Front of property - evening/night

Reviews of La Mer Beachfront Resort

3.5 out of 5
La Mer Beachfront Resort
1317 Beach Avenue, Cape May, NJ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1003 reviews" "
Rating 8 - Good. 189 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 17 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laron Steven

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2024

10/10 Excellent

Makenna

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Manager on Apr 19, 2024
Thank you for the positive feedback!

8/10 Good

Aura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to spend a short stay. We went for a 2 night stay, and it was perfect. Very clean, and convenient. Though it's under construction, the hotel is very well organized. We undersand the options for restaurants are not available for now at the hotel.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 14, 2024
Thank you so very much for glowing review! We truly appreciate your understanding while we reimagine the pool and restaurant areas.

6/10 Okay

Amy

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel pool was under construction. We were placed in a pool side room literally 10’ from the construction workers preventing us from using our balcony that I’m sure we paid premium price for.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 10, 2024
We truly understand your frustration with the construction of our pool. While we tried our best forewarn all of our clients about the renovation, we apologize for the inconvenience.

8/10 Good

Noelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I really did like this hotel and area. The hotel was very clean and comfortable. My only issue was the construction that was going on at the hotel. The restaurant was closed as well as the lobby. While this is a small inconvenience I would have liked to know about this before I booked a stay here.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 10, 2024
We sincerely apologize for the current renovations. We thank you for the honest review.

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful off-season weekend getaway.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 10, 2024
Thank you SO much for the glowing review!

10/10 Excellent

CAMILO

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place at out season times
Stayed 1 night in Apr 2024
Response from Management on Apr 9, 2024
Thank you for your great review!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Despite the facility ungoing major construction, it was very quiet & comfortable, staff was wonderful and would stay there again
Stayed 2 nights in Apr 2024
Response from Management on Apr 9, 2024
Thank you for your excellent review! We hope to welcome you back again as our guest in the future.

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff and facilities. Restaurant is under construction so you do have to order out.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 7, 2024
Thank you for the glowing review and we appreciate your patience as we reimagine the restaurant.

8/10 Good

Asha Jyothi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Apr 7, 2024
Thank you for the positive feedback!

4/10 Poor

Keniston

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on Apr 6, 2024
We are sorry you were disappointed with your stay. We would love specific feedback from your stay so we may best assist you and address any issues. We encourage you to contact our management team.

6/10 Okay

sonjia

Traveled with family
Liked: Cleanliness, property conditions & facilities
There was a lot of construction noise before 7 am and the staff was talking loudly in the hallway before 7:30 am. You can't sleep late on your vacation. ;3
Stayed 3 nights in Mar 2024
Response from Management on Apr 6, 2024
We are very disappointed to hear you did not have a great experience during your stay and noise disrupted your vacation. We wish you were able to bring this to the attention our our management team in real-time to allow us the opportunity to resolve the issue prior to your departure. Rest assured we will address the team and ensure future noise related disturbances do not occur. We appreciate you being our guest!

8/10 Good

Lenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice newly renovated condo. Beautiful view of the beach close by to all activities in the building. Parking was very tight for location not accesible for a large vehicle. Limited Service Elevator very tight and pull gate is a pinching hazard.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 5, 2024
Thank you for the lovely feedback! We apologize you found our parking spaces tight but they are indeed up to code. Again, thanks for sharing your insights with us.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the facility was beautiful, and well tended to. The staff was so kind and helpful, and the room was stunning. I won’t stay anywhere else!
Stayed 3 nights in Apr 2024
Response from Manager on Apr 5, 2024
Thank you for the glowing feedback! We are over the moon to read you wouldn't stay anywhere else:)

10/10 Excellent

Howard

Stayed 2 nights in Mar 2024
Response from Management on Apr 22, 2024
Thank you for your review!

2/10 Terrible

Heather

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I needed to change my stay to a night earlier and leave a day earlier. La Mer wanted to change me over $300 to do so. They lack the ability of understanding. However, they are asking the same from their patrons while they are currently under construction.
Stayed 3 nights in Mar 2024
Response from Management on Apr 2, 2024
We appreciate your feedback and are sorry to hear you are disappointed with your experience. Our policies are stated prior to booking the reservation to ensure our guests are informed of the cancellation/modification penalty in the event a change in the reservation is needed. Thank you again for your feedback.

