Best Western Cape Suites Hotel

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2 outdoor pools
2 outdoor pools
2 outdoor pools
In-room safe, individually decorated, desk, laptop workspace

Overview of Best Western Cape Suites Hotel

Best Western Cape Suites Hotel

3 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Cnr De Villiers & Constitution Streets, Cape Town, Western Cape, 7925

Explore the area

  • Popular LocationCape Town City Hall11 min walk
  • Popular LocationSouth Africa Library15 min walk
  • Popular LocationAfrica Centre19 min walk
  • AirportCape Town (CPT-Cape Town Intl.)15 min drive

Choose dates to view prices

About this area

Cape Town

Located in Cape Town, Best Western Cape Suites Hotel is in the city center and by the ocean. Green Point Park and Table Mountain Aerial Cableway are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Cape Town Museum and South African Museum and Planetarium. Cape Town Science Centre and Two Oceans Aquarium are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.

What's nearby

  • Castle of Good Hope - 11 min walk
  • Cape Town City Hall - 11 min walk
  • South African National Gallery - 15 min walk
  • South Africa Library - 15 min walk
  • Africa Centre - 19 min walk

Getting around

  • Woodstock Station - 3 min drive
  • Cape Town Station - 16 min walk
  • Cape Town Intl. Airport (CPT) - 15 min drive

Restaurants

  • The Village Cafe — 1 min walk
  • Truth Coffee Roasting — 8 min walk
  • Haas Coffee — 8 min walk
  • Kimberley Hotel Bar — 9 min walk
  • The Cousins — 10 min walk

About this property

Best Western Cape Suites Hotel

Suburban Cape Town hotel in Cape Town City Centre with 2 outdoor swimming pools
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a coffee shop/café, a conference center, and a seasonal outdoor pool. All 60 individually decorated rooms feature free WiFi and room service. Kitchens with refrigerators and microwaves are standard, and guests will also find flat-screen TVs with cable channels and coffee makers.
Best Western Cape Suites Hotel offers 60 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated accommodations include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cape Town hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 7 AM - 5 PM
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Playground

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Kitchen
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Afrikaans
  • English

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Diners Club; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Best Western Cape
Best Western Cape Hotel
Best Western Cape Suites
Best Western Cape Suites Hotel
Cape Suites
Cape Suites Best Western
Cape Suites Hotel
Best Western Cape Suites Hotel Cape Town
Best Western Cape Suites Cape Town
Best Western Cape Town
Cape Town Best Western
Best Western Cape Hotel Cape Town Central
BEST WESTERN Cape Suites Hotel Cape Town, South Africa
Cape Suites Hotel Cape Town
Best Western Cape Suites Hotel Hotel
Best Western Cape Suites Hotel Cape Town
Best Western Cape Suites Hotel Hotel Cape Town

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 65 out of 278 reviews
5 - Excellent 23%
Rating 4 - Good. 113 out of 278 reviews
4 - Good 41%
Rating 3 - Okay. 62 out of 278 reviews
3 - Okay 22%
Rating 2 - Poor. 27 out of 278 reviews
2 - Poor 10%
Rating 1 - Terrible. 11 out of 278 reviews
1 - Terrible 4%

3.8/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but safe and convenient. Property manager was fantastic.
Stayed 3 nights in Jul 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, room comfort
I would rate them 1
Breakfast had rotten baked beans which I complained about and nothing was done . Our room did not have towels and I asked repeatedly. I had to use a bath mat to wipe myself. I then had to walk to reception at 9pm to plead for tow3lw
Stayed 1 night in Dec 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.. You get what you pay for..
Good hotel.. Excellent friendly and helpful staff.. Clean rooms.. Older but functional. No separate lounge as this is just chairs around the kitchen area so you can watch the TV! Shuttle to V & A waterfront and city is great and added commentary from drivers helpful.. They need to update book at hotel as no laundry to self wash any longer and no free bottled water.. But great stay apart from these small bits! 👍
Stayed 9 nights in Feb 2020

4/5 Good

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Big room, clean, and friendly people
Stayed 2 nights in Feb 2020