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Reviews of Circa On The Square Hotel

4 out of 5
Circa On The Square Hotel
14 Jetty Street, Roggebaai, Cape Town, Western Cape

Reviews

8.4

Very Good

Rating 10 - Excellent. 130 out of 342 reviews" "
Rating 8 - Good. 149 out of 342 reviews" "
Rating 6 - Okay. 49 out of 342 reviews" "
Rating 4 - Poor. 9 out of 342 reviews" "
Rating 2 - Terrible. 5 out of 342 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jean-Francois

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious room !
Nice hotel, cheap and centrally located. Parking should be free though ! Nice staff !!!!
Stayed 5 nights in Feb 2020

10/10 Excellent

Muzzammil

Liked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Kiprich, England Cambridgeshire

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is too limited , noise construction underway opposite could have informed guest , but Staff service is impeccable
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

I did not stay there! I went back to Signature Lux, where I stayed my first 3 nights in Capetown!
Stayed 1 night in Dec 2019

8/10 Good

Moonilall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had an awesome stay
was awesome
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is huge! View is decent and has a second toilet too. Centrally located with option of parking and Burger King just outside too for late night lazy eating. There is a kitchen but no cooking facility. Really good value for money
Stayed 4 nights in Oct 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This stay at Circa and it never disappoints, only suggestion, is having access to alcohol after hours for a nightcap.
Stayed 1 night in Oct 2019

10/10 Excellent

MALACHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Circa on the Square Wow!!
My wife, brother in law and myself had a wonderful stay in this beautiful hotel. The staff couldn’t have done any more for us. Highly recommend this hotel.
Stayed 2 nights in Sep 2019

6/10 Okay

Jimmy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is huge and nicely priced. Very quiet area but peaceful and staff friendly. Very central. Breakfast could have been better but overall I highly recommend this hotel. Love the fact that it has a fully equipped kitchen.
Stayed 1 night in Jun 2019

10/10 Excellent

florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Dr S E

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful, but not terribly easy to work
The location was good for me - close to the convention centre, but not in the nicest area otherwise. The service was amazing - friendly and helpful. The rooms were large, but very uncomfortable and not convenient. All furniture (e.g., couches) seemed to have hard edges - there was no comfortable place to sit. There was also no desk or chair-height table where one could comfortably work on a laptop. Either one sat on the floor using a coffee table or perched on a little stool for the bar - not at the right height to work. Wifi (when it existed) was weak, unreliable, and required constant long-ins, as it dropped constantly. If you stopped using it for a few minutes, you needed to log on with the password again. Even if you were using it, it came and went. The beds were firm but the bedding was not great - tiny duvets that slipped off, and synthetic-filled pillows. Even when the a/c was switched off, the room temp seemed to cycle between cold and hot, and the fridge was very loud. So, not ideal to stay and work there. That said, breakfast was great (not fancy but a good variety of fresh foods), the bar/restaurant (when open, they closed on weekends and other seemingly unpredictable times) was good - good service, good prices, good food and drink. The staff were very helpful if you wanted to book a tour, but less so on advice. Overall, it was good value for money, but a struggle to work in the room between meetings.
Stayed 9 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central city but away from tourist amenities, few restaurants within walking distance
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Mar 2019

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bob & Max Holiday
The hotel is very clean and rooms are very large and comfortable.the only problem is the bar and restaurant were closed early so we ended up drinking at the hotel opposite.The wi-fi kept disconnecting which meant we had to check before we sent any e-mails
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Velile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Mar 2019

6/10 Okay

John

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice
Our apartment was nice as always but looked shabby, needs tlc, needs new paint, good shower bleach and scrub. very bad smell in corridors. Need to put soft closers for the slambing doors....
Stayed 2 nights in Mar 2019

10/10 Excellent

Pratibha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived very early in the morning and felt a little threatened by the local area although as the day went by it was not so bad but I didn’t want to take a chance and also the garage door took a little long to open
Stayed 3 nights in Mar 2019

8/10 Good

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT VALUE ALL SUITE AND CENTRAL HOTEL
This Hotel is great value in a central if slightly downtown location, but easy access to everything in the Cape Town CBD - A little quiet at night. Very spacious and and in good if not great condition. Rooms are looking a little tired and just some basic maintenance is required here and there, otherwise very friendly and offers good breakfast and spacious comfort with the great advantage of self catering if required.
Stayed 1 night in Feb 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartments ,not Hotel
Should not be sold on the basis of a hotel.It is an apartment.This is to big for a business trip over 2 nights. Reduce the price and sell as such.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Not a 4 star establishment
NOT a 4****establishment... needs refurbishment if advertising 4 stars.
Stayed 2 nights in Jan 2019

10/10 Excellent

Mahomed Hoosen Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muslim guest
I really enjoyed my stay at the Circa Hotel, however they could somewhat cater for a halaal breakfast for Muslims as alot of the deals are breakfast included and we'll the breakfast ain't halaal. Other then that the hotel apartments are nice and spacious, very comforting a home away from home, friendly staff, superb location as well...
Stayed 5 nights in Jan 2019

2/10 Terrible

MP

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Deposit Unacceptable
The R500 Deposit is absurd. It's not mentioned when we book.
Stayed 1 night in Nov 2018

8/10 Good

Gamal

Liked: Cleanliness, property conditions & facilities, room comfort
Good and acceptable
Stayed 7 nights in Nov 2018

