Ratings based on 93 Verified Reviews

4.8 out of 5
93% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Salt Lake City, Utah

Perfect location in the V&A Waterfront.

Posted Apr 19, 2017 on Orbitz
Extremely attentive staff. Location is right directly at V&A Waterfront and convenient to freeways making travel to the wine region or Cape Point easy.
5 out of 5
by Anne

Fabulous Cape Town hotel

Posted Apr 11, 2017 on Hotels
This was a wonderful hotel. Started our trip in another Cape Town hotel that was pretty awful. Made a switch to the Cape Grace - best decision ever! It's a beautiful hotel. Would stay there again in a heart beat.
5 out of 5
by ralph

Posted Apr 4, 2017 on Hotels
Terrific 3 days- I own 2 Starwood Hotels and Cape Grace is as good or better that St. Regis or top luxury brand.
5 out of 5
by Larissa

This traveler left a rating score only Posted Mar 6, 2017 on Hotels
2 out of 5
by A verified traveler from s

Disappointing for the price

Posted Mar 4, 2017
More like a 3 star. Room was old, dark, no balcony, overlooking a car park. Pool small and crowded. Internet patchy. Service good. Forget about using the house car ever. R600 stolen from the room. Managers cordial but totally unhelpful for anything. Really - you can stay at the One and Only for the same price and enjoy massive modern rooms, a huge pool, beautiful views and balcolnies. The Cape Grace needs to modernise and up its game fast.
5 out of 5
by Jean

Perfect Hotel in Perfect Location!

Posted Jan 12, 2017 on Hotels
Excellent, gracious hotel in perfect location. Wonderful staff, lovely room, great food!
5 out of 5
by A verified traveler

A benchmark for excellent service

Posted Dec 7, 2016 on Hotels
This hotel sets the benchmark for service. An amazing hotel with the best staff who were both anticipative and charming. In addition, one of the best breakfasts from a hotel that we can remember. It certainly deserves its 5 star rating.
5 out of 5
by A verified traveler

Cape Grace - beautiful and graceful property.

Posted Dec 5, 2016 on Hotels
Everything was fabulous except the concierge service. Could not get us intoNobu however we were successful. Recommended a restaurant that Bizerca Bistro which had mediocre food and a very disappointing wine list. I would not recommend this restaurant Nobus was awesome as was the Greek Fisherman.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 23, 2016
Pros: Everything.
Cons: The valet parking is a little confusing plus they don't give you a ticket with a number. Finding the car takes a little time. It all worked out.
It's a beautiful Hotel with a lot of amenities. It's located at the Waterfront and very convenient to shopping and other venues. The history of the area is everywhere in the Hotel. Very comfortable.
5 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
Excellent at every level. Staff service and attention exemplary