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Reviews of Isle of Palms

2 out of 5
Isle of Palms
3200 Atlantic Avenue, Wildwood, NJ

Reviews

6.0
Rating 10 - Excellent. 15 out of 142 reviews" "
Rating 8 - Good. 34 out of 142 reviews" "
Rating 6 - Okay. 43 out of 142 reviews" "
Rating 4 - Poor. 25 out of 142 reviews" "
Rating 2 - Terrible. 25 out of 142 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

8/10 Good

NiEsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Charles

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Great
Not a very clean place, pretty run down. Awful Parking accommodations.
Stayed 2 nights in Aug 2022

6/10 Okay

Meredith

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff was extremely friendly. The room was very clean when we checked in! However, neither tv worked, the lamp didn’t work, and we only got 3 towels for a room that sleeps 6! But we made it work. Overall we were pleased with the hotel. The location was great, so easy to get to the boardwalk/beach and the price for a suite sleeping 6 was great!!!
Stayed 2 nights in Jul 2022

6/10 Okay

Julianne

Traveled with family
Not able to check in till 4pm and we had no chairs to sit on outside the room. Room was dark, only one of three light bulbs in the bathroom worked and all the blinds were broken in some way.
Stayed 1 night in Jul 2022

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the worst place i stayed at. I dont have nothing good to say about this place.
Stayed 3 nights in Jul 2022

6/10 Okay

Phuong

Traveled with group
Everything was okay, but the bathroom
Stayed 1 night in Jul 2022

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You should take this off your web page was nothing like your pictures. Room never cleaned garbage never taken and fought tooth and nail for towels. 8pm and still didn’t have clean towels. I asked other people the said the same
Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay far away
Unfortunately I have NOTHING positive to say about this hotel. The room was scented with bleach upon arrival. Door had air pockets and was challenging to open. Air conditioners were old and noisy. Towels were threadbare. Sink was so small. A local “water main break” caused the water to run brown. We had to check out early due to the circumstances and were not given any compensation. Rooms are way overpriced for the conditions.
Stayed 3 nights in Jun 2022

6/10 Okay

Brett

Disliked: Cleanliness, property conditions & facilities
Eh not the best
Get up to the room. Door knobs are so old the keys barely work. Bathroom and shower were not previously cleaned and filthy. Water was coming out yellow from tub and sink. Floors were disgusting and had bugs everywhere. Blinds kept coming off. Refrigerator was gross and sticky. 3 stars
Stayed 3 nights in May 2022

6/10 Okay

Tammi

Traveled with family
Disliked: Property conditions & facilities
For the price we paid, i would think the overall conditions would get upgraded so you dont feel like your in a 70’s porn movie
Stayed 2 nights in Sep 2021

2/10 Terrible

Stacy

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

Robert Campbell

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was specifull very nice pleaceand frendly people
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
You get what you pay for. It’s your basic wildwood motel. It’s a place to sleep and shower after being on the beach and boardwalk all day. It was cleanish. Floors could use a good mop so I would keep socks on.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

The day we checked in we had issues with our
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is very dirty. TV is awful. Shower was gross. Soap bars are ancient and broken. Towels were dirty. I leave at 600am nobody on duty to take the key. No key slot either.
Stayed 1 night in Sep 2020

6/10 Okay

moksha

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Aug 2020

8/10 Good

Jackie, Bath Pa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel in Wildwood and the price I have no complaints.
Stayed 3 nights in Aug 2020

2/10 Terrible

Sheila

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not safe - don’t stay there
It was awful. Room was large but very old and the facility used regular old keys. Our friends room was broken into and robbed (the man was found in their room with their credit cards and money) and was arrested. Our door had been opened with no sign of forced entry. Terribly frightening. We all left that night and the manager refused to even credit us for one night. His comment was “people get broken into and robbed everywhere, it’s not his problem”. It was a horrible experience to have our kids see a man get padded down and arrested on the hotel balcony of where we were staying at.
Stayed 3 nights in Aug 2020
Response from Manager on Aug 30, 2020
You have already been issued a refund for your last night's stay before this review was posted. The refund was provided after you checked out early.

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant wait to return next year!!
When my family and I arrived, I showed the front desk my confirmation code that the website gave me, but there was no reservation listed as hotels.com screwed up. But, the front desk was more than accommodating, had a beautiful room for us and let us check in at 130. The room was sterilized, immaculate and trust me I checked! My only gripe was the amount of unsupervised kids at the pool, but the hotel clerk jumped in and rectified the situation. This is my third time at this hotel and by far the best visit yet!
Stayed 3 nights in Aug 2020

4/10 Poor

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

4/10 Poor

MsD

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed in and scared to catch bedbugs or something of that sprt while sleeping there. The room floors were dirty. My childs feet were black with dirt when he qalked batefoot around the 2 bedroom suite. The towels had curly hairs inbedded in them. The pool water was green. The phone in the room did not work. The tv in the backroom did not work. The batteries in the main rooms tv remote were missing. The tub floor was dirty. I found a cockaroach in a folded towel. Pros- property is close the boardwalk and their is awawa two blocks away.
Stayed 3 nights in Aug 2020

8/10 Good

Brendalee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

4/10 Poor

Christine

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do no stay here.
Everything was so dirty. We couldn’t even walk around our room without our shoes on the floors were disgusting. Everything was so dirty and not taken care of. There was a stool mess in the toilet when we arrived. So they didn’t even clean the toilet. Absolutely disgusting. There was so much stuff floating in the pool. That was so dirty. Everything was just disgusting.
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Good location to the beach. Nice room, could of been a little more cleaner
Stayed 3 nights in Jul 2020