8/10 Good

Gamal

Liked: Cleanliness, property conditions & facilities, room comfort
Good and acceptable
Stayed 7 nights in Nov 2018

8/10 Good

Motty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Cape Town stopover
Very near the convention centre, easy walking to venue
Stayed 1 night in Nov 2018

6/10 Okay

WorldTraveler, California

Disliked: Cleanliness
Do not stay here! This place was dirty and 2 star accommodations at best. Upon checking in the room, I noticed the bathroom had hair all over the floor and a used bar of soap with pubic hairs on it was left in the shower. The bath towels were dingy and paper thin. The bedding had disgusting yellow stains on it. The "free breakfast" was a joke consisting of powdered eggs and under cooked pork. So many other options in the heart of the city, Keep looking, Circa on the square is dirty
Stayed 3 nights in Sep 2018

8/10 Good

Nina

Liked: Cleanliness, staff & service, room comfort
Lovely spacious rooms
Very spacious, good facilities although a little dated. Service was good, location right in town which is fantastic. Very nice fittings and a lovely kitchen which is fully fitted.
Stayed 7 nights in Jul 2018

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable stay over
I was only there for 1 night. It was great
Stayed 1 night in May 2018

10/10 Excellent

Riana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel
excellent , friendly , very helpful service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anuradha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious suites and very well located
The suites were comfortable and offered a lot of space. However, service was not so prompt. We had trouble getting things delivered to the room such as water. There was also some trouble with wi-fi through-out the stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
A very nice, large one-bedroom apartment in a good location for a reasonable price.
Stayed 3 nights in Mar 2018

8/10 Good

Melvin, Singapore

Liked: Cleanliness, staff & service, room comfort
convenient location and nice setup for room
needed to request for wifi connection voucher everyday (sometime few times a day)
Stayed 3 nights in Mar 2018

6/10 Okay

Ketaki

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel rooms were not upto par for a luxury apartment. Bathrooms were not clean, bedding had stains at times. Parking is very difficult.
Stayed 13 nights in Mar 2018

10/10 Excellent

Rawle, Toronto Canada

Liked: Staff & service, property conditions & facilities, room comfort
Nice friendly Staff.
Staff were friendly. The room was large with lots of space. My fridge was not working and within 10 minutes from calling down to front desk I had a replacement fridge. Its close to green garden. Only on peeve. Someone missed entering info for my wake up call to catch my flight to Johannesburg, good luck for me I woke up on time. I would stay there again.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a great stay, perfect location near the water front and excellent custom service
Stayed 7 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Nice enough
Modern upscale hotel in central Cape Town. Very spacious room (actually a suite) with kitchenette, balcony and comfortable king bed. I was a bit turned off by the big deal they made about wifi access, power adaptors in the rooms, and ensuring that I knew that nothing in the room was free. They even held me at the front desk during checkout while they inspected the room; it all seemed a bit nickle-and-dimey for a 4-star hotel. They also didn't respond to my initial query (via expedia contact) regarding an airport transfer in spite of claiming they have a shuttle service. As it turns out, this shuttle is actually a paid service and the cost is roughly twice what I paid for a third-party transfer. So don't use it. The hotel itself is nice enough though.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Unsuitable
The hotel itself was ok The location for tourists was very unsuitable did not feel safe after dark and hotel advised not to walk about after dark Needed taxi to get anywhere which were available
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service at the hotel was poor: the young guy at the reception doesn't have any sense of good customer service, he never greeted us as we walked in. The cleaning service is pathetic - the cleaners might come while you're having your breakfast and then they don't come back later on that day. As we were sleeping late till 9am and had the DND-sign on the door we missed cleaning service during two days. Breakfast is sufficient but on one day there was nothing at 9.30 (served till 10 am) and none came to add anything.
Stayed 4 nights in Jan 2018

8/10 Good

JW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The staff were excellent, room very clean. Breakfast was good. But even in a serious drought with extra signs on the wall, they changed our "hung up" towels every day. Lighting in our room was painful. Very close to useful bus stops
Stayed 5 nights in Dec 2017

10/10 Excellent

christopher, northamptonshire UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good position.
Nice hotel in central position. Decent breakfast. Comfortable room ( we were given a suite ) Very good value. Recommended.
Stayed 1 night in Dec 2017

6/10 Okay

andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2017

10/10 Excellent

Hilda C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Had an amazing stay. Took my car in for a 2 day service. Wanted to be close to work. Felt right at home. Warm friendly service received. Dinner was great. Service was very good as well. Would definitely come again and recommend to others.
Stayed 1 night in Nov 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Appartment Hotel
Very spacious with living area and kitchen. Area is the main financial district and and was not so good at night as few people around. Main shopping street only a few hundred metres away. Great location for CTICC but quite a long walk from the V and A Waterfront
Stayed 1 night in Nov 2017

8/10 Good

greg, wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location is perfect being a 15-20 minute walk to the V & A waterfront as well as a 2-3 minute walk to Long Street. Staff was friendly & fast, check in & check were fast. Room was very spacious & comfortable. Only negatives were breakfast was a bit blah & the wifi is capped at 1.5 gigs per day which you can mysteriously use up in about 40 minutes without doing any downloads or watching any YouTube type stuff.
Bathroom
Kitchen
View from balcony
Entrance
Stayed 8 nights in Oct 2017