Upgraded to luxury room :-)
Posted Aug 22, 2016 on Hotels
Even before we realized that our room was upgraded, we were so impressed by the staff’s friendliness as we accessed the estate. From the security staff, to the car guard helping us in the right direction, to Letitia at reception – everyone were most welcoming, professional, and looked genuinely happy to see the new guests.
Upon approaching the estate I was instantly blown away by the natural beauty and the magnificent upkeep of the grounds. As we slowly made our way through the vineyard to reception, we were blown away by the magnificent vineyard (even though we were there out-of-season).
The check-in process was very professional and quick, and moments later we found ourselves in our huge superior room overlooking the estate from our balcony, and the vineyard from our front door. We received a fee bottle of wine in our room, free wifi and a free wine tasting voucher as well, which was unexpected and very welcome.
The room was beautifully furnished, and the fireplace made for a truly magical experience.