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness
Room was nice , bed a little uncomfortable . Beach view not attractive from balcony .
Stayed 2 nights in Mar 2024
Response from Manager on Apr 1, 2024
Thank you for the feedback!

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Apr 2, 2024
Thank you for your review!

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Le Mer never disappoints. Upon arrival we were greeted by a friendly helpful staff member. We had a large room, with a sitting area and kitchenette. Our room overlooked the lawn area but you also have a view of the ocean. Very clean comfy room. Toiletries in the bathroom were a great touch, so many hotels have done away with these items. Location is away from the busy area of Cape May but walkable to many places. The hotel is under going renovations to the pool, restaurant and bar, however it did not disrupt our visit. Looking forward to going back later this summer.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 1, 2024
Thank you so very much for the in-depth and glowing review. We are so grateful for your patience while we completely reimagine the pool and outdoor dining area. Thanks again and we look forward to hosting you again this summer.

10/10 Excellent

Ernestine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Penthouse condo! Relaxing on balcony with oceanview. Quiet area before the crowds. Will return
Stayed 3 nights in Mar 2024
Response from Manager on Apr 1, 2024
We are over the moon to see you enjoyed your recent stay at our Penthouse Condos. Thanks so very much for the glowing review!

10/10 Excellent

Yawen

Stayed 2 nights in Mar 2024
Response from Manager on Apr 1, 2024
Thank you for the perfect 5 feedback!

10/10 Excellent

Zachary

Stayed 1 night in Mar 2024
Response from Manager on Apr 1, 2024
We truly appreciate the perfect 5 rating. Thanks!

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the beach and was very clean and facilitiy was up to date.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 11, 2024
Thank you so much for the generous review! We are pleased to read you found our property clean and modern. Thanks again!

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere. Clean.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 4, 2024
Thank you for the positive feedback! We truly pride ourselves on our cleanliness.

10/10 Excellent

Tracie

Stayed 1 night in Mar 2024
Response from Manager on Mar 25, 2024
Thank you for the perfect 5-out-of-5 feedback!

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 13, 2024
We truly appreciate the perfect 5-out-of-5 rating!

10/10 Excellent

Lisa

Liked: Amenities, property conditions & facilities
It’s a beautiful place.. just under construction.
Stayed 1 night in Mar 2024
Response from Manager on Mar 3, 2024
Thank you for the perfect 5-out-of-5 feedback. We truly appreciate your patience and understanding as we completely reimagine the restaurant and outdoor dining space.

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service
Restaurant was closed, no food service, no breakfast buffet
Stayed 2 nights in Mar 2024
Response from Manager on Mar 11, 2024
Thank you for your patience while our restaurant and outdoor dining area undergoes a major renovation.

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Manager on Mar 1, 2024
Thank you for the perfect 5 feedback! We are so appreciative of your glowing review.

10/10 Excellent

James, Berkeley Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room with ocean view
Stayed 3 nights in Feb 2024
Response from Manager on Feb 22, 2024
Thank you for the glowing review! We are thrilled you enjoyed your recent stay with us.

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is nice, and the room was very spacious and comfortable. There were a couple of items we thought could be better: - the walls are very thin, we could easily hear people both in the hallways and in the adjoining rooms. - the room was very large but the only seating area was the bed or two single chairs. There was plenty of room for a loveseat or chaise where my wife and I could have sat together. Sitting on the bed got uncomfortable after a while. - the heat was hard to regulate and was very loud when it kicked on. - the toilet did not fully flush all the time Other than these items we enjoyed our stay very much.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Thank you for the honest review, Dan. We will most certainly share your insights with the owner. Thanks again for the positive and observant feedback!

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful. We had a big balcony and a kitchen area with large fridge and microwave. Very clean!
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Thank you for the perfect 5 feedback! We truly appreciate your positive words and hope to see you again!

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for some winter solitude would definitely return again..only negative was that you need a Master degree to watch the flat screen TV. Otherwise a very nice resort.
Stayed 1 night in Feb 2024
Response from Manager on Feb 19, 2024
We truly appreciate the generous review and apologize you found the TV hard to navigate. Again, thanks for the glowing words and we hope to see you again!

