Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
99% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Great hotel, relatively short walk to waterfront!

Posted Aug 28, 2015
Pros: Ambiance was lovely... music & decorum were excellent. Staff was gracious & polite. Food (breakfast, dinner & drinks) was good quality as well.
Cons: The noise isolation between rooms was poor and needs improvement. I could hear the hotel neighbor taking a shower---thankfully it was only a shower.
Location: The locations is nice. Around the corner from Kloof and Long streets, across from the gardems and planetarium and walking distance to the waterfront.
Wasn't sure what to expect but took a gamble on this small boutique... it ended up being one of the best choices I made on my trip to the Cape. Apart from some construction happening at the planetarium across the street and some noise isolation between rooms (I could hear a neighbor taking a shower), it was really an enjoyable experience. Thankfully I had quiet, polite neighbors, otherwise I could see needing to move elsewhere in the hotel given the lack of noise isolation. Apart from this minor issue, the staff were all exceedingly polite and helpful. The food was quite delicious (both breakfast and dinner). The music was tranquil and I didn't get that stuffy euro-techno ultra-modern vibe I get with a lot of upscale boutiques. I felt as if the staff was genuinely interested in my safety and experience staying at the hotel. They even held onto our luggage on the last day after checkout so that we could take a tour or Robben Island unencumbered--- we picked up our luggage after the tour and headed straight for the airport. Apart from this, the location was central to the main Long Street strip and about a 30-40 minute walk (or 10 minute taxi/transfer ride to the waterfront). When I return to Cape Town, I will assuredly return to this hotel if it's available.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Need Free WiFi

Posted May 30, 2015 on Hotels
The overall stay was good. The wifi is limited or you can pay for it. If that was mentioned, I didn't see it.
5 out of 5
Recommended
for Couples
by Ron

This traveler left a rating score only Posted May 28, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Nice hotel across from public gardens

Posted May 11, 2015
Pros: clean, great location, good price
Location: Close to public gardens, museums and a lot of restaurants.
The hotel is well located in the center of the city. It is within a couple of blocks of many restaurants but in a quiet area. There is a museum across the street and public gardens. Our room was bright and very clean. The front office staff were friendly and informative. I would definitely stay there again.
Comment from Hotel Management
May 27, 2015 by Jess, Hotel Management
Hello Laura, thank you so much for your positive comments! Much appreciated. I hope we will get to host you again soon Warm regards, Jess and the Hollow Team
5 out of 5
Recommended
for Getaway With Friends
by Alexia from Cape Town

Great stay

Posted May 8, 2015 on Hotels
All good other than the fact that in the inroom brochure it states room service is available till midnight but when we tried to order at22h20 we were told that it was closed.
Comment from Hotel Management
Aug 1, 2015 by Jess, Hotel Management
Hi there Alexia Thank you so much for taking the time to review our hotel! I am glad to hear that your stay was a good one overall. Thank you also for bringing to my attention the room service issue - I am investigating. Thanks again and please visit us a gain soon? Warm regards, Jess and the Hollow Team
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 3, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Leon from Johannesburg

Great weekend in CT

Posted Apr 22, 2015 on Hotels
We had an amazing stay, thank you to the friendly and helpful staff. It is an awesome area within walking distance of Long, Kloof and the Company Gardens.
Comment from Hotel Management
Aug 1, 2015 by Jess, Hotel Management
Greetings Leon! Your kind words are much appreciated! It was such a pleasure having you here with us. We are indeed very lucky to be so well positioned! Keep well and hopefully hear from you again soon. Warm regards, Jess and the Hollow Team
4 out of 5
Recommended
for Couples
by Magnus from Stockholm

Nice hotel

Posted Apr 12, 2015 on Hotels
Rent och fräscht med trevlig personal.
Comment from Hotel Management
Jun 20, 2015 by Jess, Hotel Management
Tack så mycket för din fina recension ! Vi är så glada att du hade en bra tid . Förhoppningsvis ses snart igen !
4 out of 5
Recommended
for Families
by A verified traveler

affordable hotel

Posted Apr 12, 2015 on Hotels
We stayed at the hotel for 7 days. Kind and helpful staff. Great breakfast buffet. Located in a calm (no heavy trafic) and safe area.
Comment from Hotel Management
Jun 20, 2015 by Jess, Hotel Management
We can't thank you enough for taking the time to tell us about your stay with us and we are all thrilled to hear that you enjoyed the breakfast spread our special staff, and location. Thanks again and we hope to welcome you back sometime soon!
4 out of 5
Recommended
for Families
by Michael from San Dimas, CA.

Great Boutique Hotel

Posted Apr 9, 2015 on Hotels
The hotel staff and service was outstanding. The rooms were recently remodeled and everything has been well maintained. This is also a great location, right across from the Gardens, museum and planetarium. It is an easy walk to great restaurants on Kloof street and outdoor markets. The waterfront is a bit longer of a walk but certainly doable. I would not hesitate to recommend this hotel to anyone and would plan on staying there again if I return.
Comment from Hotel Management
Jun 20, 2015 by Jess, Hotel Management
On behalf of everyone at Cape Town Hollow, I would like to thank you for taking the time to tell us about your recent stay with us and we are all thrilled to hear that you enjoyed your stay. Warm regards from Jess and the Cape Town Hollow Team.