Indoor pool, seasonal outdoor pool, sun loungers

Reviews of Sandwich Lodge & Resort

2 out of 5
Sandwich Lodge & Resort
54 Route 6A, Sandwich, MA

Reviews

8.2

Very Good

Rating 10 - Excellent. 420 out of 1002 reviews" "
Rating 8 - Good. 370 out of 1002 reviews" "
Rating 6 - Okay. 129 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Paula

Traveled with family
Liked: Staff & service, property conditions & facilities
Enjoyed the pool and hot tub. Bathroom sink did not drain well, and staff came down to plunge. Willingly gave extra towels. Double beds were not the most comfortable and we wished there was a rug at the doorway when we first walked in.
Stayed 2 nights in Apr 2024
Response from Sue on Apr 19, 2024
I'm sorry to hear that you did not find the beds to be comfortable, I will mention this to our maintenance manager. I will also mention the idea of a door mat/rug for inside the doorway. We hope to see you again!

10/10 Excellent

Lisa

Traveled with family
I’m clean property and nice pool and big hot tub
Stayed 2 nights in Mar 2024
Response from Sue on Mar 18, 2024
Thank you for your review Lisa, we hope to see you again!

2/10 Terrible

Trisanne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water for a shower. At 11:03 someone was knocking on our door kicking us out for check out. Terrible.
Stayed 1 night in Mar 2024
Response from Sue on Mar 16, 2024
I am sorry to hear that you did not have hot water - I am not sure why, no one else had this issue and when I checked the shower with a thermometer, it was fine. I reviewed the camera footage and she knocked at 11:10. I'm sorry you felt this was early, she was down the hall and was checking rooms. Many people never physically check out so we do have to start somewhere to ensure that the rooms have been vacated.

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Property conditions & facilities
Great family spot quiet and a fun pool hot tub area!!
Stayed 2 nights in Feb 2024
Response from Sue on Feb 23, 2024
Thank you Patrick, we hope to see you again!

4/10 Poor

Alexandra

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not very clean. Mildew in showers. There is a hefty security deposit for guests who live within 60 miles so beware of that when booking.
Stayed 1 night in Feb 2024
Response from Sue on Feb 23, 2024
If you found something amiss in the room, I wish that you had said something. We are at the desk 24 hours for your convenience. The Security deposit is clearly stated on the website where you booked your reservation. Thank you for choosing the Sandwich Lodge.

6/10 Okay

Sara

Stayed 1 night in Feb 2024
Response from Sue on Feb 6, 2024
Thank you Sara, we hope you will come again!

10/10 Excellent

Chezarea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sue on Jan 14, 2024
Thank you! We hope to see you again, we are open year round if you are looking for a quick getaway!

2/10 Terrible

Trent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
This was my only option on a one night stay over and my car would have been better. Place was disgusting. Smelled of mold.
Stayed 1 night in Dec 2023
Response from Tom on Jan 14, 2024
You never said there was anything wrong with the room - until you were charged a 100 cleaning fee. Considering the way you left the room, with feces all over the beds and pillows you are fortunate not to have been charged the full 250.00.

10/10 Excellent

gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the fact it is close to sandwich center. Room was clean and spacious. Breakfast was a nice bonus. Nice to see a real person at the desk for a real person interaction. Heating/cooling system worked well and was easy to figure out. Plentiful pillows for the bed and comfortable rest on a good mattress not high off the floor. enjoyable experience. Would stay again soon
Stayed 2 nights in Dec 2023
Response from Sue on Dec 31, 2023
Thank you Gail we look forward to seeing you again soon!

6/10 Okay

Jeff

Stayed 1 night in Dec 2023
Response from Sue on Dec 17, 2023
Thank you for choosing the Sandwich Lodge Jeff. We hope to see you again when traveling to Cape Cod.

8/10 Good

Thomas

Response from Sue on Feb 6, 2024
Thank you Thomas, we hope to see you again!

10/10 Excellent

Lawrence

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sue on Dec 17, 2023
Thank you Lawrence, we hope to see you again!

8/10 Good

Art

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sue on Nov 29, 2023
Thank you for choosing the Sandwich Lodge, we hope to see you again!

10/10 Excellent

Valerie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was convenient, good variety for adults and children. Rooms were clean and comfortable. Staff very helpful and friendly, we enjoyed our stay.
Stayed 2 nights in Nov 2023
Response from Sue on Nov 29, 2023
Thank you Valerie, we hope you will stay again!

10/10 Excellent

Andriy

Stayed 1 night in Nov 2023
Response from Sue on Dec 17, 2023
Thank you for choosing the Sandwich Lodge Andriy. We hope to see you again!

