Ratings based on 138 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Location a concern

Posted Oct 15, 2017
Hotel is full of history, elegant in its own way, but key concern is that its location is not nearly as convenient as the new five start hotels that have been built in the last 10+ years closer to the waterfront. You will need transportation. Very expensive for what is offered compared to the other deluxe hotels in the city. Do recommend the elegant Afternoon Tea...that's worth a visit to the hotel, but would not recommend for overnight stay. Rooms have been refurbished but do not match the efficient design and comfort of the newer first class hotels in the city that charge a similar amount or even considerably less.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2017
Super location,facilities,and staff.Reasonably priced,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2017
Pros: Wonderful, friendly and helpful staff.
Location: Good. Within walking distance of centre of town or bus routes. Taxis always quick and obliging.
The check in staff were efficient and accommodating. They sped up our arrival time and were very generous with late check out.
5 out of 5
by Patricia

This traveler left a rating score only Posted Aug 11, 2017 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 6, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 29, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Jul 17, 2017 on Hotels
The most wonderful place to stay in Capetpwn. All perfect.
5 out of 5
by SANDRA

Travel to S Africa

Posted Mar 22, 2017 on Hotels
This stay was the first day on our own before our tour starts. We are still at the same place and it is very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb

Posted Feb 27, 2017
Pros: Location, staff, rooms.
Location: Close to Kloof st with good restaurants
The best hotel and staff in Cape town, great location, lovely grounds, fantastic stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Excellent Hotel

Posted Jan 12, 2017
Pros: The room
Location: A great location
A great experience! Excellent room! Room service is excellent