Horrifying..do not book!!!
Posted Sep 16, 2014
Not sure where to begin, we first walked by the pool which was not taken care of (dirty water and stained inside the pool!) then went into check in office, looked like a fast food counter, all these were reg flags but we continued with getting the key. As soon as we opened the door to the room, a very strong odor of musty mildew hits you in the face! The kitchen was gross and not clean, we continue into the room, the carpet was extremly dirty and looked like it hasnt been vacumed in years! There was a closet which the doors were falling off, we opened it and it was like a storage closet, with extra sheets and phone books. We walked into the bedroom which had 3 beds in it, I have never seen a room with three beds shoved into it, at this point we knew we werent staying, at least in that room, we pulled the covers back on the bed and sure enough, several bugs flew out and there were tons crawling!!! We ran out, went to front desk and explained what we saw, his response was "O really we cleaned it, we just had people check out" The rude owner, gave us a new key, which we looked and same thing, same smell and same gross uncleaned room, we told him we werent staying and requested a refund, we were told to take this up with Expedia. In turn Expedia did NOT refund us either because the owner claimed that he gave us a new room which we turned down, he said we didnt cancel room in time, if we knew what this was like, we never would have booked room if we knew what it was like!