Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Surrey UK

Nice hotel located next golf course and vineyards.

Posted Mar 29, 2016
Very good service and they gave us a 7.00 pm late check out at no extra cost.
4 out of 5
by geoffrey from london

home from home

Posted Mar 17, 2016 on Hotels
third year running have stayed here as excellent service throughout. Lovely hotel , great location.Will return next year. Only downside is the swimming pool which was dirty, the cleaning apparatus doesn't reach the extremes as hose is too short!
4 out of 5
by geoffrey from london

three years in a row..

Posted Mar 10, 2016 on Hotels
a return visit to this very relaxing hotel
5 out of 5
by A verified traveler

Very convenient for the garden route

Posted Mar 4, 2016
Pros: Excellent
Location: Hellderberg reserve Vergerlegan Resident owls in the garden
In our experience none of the staff could have been more helpful. From helping to retrieve my binoculars left in Hoedsprit Avis car and getting them returned to Erinvale to the garden boys helping to change a flat tyre.
3 out of 5
by A verified traveler from UK

Nice semi-rural hotel.

Posted Nov 25, 2015
Pros: Situation
Cons: Much better choice of DSTv channels
Location: Easy access to central Somerset West and a number of significant wine estates and nature reserve. Golf course an attraction for many.
A fine hotel in old 18th century buildings situated in beautiful surroundings at the foot of the Helderberg.
5 out of 5
by Paul from Bramhall

Relaxing Stay

Posted Nov 23, 2015 on Hotels
Relaxing stay next to the golf course. Spellings pub is a must visit. Great food at great prices.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 28, 2015 on Hotels
5 out of 5
by A verified traveler

Luxurious Hotel

Posted Oct 18, 2015
Oasis of luxury, comfort and excellence. Decor and gardens beautiful and immaculate. Breakfast buffet, picture perfect and delicious.
4 out of 5
by A verified traveler

Posted Sep 23, 2015 on Hotels
Excellent estate accommodation though the staff service was tardy. Staff entered the room uninvited, towel warmer didn't work, tea and coffee were not replenished and a functioning air conditioning remote control was not provided. Otherwise the amenities, cleanliness, food and upkeep of the estate was excellent.
3 out of 5
by A verified traveler

Brilliant setting and has potential, poor service

Posted Sep 2, 2015 on Hotels
Great buildings and superb setting. A pity that the staff seemed pretty disinterested and at times did not even bother to look up from their computers when waiting at reception to pay - someone next to them had to finish their phone call to attend to me. Also ate breakfast in the pub, after the normal restaurant had been used for a function the night before. No music in the background in the pub setting and everyone clueless about where the food was and no one to guide them. Lost of room for improvement with regards to the guest interaction. Rooms were spotless and well maintained but old furnishings now.