Ratings based on 52 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by geoffrey

another successful vacation

Posted Mar 16, 2017 on Hotels
such friendly staff who really make you feel comfortable--attentiveness of management- and relaxing location--refurbishment to date looks good---getting pricey!
3 out of 5
by Roger

Great product that needs service to match

Posted Mar 6, 2017 on Hotels
Great facility, area, setting, maintenance and mesmerizing. In short staff are not engaging enough in hotel guests, no warm welcome, no attention to detail and no fond farewell. Room was not cleaned properly for arrival and second day. Breakfast has no structure, host or even management presence to guide and welcome guests to breakfasts. Friendliest person on estate was the lady that sweeps and cleans the public areas and parking lot(probably outsourced) She even asked how our stay was and wished us safe travels. Not even reception staff on arrival or departure had this basic hospitality interaction with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, UK

Nice hotel in good location.

Posted Mar 5, 2017
Good breakfast but we're surprised with same menu in all dinning areas.
2 out of 5
by A verified traveler

Posted Feb 19, 2017 on Hotels
No atmosphere or excitement . Two small dirty pools with hardly any chairs or other facilities and no service.Tv had very limited channels.Staff not very friendly.Will not return.
5 out of 5
by A verified traveler

Posted Jan 27, 2017 on Hotels
Wonderful
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb Atmosphere and Friendliness

Posted Nov 9, 2016
Pros: Very comfortable room, location, views, the staff friendliness, the breakfast
Cons: Room towel heaters are Super Hot. Need to be careful putting them on
Location: It's located in the middle of beautiful Golf Estate and very close to few famous wineries
4 out of 5
by A verified traveler

Posted Sep 24, 2016 on Hotels
Very friendly and helpfull staff
4 out of 5
by Chandru from Johannesburg

Posted Aug 29, 2016 on Hotels
Dated rooms. Needs an upgrade.
4 out of 5
Recommended
for Everyone
by A verified traveler from Surrey UK

Nice hotel located next golf course and vineyards.

Posted Mar 29, 2016
Very good service and they gave us a 7.00 pm late check out at no extra cost.
4 out of 5
by geoffrey from london

home from home

Posted Mar 17, 2016 on Hotels
third year running have stayed here as excellent service throughout. Lovely hotel , great location.Will return next year. Only downside is the swimming pool which was dirty, the cleaning apparatus doesn't reach the extremes as hose is too short!