Very basic place to stay
Posted Sep 17, 2016 on Hotels
Nice big room with a comfortable bed, but sadly that was all this place had going for it. Towels you could read your newspaper through, horrible pillows, and a very basic breakfast room, where we killed a cockroach one morning.
On the first night, our phone let out a non-stop shrieking sound, and we had to disconnect it. This was reported immediately, but it didn't get repaired/replaced for the whole of our stay. Our room didn't get serviced one day while we were there, so we had to make the bed ourselves and take our dirty towels down to the office and collect clean ones...very disappointing!
All in all, you get what you pay for I'm afraid, and we probably wouldn't choose to stay here again, but with a few tweaks, a little money spent on new towels etc, and a bit more customer care, this could possibly be improved.
Comment from Hotel Management
Sep 18, 2016 by General Manager, Hotel Management
Thank you for taking the timeout to tell us about your experience at the Travelodge West Yarmouth. We apologize for the inconvenience caused and hope to rectify it as quickly as possible. However, we look forward in seeing you on your next trip.