Ratings based on 442 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Zaid

Great hotel, first class service and location

Posted Dec 21, 2016 on Hotels
Stayed for 6 nights for a family holiday. The two bedrooms with kitchen and living area was perfect for us having two young kids. The hotel staff are extremely friendly and cannot do enough for you. The location is excellent as you can walk to the waterfront, there is a supermarket next door and restaurants all around. Would definitely go back.
1 out of 5
by A verified traveler

Definitely not 5 star

Posted Nov 13, 2016 on Hotels
Firstly this hotel is not near the waterside so don't be mistaken like I was, it is a 10 minute walk to the V&A and not easy to get to at night, with not much around. Also your view is could be looking into another tower block. Secondly, I stayed here as part of the last leg of my honeymoon. I stayed in a few 5 star hotels and this didn't feel 5 star. The hotel service was great however the breakfast in cafe royal was on par with some of the b&b's I've stayed in. The food looked dated and off, not much choice and very unappealing, a waste of money and I never returned, I almost felt embarrassed. The suits are more like self catered flats, not really luxurious. The sofa in my room was very warn and the tv was tiny, for a 5 star hotel I expect the little extras. Very much doubt I will stay here again or recommend it for the price, I would say this is more a 3-4 star hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 18, 2016 on Hotels
5 out of 5
by A verified traveler

Home comforts with 5 star hotel services

Posted Oct 10, 2016 on Hotels
wonderful Stay. Exceptional staff
4 out of 5
by A verified traveler

Great hotel , great location

Posted Sep 27, 2016 on Hotels
Great stay with friendly hotel staff!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2016
Beautiful hotel with old style look but very modern rooms.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 10, 2016 on Hotels
5 out of 5
by A verified traveler from USA

Amazing room in a lovely hotel close to everything

Posted Sep 10, 2016 on Hotels
The room was amazing. The location was great and the neighborhood included a few restaurant options as well. This hotel was one of my favorite in town stays. We cannot recommend it more highly.
5 out of 5
Recommended
for Everyone
by A verified traveler

A lot of bang for your buck

Posted Sep 9, 2016
Pros: Location Friendly and helpful staff PRICE Spacious Rooms
Cons: The welcome gong is quirky. We used room service and had to ask for napkins, salt & pepper & syrup. They were quick to bring them when asked.
My Best Friend and I enjoyed a 4 night stay at the Cape Royalle after a week long safari. The location was terrific, the staff were all friendly and helpful. The shuttle to the Waterfront was great. We booked a two bedroom/2 bath suite which was quite spacious and comfortable. The suite was an amazing value. I would absolutely recommend this hotel for anyone wanting to visit Cape Town.
5 out of 5
by Nathan

This traveler left a rating score only Posted Aug 25, 2016 on Hotels