8/10 Good

Annmarie, Cambridge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was everything we asked for, but nothing extra. A very good value for the price! Staff was welcoming and quick to answer requests. I would stay here again.
Stayed 2 nights in Nov 2023
Response from Sue on Nov 20, 2023
Thank you Annmarie, we hope to see you again! Happy Thanksgiving!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful and courteous staff
Stayed 3 nights in Nov 2023
Response from Sue on Nov 13, 2023
Thank you Richard. We hope to see you again!

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable
I have stayed there many times. love the pool and hot tub.
Stayed 1 night in Nov 2023
Response from Sue on Nov 12, 2023
Thank you Diana, we look forward to seeing you again! Happy Holidays!

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION TO OUR DESTINATION FOR THE WEEKEND.
Stayed 1 night in Nov 2023
Response from Sue on Nov 11, 2023
Thank you Stephen, we hope to see you again next year!

8/10 Good

Jeanne

Traveled with family
Liked: Staff & service, room comfort
The floors were dirty and the pillows very flat.
Stayed 2 nights in Nov 2023
Response from Sue on Nov 7, 2023
I am terribly sorry you found the floors to be dirty. I will be speaking with the Housekeeping manager in the morning. We will check those pillows too! Thank you for bringing this to my attention.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sue on Nov 5, 2023
Thank you, we hope to see you again!

2/10 Terrible

Cynthia

Stayed 1 night in Oct 2023
Response from Sue on Nov 3, 2023
I'm sorry you were unhappy Cynthia. Unfortunately, I do not see any notes that indicate why, which would be helpful so that we can correct what was wrong. Thank you.

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaints, the mattress had us both wishing to be home, the restaurant next door was filling all the parking spots. Other than that, the room was beyond expectations. The staff was very sweet, and the little goodies they had for sale where you check in were resonably priced and very cute
Stayed 1 night in Oct 2023
Response from Sue on Oct 29, 2023
Thank you Megan, I'm sorry the bed was not to your liking.....but I am glad you liked the jacuzzi suite! We do hope to see you again!

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Wow this place is amazing. Staff very friendly, everything clean. Pool and jacuzzi amazing. Breakfast also great. For price I was surprised with quality and cleanliness and amenities. Will come back if in area
Stayed 1 night in Oct 2023
Response from Sue on Oct 29, 2023
Thank you Monika, we are so happy to hear that you enjoyed your stay! I know it is a long trip, but we do hope to see you again!

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weary travelers
The hotel was clean and roomy and comfortable. The check-in person was very friendly and helpful.
Stayed 1 night in Oct 2023
Response from Sue on Oct 27, 2023
Thank you Sandra, I hope we were able to help you get some much needed rest and relaxation. We hope you will consider us again for future travel to Cape Cod.

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Sue on Oct 27, 2023
Jason, I am sorry to see that you were unhappy with your stay. Since no one in your group mentioned anything (I see you had 4 rooms), I am unsure why you have given us such a low rating. Thank you.

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities
Good price for size of room
Stayed 2 nights in Oct 2023
Response from Sue on Oct 26, 2023
Thank you Thomas, we hope you will stay with us again when traveling to Cape Cod.

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property, and we will stay here again. It is clean, quiet, and with a good breakfast and 24/7 coffee, which is about perfect for our needs. Beyond this, however, it is close to a Stop&Shop AND the absolutely fabulous Cape Cod Donuts, as well as several scenic places for walks. A terrific resource in all regards!
Stayed 1 night in Oct 2023
Response from Sue on Oct 26, 2023
Steve, thank you for this wonderful review. We are very fortunate to be in a Town like Sandwich with so much to do, great shops and restaurants and places to get out and enjoy the outdoors! We look forward to you coming again, don't forget we are open year round!

8/10 Good

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if fishing canal
Stayed 7 nights in Oct 2023
Response from Sue on Oct 23, 2023
Thank you Jeff! I hope you had a great week of fishing! Yes, we are so close to the canal for great fishing - and so many other great activities and restaurants too!

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
This is the second time that we have stayed here. Check in was smooth, room was great, breakfast was good. Looking forward to staying here again in the future.
Stayed 2 nights in Oct 2023
Response from Sue on Oct 23, 2023
Thank you, Michelle, we look forward to seeing you again too!

6/10 Okay

Fang

Room is big size. Except bathroom, everything is old looking, includes bed liens. When I booked the room, it said fridge and kitchen but no kitchen when I opened the door.
Stayed 3 nights in Oct 2023
Response from Sue on Oct 23, 2023
I'm sorry, but the room you booked has a fridge and microwave, not a kitchen. Thank you for choosing the Sandwich Lodge.

