Ratings based on 180 Verified Reviews

4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Penn, England

Convenient location for town and harbour

Posted Sep 3, 2017
We had a modern, spacious and well decorated 4 person apartment. Breakfast was excellent and the staff were helpful. As a family who enjoy walking and exploring we found it to be well located. Noise was an issue as our rooms were directly above the hotel entrance.
Comment from Hotel Management
Sep 4, 2017 by Thando Memani, Hotel Management
Dear Jown I trust that you are well. Thank you for the review. We are happy to hear that you have enjoyed your stay. Apologies for the noisy room but we are glad that you enjoyed exploring the city. Looking forward to see you again. Kind Regards, Thando Memani Corporate & Leisure Reservations Agent Protea Hotel by Marriott Cape Town North Wharf
5 out of 5
Recommended
for Everyone
by A verified traveler from Douglasville,Ga

STAFF ,FOOD,ROOMS WHERE ABOVE AVG.

Posted Sep 1, 2017
Pros: STAFF
Cons: NOTHING
Location: PIZZA SHOP NEXT DOOR HAD GOOD FOOD AND GOOD PEOPLE
EVERYONE WAS SMILES AND HELPFUL AT THIS HOTEL,WOULD LOVE TO STAY HERE AGAIN.WE HAVE STAYED AT HOTELS AROUND THE WORLD AND THESE GUYS ARE THE BEST.TAKE THE WALKWAY OVER THE ROAD TO THE V&A WATERFRONT,NOT A BAD WALK TO THE WATERFRONT.BE IN BY DARK,UBER WORKS WELL OR USE THE HOTELS TAXI.LOVED STAYING WITH THESE GUYS..
Comment from Hotel Management
Sep 2, 2017 by Thando Memani, Hotel Management
Dear Kevin I trust that you are well. Thank you for the Good REVIEW. We appreciate the fact that you have had an awesome stay. We are looking forward to welcome you again soon. Kind Regards, Thando Memani Corporate & Leisure Reservations Agent
3 out of 5
Recommended
for Everyone
by A verified traveler

Just Average Hotel

Posted Aug 30, 2017
Breakfast buffet was good. Staff not too knowledgeable about helping exchange US funds..they had no cash to offer us and sending us all the way to the V&A when there is a bank 1 min away. Pricing very reasonable for room service
Comment from Hotel Management
Sep 2, 2017 by Thando Memani, Hotel Management
Dear Anonymous I trust that you are well. Thank you for the review. Apologies for the inconvenience, thank you for bringing it to our attention. it is great pleasure that you have enjoyed the breakfast. Kind Regards, Thando Memani Corporate & Leisure Reservations Agent
5 out of 5
Recommended
for Everyone
by A verified traveler from SoCal

Apartment hotel

Posted Aug 25, 2017
If you want room to stretch out a bit, this is great. Located in a business/banking corner between city bowl and Victoria Wharf. Amenable staff; clean and roomy.
Comment from Hotel Management
Aug 28, 2017 by Thando Memani, Hotel Management
Dear R I trust that you are well. Thank you for your great response. We appreciate your positive feedback, we are looking forward to see you in the future. Regards Thando Memani
4 out of 5
Recommended
for Everyone
by A verified traveler from colombia

excellent for long stays

Posted Aug 23, 2017
Pros: excellent for long stays
Cons: internet
I went with my childs for 10 days and it´s a perfect place for long stays. It has kitchen, laundry, and basic needs for that type of stays. If you want to find a marriott hotel with all type of things, this is not the place you want to be. Is an apartments hotel.
Comment from Hotel Management
Aug 30, 2017 by Thando Memani, Hotel Management
Dear Juan I trust that you are well. Thank you for choosing the Protea Hotel North Wharf. We are happy to hear that you and your child have enjoyed your stay. Should you require any assistance do not hesitate to contact me. Looking forward to welcome you again in the near future. Regards Thando Memani
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Perfect location!!

Posted Aug 5, 2017
Conveniently located next to the waterfront - a central transit area to Robben island, shopping food and activities- this hotel is perfect for those who would like to be in the heart of the city. Despite its location it is not too busy. There is a wonderful food market (food shop) that is also a grocery/coffee/buffet food shop. You can take a 10 minute walk to a local crafts market where you can barter for a good price! If you are wanting to purchase garments head to king street. There is the tourist location of Bo kapp with colourful houses - be sure to stop off in the museum (one of the houses) to get an idea of the history of the town and its people. If we ou fancy a bite check out Chiranga - you may want to consider paying exact bill and then leaving a gratuity on the table as they will assume the difference over the bill is your tip! There is also the Africa cafe or busy the another food lovers market on the waterfront for one of the some traditional pap/samp/ rice and a choice of stewed beef /chicken...you are also walking distance from the hotel to museums such as the salve lodge and district six. The location also means you can do a city walk. See other posts on trip advisor for details or can write an itinerary up this up too for you :) x Have a great trip!
Comment from Hotel Management
Aug 14, 2017 by Thando, Hotel Management
Dear Renee I trust that you are well. we would like to thank you for your awesome response. It is GREAT to here that your friends/family have enjoyed everything in the MOTHER CITY. I will share your experiences with the hotel staff and we hope that you are coming back soon. Regards Thando Memani
5 out of 5
by Brian

Amazing Hotel.

Posted Jun 26, 2017 on Hotels
The hotel staff was very friendly and the hotel is in a convenient location. Local food areas are close by as well as shopping. The hotel is in a central location so it is fairly easy to get around and safe.
Comment from Hotel Management
Jun 29, 2017
Dear Brian I trust that you are well. Thank you for choosing our Hotel, it is great pleasure to hear that you enjoyed your stay. Looking forward to see you again. Regards Thando Memani
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2017
Very convenient and friendly, perfect for our visit
Comment from Hotel Management
Jun 26, 2017 by Thando Memani, Hotel Management
Thank you for choosing the Protea Hotel North Wharf. We appreciate the warm review, hope to see you again in the near future and we are pleased to hear that you had a good stay. Regard Thando Memani
4 out of 5
by A verified traveler

Posted May 14, 2017 on Hotels
Comment from Hotel Management
May 30, 2017
Dear Valued GUEST, I trust that you are well. Thank you for choosing our property as your choice destination for accommodation in Cape Town We look forward to welcoming you back in the near future to another stay of Luxury Apartment-Style Living. Kind Regards, Tiaan Fourie
4 out of 5
by A verified traveler

Posted Apr 29, 2017 on Hotels
Comment from Hotel Management
Jun 2, 2017
Dear Valued GUEST, I trust that you are well. Thank you for your kind feedback. We will most definitely share this with our fellow associates. We look forward to welcoming you back in the near future to another stay of Luxury Apartment-Style Living! Kind Regards, Tiaan Fourie Business Optimizations Manager