Ratings based on 1,027 Verified Reviews

3.4 out of 5
64% of guests recommend
3.3 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok for one-two nights.

Posted Jul 6, 2017
Staff was very attentive Location was good Good parking AC was good Shower tile was very dirty Small little roaches in bathroom
Comment from Hotel Management
Jul 7, 2017 by ray, Hotel Management
we apologize for the inconvenience. we will address the issue immediately
2 out of 5
by A verified traveler from San Francisco

Good location for what I was doing.

Posted Jun 6, 2017
First room was: a chair in the room was so dirty looks like someone picked up from the street for free. And bathroom sink drain pipe wasn't connected, when I was washing my hand water go down to the floor. The room smell of strong mold.
Comment from Hotel Management
Jun 8, 2017 by casaloma, Hotel Management
we are sorry that you have to face all the trouble. we will work hard to take care of those.
3 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Efficiency on the Canal

Posted Jun 4, 2017
Pros: Area, poo;, canal
Cons: Cleanliness of room, Cleaning Staff
Location: Nicely located on a canal, not far from anything in Cape Coral, close to Fort Myers
The room itself was ok, would have been much better if it were cleaner. The front desk staff was very nice, the clesning staff not so much, they started almost every day by yelling to each other across the building AT 6AM!!! When confronted we were told "What, we are not talking to you". Construction going on in motel started at 630am and the working had their material and tools set up about a foot from the front of my car. The area was fairly nice, the canal and pool were wonderful.
Comment from Hotel Management
Jun 8, 2017 by casaloma, Hotel Management
we apologize for any inconvenience, we will improve the performance. Thank you for the feedback.
5 out of 5
by Christiana from Fort Myers

wonderful

Posted May 18, 2017 on Hotels
I love staying here its so relaxing. When I just need a Place to get away this is where I love to go
Comment from Hotel Management
Jun 8, 2017
thank you for your feedback. we appreciate it.
5 out of 5
by Leila

Posted May 13, 2017 on Hotels
We've stayed there 4 different times now and have been happy every time
Comment from Hotel Management
Jun 12, 2017
thank you very much for being repeated valuable guest. we appreciate your business. we will look forward to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Place to rest your head

Posted May 8, 2017 on Orbitz
Pros: Nice pool and convenient location
Cons: General facelift of rooms
Location: Beaches and restaurants nearby
Hotel needs some updating like air circulation in the bathroom! Towels were small and rough as well. That being said, the staff folks were very friendly and helpful.
Comment from Hotel Management
Jun 12, 2017 by mike kirby, Hotel Management
Thank you for your feedback and staying with us.
4 out of 5
by A verified traveler

Posted May 1, 2017 on Hotels
Comment from Hotel Management
Jun 12, 2017
Thank you for staying with us. We appreciate your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from minnesota

Didn't have much in the way of kitchen supplies

Posted Apr 23, 2017
Everything was nice. The view overlooking the canal was beautiful and quiet
5 out of 5
by Jorge

Posted Apr 21, 2017 on Hotels
Wonderful
4 out of 5
by Willis

Posted Apr 20, 2017 on Hotels
I felt we we're expecting more from our "upgraded"room. The only update was the TV. The pictures are misleading. The only thing that saved the trip was the Spanish style balcony and the room was spacious.