10/10 Excellent

Shelley A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you could possibly want in a stay! Staff is courteous, rooms are clean and quiet and very roomy, breakfast room is fabulous! Pool, hot tub, coffee and tea always available. Just fantastic!!
Stayed 1 night in Oct 2023
Response from Sue on Oct 22, 2023
Thank you Shelley, we look forward to seeing you again soon!

10/10 Excellent

Joanne

Stayed 1 night in Oct 2023
Response from Sue on Oct 21, 2023
Thank you for your review. We hope to see you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sue on Oct 21, 2023
Thank you Michael, we appreciate your review and hope to see you again!

10/10 Excellent

FOREST

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the Sandwich Lodge and Resort. The rooms are large and clean. Breakfast was very nice. I found a grocery store and liquor store across the street. A very nice tavern/restaurant is next door. I will visit again.
Stayed 1 night in Oct 2023
Response from Sue on Oct 16, 2023
Thank you Forest, it was our pleasure having you stay with us again! We look forward to seeing you again!

6/10 Okay

Mary

Traveled with family
The front desk was completely on interested in greeting people or speaking to anyone. They spent more time looking down at their phone and did not seem to have any customer service experience. The reason why I came there is because I had hurt my back and was interested in using the hot tub, but that was a complete fiasco. The hot tub only had two jets at work from the bottom and the smell in there was horrific.
Stayed 2 nights in Sep 2023
Response from Sue on Oct 17, 2023
Dear Mary, I am surprised to hear this about the front desk. The woman who checked you in is very nice and helpful. I was not here on Friday, but returned on Saturday, the issue with the hot tub was not brought to my attention, nor did I smell anything in the pool area when I was out there.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Roger on Oct 18, 2023
Dear Donna Thank you for your feedback.

10/10 Excellent

Michelle

Traveled with family
Great front desk service! Quiet and clean hotel. Spacious rooms and great pool and hot tub. Breakfast could use an upgrade as well as the coffee.
Stayed 1 night in Oct 2023
Response from Sue on Oct 16, 2023
Thank you Michelle, I will pass along your comments.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great place to stay. Convenient to store, restaurants. Breakfast was good. Indoor pool and hot tub were wonderful. Staff was very nice.
Stayed 2 nights in Oct 2023
Response from Sue on Oct 15, 2023
Thank you Laura, I am so pleased that you enjoyed your stay! If you ever travel to the Cape we hope you will consider staying here again.

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a convenient location and although older building, seemed well maintained.
Stayed 1 night in Oct 2023
Response from Sue on Oct 14, 2023
Thank you Shelley, we hope to see you again!

10/10 Excellent

Cecilia

Stayed 3 nights in Oct 2023
Response from Sue on Oct 14, 2023
Thank you Cecilia, we hope you will stay with us again!

10/10 Excellent

Kent

Stayed 1 night in Oct 2023
Response from Roger on Oct 31, 2023
Dear Kent Thanks for staying with us and we are happy to see your feedback.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This an excellent place to stay, have heated pool and hot tub. I give a vote a c- for their breakfast, too simple, not enuf choice. Should add boiled eggs and oatmeal. Their coffee isnt so bad.
Stayed 3 nights in Sep 2023
Response from Sue on Oct 3, 2023
Thank you Barbara, we hope to see you again!

10/10 Excellent

Heidi

Stayed 1 night in Oct 2023
Response from Sue on Oct 22, 2023
Thank you Heidi, hope to see you again soon!

10/10 Excellent

KAREN S, East Hampstead

Stayed 1 night in Sep 2023
Response from Roger on Oct 21, 2023
Dear Karen Thank you for staying with us and feedback. Hope to see you again.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Roger on Sep 28, 2023
Dear John Thanks for your feedback. We gald you enjoyed your stay.

10/10 Excellent

Lorina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Roger on Sep 28, 2023
Dear Lorina Thanks for your feedback. We glade you enjoyed your stay.

6/10 Okay

Llhih

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Staff wasn’t very engaged. Property seemed older and needing some update. Fine place for a night stay.
Stayed 1 night in Sep 2023
Response from Sue on Sep 25, 2023
Thank you for choosing the Sandwich Lodge.

6/10 Okay

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient to where we wanted to visit
Stayed 1 night in Sep 2023
Response from Sue on Sep 23, 2023
Thank you for choosing the Sandwich Lodge & for your review. We hope to see you again.

8/10 Good

Trinece

Business traveler
Liked: Staff & service, property conditions & facilities
Nice Staff
Stayed 5 nights in Sep 2023
Response from Sue on Sep 18, 2023
Thank you Trinece, we hope to see you again!