Nice hotel - area is not 100% safe, though
Posted Feb 21, 2017
I had a lovely time at the hotel: comfortable room, room service was delicious, no free wifi---should change that.
However, the staff really must take care to advise travelers (especially those traveling and exploring Cape Town on their own) that the area around the hotel -- de Waterkant and Cape Town CBD -- has gangs that mug people late at night. It's a generally nice area, but there is definitely some crime and it would behoove anyone to be careful when walking in the vicinity of the hotel.
I stupidly thought I could walk about 700m from a bar late at night (a 5 minute walk or so) back to the hotel by myself. I was tackled to the ground by two large men and they took my iphone. I didn't think it necessary to get an uber for a one minute trip, but the hotel staff, being in the hospitality industry and knowing the area better than I did, should have advised me to do so. I'm sure that had I been with a group of three of more, there would have been no problem.