Ratings based on 411 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2017
Staff really pleasant and helpful Shuttle bus was very convenient and useful
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great 5 star hotel

Posted Sep 2, 2017
Pros: Everything
A memorable 3 days in Cape Town made even better by out Taj experience. Pieter's service at front desk was first class.
5 out of 5
Recommended
for Everyone
by A verified traveler from dubai

Great hotel in heart of the city

Posted Aug 23, 2017
Great hotel, staff location. Great breakfast and very close to v@a waterfront.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Perfect Hotel

Posted Aug 3, 2017
Perfectly located in city center. Safe, clean and a lot to do within walking distance. Hotel was exquisite. Staff was amazing. Food delicious. Rooms, roomy, modern,quiet and lovely. Love this hotel. Taj all the way!
5 out of 5
Recommended
for Everyone
by A verified traveler from BRAZIL

A wonderful hotel in a marvelous city

Posted Jul 30, 2017
Pros: The Taj was great in all aspects a hotel should provide to the guests.
Cons: Nothing needs improvement. It is just great in all aspects.
Location: I would recommend to anybody fitted physically the Table Mountain Hike - The India Venster, a hop on hop off tour through the city, and Cape Point Tou
We had a perfect stay at the TAJ Cape Town. Very comfortable with a high quality staff The TAJ was the perfect complement for such fantastic trip to this beautiful city of CAPE TOWN.
5 out of 5
Recommended
for Everyone
by A verified traveler from p

Excellent staff and service

Posted Jul 13, 2017
Great location and hotel is outstanding.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicester England

Beautiful traditional Hotel

Posted Jul 12, 2017
Very grand, traditional hotel with the most attentive and friendly staff. Room on the second floor was part of the Taj Club with a dedicated team of staff who really get to know you. Lovely breakfast served personally in the private Taj Club area. Valet parking made things very easy. Fantastic Indian restaurant within the hotel and great cocktail and tapas bar next door which is part of the hotel. Would recommend this hotel which is in the city and a 19 minute drive from the waterfront area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in CBD, convenient, easy shuttle/ca

Posted Jul 5, 2017
Pros: Everything
Cons: Nothing
We spent 6 days/5 nights at the Taj at the end of 2 weeks traveling through Southern Africa. We were able to take in many of the variety of activities Cape Town has on offer due to the great location and convenience of the Taj.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 3, 2017
The hotel was great, facilities, hospitality, their walking tour all was great. The experience could have been better if the hotel operated like all other TAJ hotels and didn't ask for a payment each time a service was delivered. Except for that, the stay was excellent and would surely recommend it as a hotel of choice.
1 out of 5
by Ishana

Disappointed

Posted Jun 5, 2017 on Hotels
Injustice to the brand.. I stay at Taj palace Mumbai and a friend of sirdarth natu.. Pierre in New York a few times a year. This felt like a holiday inn in South Africa.