Ratings based on 244 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Nice stay, great location

Posted Oct 24, 2017
Very nice room, super helpful staff, in a great location. Lots of good restaurants and yet dy bars nearby
Comment from Hotel Management
Nov 6, 2017 by Adine, Hotel Management
Thank you for your positive feedback and for choosing our hotel to experience our beautiful city. We look forward to welcoming you back to Hippo in the near future.
5 out of 5
Recommended
for Couples
by A verified traveler from Dallas, TX, USA

Hippo Boutique

Posted Oct 18, 2017
Pros: Everything!
Location: There are many good restaurants just around the corner. Also there is a mall close by that has a grocery store.
The entire staff at the Hippo was very helpful and friendly, especially Sharon. They were willing to set up excursions and transportation to and from the airport. The restaurants that served breakfast were all very good and the food was good too. The Hippo is located near many other good restaurants as well as a mall. We always felt safe and secure. we will definitely stay here again.
Comment from Hotel Management
Nov 6, 2017 by Adine, Hotel Management
Thank you for taking the time to write down your positive feedback with regards to your stay with us at Hippo Hotel in Cape Town. We are so delighted that you enjoyed your stay and experienced our exceptional staff, spacious rooms, superb restaurants for breakfast and brilliant location. We look forward to welcoming you back when next your travels take you to Cape Town! Kind Regards Adine Perel General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Oct 17, 2017
Great location downtown. Busy streets and sometimes noisy restaurants. Staff generally helpful. Able to make own coffee.
Comment from Hotel Management
Nov 6, 2017 by Adine, Hotel Management
Thank you for your posive feedback with regards to our location and excellent staff. On behalf of Hippo Boutique Hotel, I would like to humbly apologise for the experience with regards to the noise from the restaurants. We have double glazed doors and windows to reduce the noise from the restaurants. Maybe upon your return you can request a back facing room. We look forward to welcoming you back to Hippo Hotel in the near future. Kind Regards Adine Perel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Johannesburg

Nice hotel with great and welcoming staff

Posted Aug 21, 2017
Pros: Lovely smelling shower gel, shampoo, hand wash, hand lotion, bedroom slippers, clean towels and helpful staff. The room was also cleaned daily.
Cons: Bleaching the linen "duvet inners" as the spare one we used had previous menstrual period stains. Early morning breakfast provision.
Location: It was safe and close to all city amenities with plenty of restaurants, Long street and Kloof street.
The room was clean, well stocked with lovely smelling shower gel, shampoo, hand wash, hand lotion, bedroom slippers and clean towels . The extra blanket was very warm and the wi-fi worked perfectly. There were also 3 options of restaurants to choose from for breakfast which was great.Thank you for a great stay experience.I would definitely recommend it and come back.
Comment from Hotel Management
Aug 22, 2017 by Adine, Hotel Management
Guest feedback is imperative for us to ensure whether or not we are meeting and exceeding our guests' expectations. We need to know when we have done right, but more importantly, when we have done wrong! On behalf of Hippo Boutique Hotel, I would like to humbly apologize for the experience with regards to the linen. Thank you for the positive feedback and we are delighted to hear that you had a good experience with regards to our excellent location and amazing restaurants for breakfast. We look forward to welcoming you back to Hippo Boutique Hotel in the near future. With best regards, Adine Perel General Manager
4 out of 5
by matt

Posted Aug 8, 2017 on Hotels
Comment from Hotel Management
Aug 22, 2017 by Sasha, Hotel Management
Thank you
4 out of 5
by Michael

Very Good Accommodations for Cape Town

Posted Jul 28, 2017 on Hotels
Management was great. Rooms were as good as some "better" places in the USA. Not many buildings in S. Africa have forced-air heating (like zero), most have very inefficient space heaters, heating panels, towel heaters(really!). Our rooms at the Hippo were not an exception; we had to wear jackets and other layers to stay warm in the middle of winter (only down to 45-deg F - I'm sure the room was not nearly that cold). They just do some things different here in Cape Town (like showers dripping straight down from directly overhead).
Comment from Hotel Management
Aug 22, 2017 by Sasha, Hotel Management
Thank you for your comments
4 out of 5
by Eliezer

A nice hotel for the price.

Posted Jul 18, 2017 on Hotels
A nice hotel for the price. A little away from the beachfront and downtown. And a little noisy on the weekend. Breakfast are fabulous!
Comment from Hotel Management
Jul 22, 2017 by Sasha, Hotel Management
On behalf of Hippo Boutique Hotel, I would like to humbly apologize for the experience with regards to the noise from the restaurants. We are looking at how to minimize the noise from the restaurants and appreciate your honest feedback.
5 out of 5
by Sara

Great find in Cape Town!

Posted Jul 17, 2017 on Hotels
Super close to everything! Clean rooms and friendly staff. Great wifi also!
Comment from Hotel Management
Jul 22, 2017 by Sasha, Hotel Management
Thank you for taking the time to write down your positive feedback with regards to your stay with us at Hippo Hotel in Cape Town. We are so delighted that you enjoyed your stay and experienced our exceptional staff, spacious rooms, superb restaurants for breakfast and brilliant location. We look forward to welcoming you back when next your travels take you to Cape Town!
5 out of 5
by Julie Smithers

Posted Jul 16, 2017 on Hotels
Comment from Hotel Management
Aug 17, 2017 by Sasha, Hotel Management
Thank you for your feedback.
5 out of 5
by connie

Great hotel in Super location!

Posted Jul 11, 2017 on Hotels
We loved this hotel and the great location. We could walk Long and Kloof Streets from the hotel. Breakfast was at Knead each morning and it was delicious. The room was large and comfortable, as was the bathroom. Staff was friendly and helpful. There was NOTHING we would change and we are so happy we chose to stay here.
Comment from Hotel Management
Jul 14, 2017 by Sasha, Hotel Management
Thank you for taking the time to write down your positive feedback after your recent stay with us at Hippo Boutique Hotel! We are delighted to hear that you had a good experience with regards to our excellent location and amazing restaurants for breakfast. Thank you for choosing to stay at Hippo Boutique Hotel and we look forward to welcoming you back again soon! Kind Regards Adine Perel General Manager