Great value for what you pay, conveniently located
Posted Sep 27, 2015
This hotel is a very good option if you are looking for a nice place, in a safe place and short budget.
PROS: Location, facilities
CONS: No wifi included, no breakfast included
One thing I didn't like AT ALL and need to complaint, is the way male staff (I have to specify because most of the women were very kind and helpful) were very rude and didn't mind at all in helping you when you have a problem. This was my case: I bought a voucher for the internet, the first day it worked perfectly, the second day it didn't. Off couse I asked for help and Yasser Sullivan was really rude, he didn't mind at all in trying to help my problem, and his answer was (repeatedly): "It is your phone, no one else have problems". What I will like to highlight in this case is how kind and sweet was Tamsym, she took the time and help me with my problem and actually fix it so I could finally use the wifi I bought and talk with my family.
One last thing, don't trust on their wake up calls, they forget (they call me after 20 minutes they were supposed to).
Despite all this, I will stay again on this hotel, is really cheap, for me it offers you more than you pay for.
PD: For women, I think they didn't have hair dryers (I never really asked though), and after my stay I realized in other hotels in South Africa they keep them on drowers in the room