you again for your review and we hope you will consider staying with us again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a quick getaway
Stayed 2 nights in Nov 2023
Response from Management on Nov 10, 2023
We are so happy that you enjoyed your stay! Thank you for taking the time to review us!

6/10 Okay

Ryan

Disliked: Cleanliness, property conditions & facilities
The place seems perfectly nice. When I arrived, they said my reservation was for a different day, it wasn't. Then they put us in the wrong type of room. They fixed both problems but the room was the dryest, dustyest hotel room I've ever stayed in. I got a sore throat it was so dry and dusty. I'm guessing it's because I stayed there in the beginning of November, but what the hell? Also, the electrical stuff plugged in and hanging out of the sheetrock was a bit of a mess. This place is fine, just needs more effort in the off season.
Stayed 1 night in Nov 2023
Response from Management on Nov 10, 2023
I’m very sorry that we did not provide you with the type of stay you’ve come to expect from past visits. We have recently acquired the property. We are doing our very best to complete our updates with minimal impact to our guests, so I regret that your comfort was interrupted. We value your feedback and will take it under consideration as we complete our renovations. I hope that you will return to experience our completed results.

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
The ease of check in and the property owner as well as staff.
Stayed 2 nights in Oct 2023
Response from Management on Nov 10, 2023
Your review and recommendation are welcomed and appreciated. Thank you for staying with us! We look forward to seeing you again!

10/10 Excellent

Kerry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar and restaurant. Dj and entertainment on night 1! Wonderful charity "horse" races in the afternoon was great fun! Halloween costume party in the evening was done to the nines! Wonderful weekend!
Stayed 2 nights in Oct 2023
Response from Management on Nov 10, 2023
We are delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.

10/10 Excellent

ASHlING

Stayed 1 night in Sep 2023
Response from Management on Nov 10, 2023
Thank you for taking the time to review us!

10/10 Excellent

Dana

Stayed 3 nights in Oct 2023
Response from Management on Nov 10, 2023
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We look forward to seeing you again soon.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Management on Nov 10, 2023
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are looking forward to your next visit!

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Great food/bar/live entertainment
Stayed 1 night in Oct 2023
Response from Management on Nov 10, 2023
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best.

6/10 Okay

Jeferson

Stayed 1 night in Aug 2023
Response from Management on Nov 20, 2023
Hi Jeferson, thank you for taking the time to leave us a review.

8/10 Good

Shakti

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish it included breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Phillip

Stayed 1 night in Sep 2023
Response from Management on Nov 10, 2023
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best.

8/10 Good

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Cassie on Sep 11, 2023
Thank you so much for your positive rating!

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So much to do here clean and great amenities. Just wish the beds were a little more comfortable.
Stayed 1 night in Sep 2023
Response from Cassie on Sep 11, 2023
Thank you for taking the time to provide a rating and kind words. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service
If you want to party and not sleep stay here
We rented a King Suite and were very happy with the size of the room for the money. It was nice to have a sitting area, full size fridge and table and chairs. Issues came when it was time to sleep. Forget about getting any rest. People/kids running up and down the hall all night long, people yelling to each other in the hall. Walls are paper thin. It sounded like the people in the next room were sitting right beside us and they were very loud, playing music and singing in their room well after 2am, both kids and adults. My advice is to spend a little extra money and stay somewhere else. On the positive side, everyone working here was always very pleasant.
Stayed 3 nights in Sep 2023

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Cassie on Sep 11, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

6/10 Okay

CHRISTINE

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was fine a bit outdated, room smelled musty but they were sold out and could not move the room. Very loud during the night kids running up and down the hallway all night low. Staff was very nice though.
Stayed 3 nights in Sep 2023

10/10 Excellent

Eriselda

Traveled with family
Liked: Staff & service, amenities
Did like the area
Stayed 1 night in Sep 2023

4/10 Poor

Robert

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Cassie on Sep 11, 2023
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. Wehope you give us another chance soon, so we can share a more positive experience.

8/10 Good

michael f

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary Lou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Staff very friendly and hotel was clean.
Stayed 2 nights in Sep 2023
Response from Cassie on Sep 11, 2023
We are so grateful for your review. Thanks for sharing your rating with us.

2/10 Terrible

Helen

Traveled with family
Disliked: Amenities
Not great
Stayed 2 nights in Sep 2023
Response from Cassie on Sep 11, 2023
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. Wehope you give us another chance soon, so we can share a more positive experience.

8/10 Good

Shaleeya

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The nose from the AC unit that wasn’t on sounded like there was a cricket stuck inside. Couldn’t sleep the noise was so loud. May want to check that out and remove for other guest.
Stayed 1 night in Sep 2023

4/10 Poor

miranda, quincy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Right off the bat, went to check in around 6pm (check in time is 3pm) and the woman at reception said she wasn’t sure if our room was ready. Ok, so we wait and wait about 20 minutes and finally she checked in with janitorial staff who said “oh yah it’s ready.” So we get to the area our room is at, which was a long walk with luggage through many corridors through a courtyard that smelled like old weed and booze, and the hallway to our room was a nightmare. Smelled of must and the flooring was literally coming up, as if someone totally untrained in construction took some fake wood panels and placed them randomly down. Then our room was not very clean and smelled like terrible must and mildew. The bedding smelled as well like sweat, as if it had not been washed in months. Do yourself a favor and avoid this one.
Stayed 2 nights in Sep 2023

6/10 Okay

Viera

Disliked: Staff & service
The front desk clark could not find my reservation done through Expedia. After several attempts she found it, no apology for the delay whatsoever. You can smell mold when entering the room. Floor around the pool needs some improvement. Pleasantly surprised by steam and hot sauna. Unfortunately steam sauna did not work in ladies room.
Stayed 1 night in Sep 2023

10/10 Excellent

Inez

Stayed 3 nights in Aug 2023

10/10 Excellent

edward

Liked: Cleanliness
Stayed 2 nights in Aug 2023

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean facility was awesome. Great pool area. Smokers above us flicking ashes on their patio was quite annoying but not the fault of the hotel. No chairs in the room was a problem but overall a good experience and we would book this property again. Staff very friendly and accommodating.
Stayed 3 nights in Aug 2023

10/10 Excellent

IRENE

Liked: Cleanliness, staff & service, property conditions & facilities
Keys kept demagnetizing even when not kept near phone
Stayed 2 nights in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The room was nice, the restaurants were good, the service was friendly. It was a busy hotel with a lot going on, all the other guests were having a great time, it was a good atmosphere. Very convenient to Main Street Hyannis.
Stayed 1 night in Aug 2023

10/10 Excellent

Martine

Liked: Cleanliness, staff & service
The staff was very friendly and accommodating.
Stayed 1 night in Aug 2023

8/10 Good

Jessica

Stayed 1 night in Aug 2023