Ratings based on 839 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

A big disappointment

Posted Jan 21, 2018
Everything was difficult from check in to getting towels. Room was loud and uncomfortable. Tv was small and fuzzy (not HD reception on HD TV). The notion of it being called a resort is ridiculous - lacking so much in amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Everything was ok, except the breakfast!

Posted Jan 20, 2018
The room was ok. One day the roomservice did not come! The breakfastroom was dirty and the breakfast was lousy!
3 out of 5
Recommended
for Everyone
by A verified traveler from Erie, PA

Nice place... bad experience

Posted Jan 14, 2018
Door alarm in the room next to us went off constantly for 2 days. Took 3 Times to finally get a staff member to move us. We loved the rooms, pool and tiki bar. Bartenders were great. Spent $100 each night in the bar because it was such a good time. I’m sure the alarm thing was rare but hotel staff needs trained on how to deal with a simple issue. Maybe hire a full time maintenance man. As for staying again...?
Comment from Hotel Management
Jan 19, 2018 by Matthew, Hotel Management
Thank you for your review. We are glad you enjoyed your stay. Sorry for any mechanical issues. Hopefully this will not deter you from staying with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Posted Jan 10, 2018
Beautiful landscapes. Nice room. Sweet staff. The Only thing would change is extending the pool hours. It was only open dawn to dusk.
Comment from Hotel Management
Jan 16, 2018 by Dolphin Key Resort, Hotel Management
Thank you for choosing the Dolphin Key Resort, we appreciate your feedback! Our staff is glad you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

I only stayed there 1 night but it was very quiet

Posted Jan 6, 2018
Pros: Spacious rooms
Cons: Have the open breakfast in a place where people don't smoke. Their breakfast is in the bar.
Location: Beach outing.
Our room was not far from the tiki bar but the noise was not apparent in the room. The service was great and the room had everything we needed.
Comment from Hotel Management
Jan 7, 2018 by Guest Services, Hotel Management
Thank you for staying with us! We appreciate your feedback! We are so happy that you enjoyed your stay with us! We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice hotel with great TIKI bar

Posted Dec 12, 2017
Our second visit to this hotel why our house is being remodeled. Room is great and nice size. Only issue is the Room refrigerator kicks in from time to time making an annoying noise. Everything else is 5 stars for the great pool, Tiki Bar and the room - great value.
Comment from Hotel Management
Dec 12, 2017 by DolphinKeyResort, Hotel Management
Thank you for staying at the Dolphin Key Resort, we appreciate your feedback! We apologize about the refrigerator in your room and hope it did not disturb your sleep. Our staff looks forward to seeing you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Average hotel

Posted Dec 4, 2017
Pros: Hotel and restaurant staff
Cons: Improve Room decor
Location: There is a Perkins directly across form the hotel which was a great breakfast location.
Hotel was clean and staff was friendly. We were give a ground floor / street view initially but the staff kindly gave us a pool view when we asked. traffic was extreme in the morning hours.
Comment from Hotel Management
Dec 5, 2017 by dolphinkeyresort, Hotel Management
Thank you for staying with us at the Dolphin Key Resort, we appreciate your feedback! Our staff is always happy to help!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in Cape Coral

Posted Nov 16, 2017
Room was nice, clean and comfortable, but the refrigerator didn’t work, only setback. Otherwise a very nice hotel with a nice Tiki Bar. Would recommend to friends.
Comment from Hotel Management
Nov 19, 2017 by Dolphin Key Resort, Hotel Management
Thank you for staying with us! We Appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from cape coral, fl

Very nice

Posted Nov 16, 2017
Everything was great, only draw back was smoking out where the breakfast is served, so we did not eat there.
Comment from Hotel Management
Nov 19, 2017 by Dolphin Key Resort, Hotel Management
Thank you for staying with us, we appreciate your feedback!
3 out of 5
by A verified traveler from charlotte, nc

Posted Nov 13, 2017
Romm had must smell which was picked up in clothing. Housekeeping excellent.
Comment from Hotel Management
Nov 14, 2017 by dolphin key resort, Hotel Management
Thank you for your feedback, we hope you enjoyed your stay at the Dolphin Key Resort!