Ratings based on 336 Verified Reviews

4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 15, 2019
Wonderful location, pleasant staff, comfortable and well-appointed room.
Comment from Hotel Management
Aug 20, 2019 by Hollow Team , Hotel Management
Thank you :)
5 out of 5
by A verified traveler from Sacramento

Posted Aug 13, 2019
The location of the Hollow was excellent, right at the foot of Table Mountain and across the street from the historic Company's garden. Service was impeccable. I was especially grateful to Chantell for her help with excursions and other odds and ends.
Comment from Hotel Management
Aug 14, 2019 by Chantell & Hollow Team, Hotel Management
Thank you Shelly for the wonderful feedback! Please come visit again soon :)
5 out of 5
by A verified traveler from Seattle

Posted Aug 2, 2019
This is a smaller hotel located across the street from the Company's Gardens. The rooms with a mountain view get some noise from the road below. Staff were helpful and friendly although staff in the restaurant were inattentive at times. Several excellent restaurants are within a 10 minute walk. Overall, a very good place to stay.
Comment from Hotel Management
Aug 6, 2019 by Hollow Team , Hotel Management
Thank you so much for taking the time to give us your lovely feedback :)
4 out of 5
by A verified traveler from Richmond, VA

Posted Jul 7, 2019
This hotel has a great location near the Company Garden's, the Science Museum and National Gallery. Our favorite part is that it was near so much good food!
Comment from Hotel Management
Jul 10, 2019 by Hollow Team , Hotel Management
Thank you for the lovely Feedback Erin
5 out of 5
by A verified traveler from London, UK

Posted May 6, 2019
Great location, clean and airy rooms, friendly staff
Comment from Hotel Management
May 7, 2019 by Hollow Team , Hotel Management
Thank you :)
4 out of 5
by A verified traveler

Posted Apr 25, 2019 on Hotels
The stay was great and the breakfast excellent. Good area and close to bus services.
Comment from Hotel Management
May 6, 2019 by Hollow Team , Hotel Management
Thank you for your feedback Ian :)
5 out of 5
by A verified traveler

Posted Apr 20, 2019
The hotel was ideally situated for our needs With great views and access to other areas of Cape Town
Comment from Hotel Management
May 6, 2019 by Hollow Team , Hotel Management
5 out of 5 Wow! :) thank you Glad you enjoyed the views!
2 out of 5
by A verified traveler

Posted Apr 5, 2019
Facility was overall nice, but the reception staff was horrible, specially a staff by the name if Nicole. She needs not to be at the front desk because she is very rude and unpleasant
Comment from Hotel Management
May 20, 2019 by Hollow Team , Hotel Management
Thank you for your feedback
3 out of 5
by A verified traveler

Posted Apr 3, 2019
There was nothing too special about this property.
Comment from Hotel Management
Apr 4, 2019 by Hollow Team , Hotel Management
Thank you for your feedback :)
3 out of 5
by A verified traveler

Posted Apr 3, 2019 on Hotels
Comment from Hotel Management
Apr 4, 2019 by Hollow Team , Hotel Management
Thank you for taking the time to score us! :)