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was under construction. It did not effect our stay. Get location and a beautiful area.
Stayed 1 night in Feb 2024
Response from Manager on Feb 19, 2024
Thank you for the 5-out-5 rating! We truly appreciate the positive feedback:)

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love staying in Cape May. I love the beach, hotel La Mer was awesome. I will definitely be coming back.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 12, 2024
Thank you for the 5-out-of-5 feedback! We are over the moon to read you enjoyed your recent stay with us and will definitely be coming back.

10/10 Excellent

Robin

Traveled with partner
Just gorgeous! A bit WOW! The room was absolutely PERFECT! The amenities made it just such a comfortable, easy, pleasant visit.
Stayed 1 night in Feb 2024
Response from Manager on Feb 5, 2024
WOW! We love this review! We are over the moon you enjoyed our property and recent stay with us!

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the offsite penthouse condo. Recently renovated with plenty of room, full kitchen with separate bedroom and living room. Living room has large sliders overlooking the ocean. Great view and easy access to beach just across the street. People at check in and out extremely nice and very accommodating.
Stayed 2 nights in Jan 2024
Response from Manager on Feb 5, 2024
Thank you for the generous feedback in regards to our penthouse condos! We are truly appreciative if your review and generous words.

10/10 Excellent

Christopher, Greenbelt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manager on Feb 5, 2024
Thank you for the perfect 5 feedback!

2/10 Terrible

Robert

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Don’t Stay Here Until June.
We were never informed that there is construction going on. We arrived in our room to find a huge crane blocking our ocean view. Hotel staff tried to charge us to change rooms and refused to refund our room so we could leave. Front desk could not give the name of a manager to call.We have been coming here for 10 years a few time a year. Never coming back.
Stayed 1 night in Jan 2024
Response from Management on Jan 12, 2024
We are disappointed to read your review and appreciate the opportunity to address your concerns. We hold transparency in the highest regard, especially when it comes to ongoing construction projects. We make every effort to communicate this information through various channels, including Expedia, our official website, and social media platforms, understanding its significance in our guests' decision-making process. The construction notice is located on the channel in which you booked your reservation. Upon your expressed dissatisfaction with the upgrade fee, the agent immediately contacted the manager on duty, who offered a complimentary upgrade to a deluxe ocean view room in a different section of the hotel, away from the construction, which you accepted. Your loyalty over the past decade is genuinely appreciated, and it is disheartening to learn that this recent experience has left you with no intention of returning. We wish you all the best in your future travels.

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Room was very clean and comfortable. Plenty of things to do considering we were there for New Years Weekend.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 8, 2024
Happy New Year! Thank you for the glowing review:)

8/10 Good

Michael

Response from Manager on Feb 12, 2024
We appreciate the positive feedback! Thanks so much for taking the time to review our property and we hope to see you agin.

10/10 Excellent

Twana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Jan 8, 2024
Thank you so very much for the perfect 5 feedback!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and modern. Great area right across from the beach but away from the traffic.
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Thank you for the glowing words. We truly appreciate it!

10/10 Excellent

Kim

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 8, 2024
Thank you for the perfect 5 feedback!

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Room was spacious and clean. Friendly staff. The front area is being renovated, pool and lawn, did not interfere with our stay. Restaurant and bar also under rennovation. This is my go to when in Cape May.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 8, 2024
We love that you're a repeat customer! Thank you for the glowing review and we can't wait for you to see our re-imagined pool and outdoor restaurant/bar!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Thank you so very much for the perfect 10 feedback:)

10/10 Excellent

Jose

Stayed 2 nights in Dec 2023
Response from Manager on Jan 4, 2024
Thank you so very much for the GLOWING feedback! Happy New Year!

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Thank you so much for the 5-out-of-5 feedback. We truly appreciate it.

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Happy Campers
Hotel/facilities were in very nice condition. Lobby, hallway and common area were immaculate. The room seemed newly renovated and quite nice. Kitchenette with refrigerator, dishes, flatware, were added bonuses. Bath had a rainfall water-head which was great. Terrace with ocean view and furniture was a nice touch. Thank You!!!
Stayed 1 night in Dec 2023
Response from Manager on Jan 4, 2024
We are so pleased with your feedback and are over the moon to read you were "two happy campers." Thanks for the in-depth details and have a Happy New Year!