2/10 Terrible

Alexia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was very dirty,electric kept shutting off every time i used microwave or stove,was not giving the room that i ask for ,one day they did not clean the pool trash and dirty laundry towels rags sheets were thrown out rooms and were left there all day one night rain fell and multiple rooms were flooded out.
Stayed 4 nights in Jul 2020

4/10 Poor

Mohamad

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2020

8/10 Good

Fee, Maryland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, I had no complaints about the room or my stay for three nights. They even let me check in early. Overall a good place to stay for the price.
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

We arrived earlier than check in and they allowed us in our room sooner than their regular 4pm check in.
Stayed 1 night in Jun 2020

6/10 Okay

alisha

Traveled with family
Liked: Staff & service
There were no major issues ...we really enjoyed our stay i just feel like everything was outdated, which made it almost seem dirty. If someone could update
Stayed 3 nights in Jun 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Location was great. Bed is comfy. Could be cleaner. Pool was clean
Stayed 4 nights in Jun 2020

6/10 Okay

Ariana, Lawrenceville, New Jersey

Traveled with group, Traveled with partner
Liked: Amenities
Disliked: Cleanliness
I liked how there were so many different options for rooms. The only problem is because of the pandemic pools were not opened but the stay was still enjoyable. The bathrooms and floors were very dirty and I did not feel comfortable showering in the room.
Stayed 2 nights in Jun 2020

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. We met alot of cool people.
Stayed 1 night in Jun 2020

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The pool wasn’t up when it clearly stated that the hotels pool was open
Stayed 2 nights in May 2020
Response from lou on Jun 9, 2020
the governor of new jersey makes that call

8/10 Good

Colleen

Liked: Cleanliness, staff & service
The only 2 conplaints i have are needing more outlets to charge phones. And the water pressure was horrible. Otherwise location and room were what we needed.
Stayed 3 nights in Sep 2019

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Nice place to stay in wildwood
My stay was nice the room was big and spacious and clean the bathroom was a little small and dated but was okay the pool was nice and the location was great and I would definitely stay here again
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Amenities, property conditions & facilities
Rooms were very spacious however the floor needs to be mopped. The floor was dirty on the same day we checked in. The shower curtain also had some hair that the previous customer had shed.
Stayed 2 nights in Aug 2019

4/10 Poor

Beth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel in need of a facelift.
The rooms are very dated. The water pressure was very low and hard to get a refreshing shower. We were looking forward to using the the hot tube which was always full of small children and no warm water. Despite the conditions, we had a great visit in wildwood!
Stayed 3 nights in Aug 2019

8/10 Good

LD

Traveled with family and small children, Traveled with family
Liked: Staff & service
Close to the beach and boardwalk! A little outdated and rusty. Most wildwood hotels are. Fantastic price!
Stayed 2 nights in Aug 2019

2/10 Terrible

Unhappy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ISLE OF LIES....Do not believe the pictures...this is a third world motel.
Stayed 4 nights in Aug 2019

4/10 Poor

Sharon

Stayed 1 night in Aug 2019

4/10 Poor

Mary, New Jersey

Traveled with family
Disliked: Amenities, property conditions & facilities
The manager did not know anything about Wildwoo nor did she volunteer information about a interner issue.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was filthy. The room was gross, floors dirty, bathroom dirty. There was mold on the ceiling and several places around the room with miscellaneous substances on them. The doors aren’t aligned so even with them shut there was still a gap at the top and bottom. There was another persons hair everywhere, on everything, including any towels that were brought to us. There was no information on the hotel at all in the room. The free WiFi either wasn’t on or working and when it was the connection was so poor you couldn’t use it. There was no option to put a do not disturb on the door for housekeeping so we felt rushed out of the room each day by them. Just a run down and awfully dirty motel.
Stayed 4 nights in Aug 2019

8/10 Good

Jodi

Liked: Staff & service, room comfort
Isle of the palm review.
The hotel was accommodating with early arrival and late departure, as well as extra pillows and blankets. Checkin was easy. Went there for use of hot tub, but they left little kids play in it and splash a good bit of the water out, so it wasn't very relaxing. Kids left in pool unattended by adults a good bit of the time. If they are going to have rules, they need to enforce them. They had no info book in room, and no phones to call front desk. The wifi also did not work.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so dirty and outdated. Light bulbs missing from lamps, water damage in the ceilings, missing blinds, broken furniture. The list could just go on and on.
Stayed 3 nights in Jul 2019

4/10 Poor

Glenn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not staying there again.
I will preface this by saying the staff was very nice and responsive, the bed was comfortable, the pool is fine, and the location is right near the boardwalk. Upon our arrival, the luggage cart broke. The door knob to our room was dangling from its screws. We waited until maintenance arrived to fix the knob. Once repaired, the key required a series of jiggles and maneuvers to open the door. The furniture has seen better days. There is only a community iron located in a dingy laundry room. The ironing board was covered with stains. There was Wi-Fi, but it was impossible to connect. Their solution was to attempt to connect to a neighboring property. The on-site coffee shop had been closed do to "issues" and I didn't dare step into the gym.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Great location , close to the boardwalk and D&D!!!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room very close to the beach 🏖 good for families with kids
Stayed 3 nights in Jul 2019