Ratings based on 65 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Couplesby Ilana from Louisville, KY
Best hotel I have ever stayed inPosted Aug 23, 2015 on Hotels
amazing! best hotel I have ever stayed in. exceptional service and staff!
for Couplesby Jamie from Singapore
Good locationPosted Aug 11, 2015 on Hotels
Hotel staffs were all very friendly. Room was big and clean, location was very very good close to waterfront and all the bars restaurant, we enjoyed our stay very much.
for Couplesby cynthia l from Austin, Texas
Best hotel in all of South Africa if not the worldPosted Jul 29, 2015 on Hotels
Fantastic fantastic fantastic! Great service! Thank you Renato, Liesel, Edward, Ricky, Mbuelelo, Thande, Leigh, Eddy! The concierges are amazing! The hotel is gorgeous! They do not miss a beat! Car service fantastic! So impressed! Best hotel in the world!
for Couplesby Charles from Maryland, USA
The gem of Cape Town lodgingPosted Jul 24, 2015 on Hotels
This was the gem of Cape Town. The staff was 5-star in every capacity. We were treated like "royalty" there. We celebrated our 25th anniversary there and were spoiled by the staff and the chef for our dinner in the Signal restaurant. The view of Table Mountain was superlative. The location could not be more perfect for enjoying Cape Town. Arranging transport and personal tours was a breeze. Parking was simple and secure. Of all of our lodging in South Africa on this trip this was my personal favorite. My wife enjoyed the spa treatment. The harbor seals in the marina were most entertaining. We walked to the safest and best shopping malls and stores for tourists and locals alike from the Cape Grace Hotel.
for Couplesby sandra from USA
Shameful for 5 stars. Tick was found .Don't ever stay there.!Posted Jun 25, 2015 on Hotels
We are frequent travelers who spent more than 7 months out of a year staying all around the world. After reading good reviews, we picked this 5 stars hotel and with regrets , we were so frightened that we had to checked out early. We were offered a complimentary massage for given a room with construction noise which started at 7am. After the massage we went back to our room to take a shower, I heard a scream from the bathroom. A tick was biting and stuck on my husband back while he was showering. The worst part was the GM denied any responsibility to how or why the tick got onto him. She even told us that since we just came from the Safari just 2 days ago , it could have been brought in with us! This is no roadside motel, we paid 500 USD per night. Safety and cleanliness are the top priorities when you are traveling. I would like to share our experiences, so others would never have to go through something like us.
for Business Travelersby A verified traveler from Boulder, Colorado
What a wonderful hotel!Posted Jun 22, 2015
Location: It is located adjacent to the V&A waterfront, so there is everything to do nearby. The city center is walkable.
The Cape Grace should be called the Cape Gracious. Well located, clean, well designed and furnished. Wonderful antiques all over. Good restaurant and bar. The bar, presided over by the irrepressible Happy should be called "The Happy Zone." The most engaging, most competent, friendliest staff imaginable. They really go out of their way to make you feel at home.
for Couplesby Jean Carlos B from Araçatuba
ÓtimaPosted Jun 14, 2015 on Hotels
Foi muito bom o hotel
for Couplesby Norman from Bolton, UK
Cape Grace experiencePosted May 5, 2015 on Hotels
Brilliant hotel and staff, could not find a single thing we were not happy with. Thank you Cape Grace for a wonderful time.
for Everyoneby A verified traveler from Scotland
The best hotel I've ever stayed inPosted May 1, 2015
What can I say....book this hotel!! From the beautiful and tasteful interior design to the friendly, and ever attentive staff, I cannot fault the Cape Grace. This hotel really has thought of everything! I would book to go back again tomorrow!!
for Couplesby Thomas from Vero Beach, Fla
Cape Town's BestPosted Mar 25, 2015 on Hotels
Located on the waterfront close to everything. Place was five stet all the way. Food, staff and rooms were all great.