Canal Quays is central but very noisy and is not recommended for light sleepers.
Room 701 had a number of maintenance challenges which were reported to reception on day 1 however no rectification was undertaken during our 4 day stay. The major challenge was a high pitched squeal in the aircon that made it impossible to sit in the main living area with the aircon on...door handles were falling off the front door and the main bathroom door and in general the apartment did not "sparkle".
The ambiance of the surrounding area is less than desirable with a very noisy major freeway on one side and on the other side a construction site and shipping container yard both of which produced loud noise at all hours of the day and night making it virtually impossible to get a good nights sleep. Some effort had been made to reduce the noise factor with what appeared to be double glazing (?) but it didn't work.
On the plus side the appartments are fairly central with a 15minute stroll to the V&A Waterfront and downtown Cape Town.
I would not use Canal Quays again due to noise factors and the general ambiance of the immediate surrounding area.
There is a small restaurant in the adjacent apartment block.
Uber had a few challenges finding access to the place.
Comment from Hotel Management
Oct 26, 2016 by Guest Services Manager, Hotel Management
Dear Valued Guest
Thank you so much for staying with us at Canal Quays. We have looked at your review and will do our best to rectify the issues you mentioned even though we cannot avoid the sounds of the city buzz.