- Liked: Cleanliness, amenities
- Disliked: Staff & service
The resort would have been wonderful but unfortunately the AC in our bedroom was not working. We had to sleep in a room over 75 degrees all night and I hardly slept. The next day was my birthday and I was literally too exhausted to enjoy it. It was brutal. The maintenance man came the next day and said “oh my god this is terrible” bc it was almost 80 degrees in the room by the time he got there. Luckily they fixed it for the second night. When we spoke to management about it they did not seem to care at all and only comped us a $33 meal. It really left us feeling like crap bc we ate every meal at their restaurant Harry’s while we were there... spending well over $500 throughout our stay. We would have went back there every year, it’s just unfortunate they treated us this way.