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Overview of Hyatt Regency Cape Town

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Featured Image
Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
View from Room
55-inch flat-screen TV with cable channels, TV
View from Room

Hyatt Regency Cape Town

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationLong Street4 min walk
    Popular LocationSouth Africa Library9 min walk
    Popular LocationAfrica Centre11 min walk
    AirportCape Town (CPT-Cape Town Intl.)19 min drive

Choose dates to view prices

  • Club Room, 2 Twin Beds

    Room amenities

    • 441 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds
  • Room, 1 King Bed

    Room amenities

    • 409 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Twin Beds

    Room amenities

    • 391 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds
  • Room, 2 Twin Beds, Mountain View

    Room amenities

    • 409 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, Mountain View
  • Executive Suite, 2 Bedrooms

    Room amenities

    • 1292 sq ft
    • Mountain view
    • Sleeps 4
    • 2 King Beds
    More detailsExecutive Suite, 2 Bedrooms
  • Club Room, 1 King Bed

    Room amenities

    • 441 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Room, 1 King Bed, Mountain View

    Room amenities

    • 409 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Mountain View
  • Regency, Suite

    Room amenities

    • 747 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsRegency, Suite

About this area

Cape Town

Located in Cape Town's Bo'Kaap neighborhood, Hyatt Regency Cape Town is in the city center and near the airport. Long Street and Kloof Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lions Head and Table Mountain. Traveling with kids? Make time for Two Oceans Aquarium, or check out an event or a game at Cape Town Stadium. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.
Popular Location

What's nearby

  • Long Street - 4 min walk
  • South Africa Library - 9 min walk
  • Africa Centre - 11 min walk
  • South African Museum and Planetarium - 12 min walk
  • Cape Town City Hall - 12 min walk

Getting around

  • Observatory Station - 7 min drive
  • Cape Town Station - 14 min walk
  • AirportCape Town Intl. Airport (CPT) - 19 min drive

Restaurants

  • 126 Cape Kitchen & Cafe — 1 min walk
  • Signal Hill Terrace — 1 min walk
  • Biesmiellah — 3 min walk
  • Africa Café — 3 min walk
  • Chefs Warehouse — 4 min walk
View in a map

About this property

Hyatt Regency Cape Town

Family-friendly Cape Town hotel in Bo'Kaap, walk to Long Street
Timezone: Africa/Johannesburg With a stay at Hilton Cape Town City Centre, you'll be centrally located in Cape Town, just a 2-minute walk from Long Street and 10 minutes by foot from Kloof Street. This 5-star hotel is 3.3 mi (5.3 km) from Table Mountain and 0.8 mi (1.4 km) from Cape Town International Convention Centre. Make yourself at home in one of the 136 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and DVD players are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle. Enjoy Halal dishes at 126 Cape Kitchen & Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hyatt Regency Cape Town offers 136 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (ZAR 1 per day)

Parking and transportation

  • Secured covered self parking on site (ZAR 220 per night)
  • Limited onsite parking
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 3 km
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 245.00 for adults and ZAR 125.00 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (280 square feet of space)

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property - November 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 27 2020 to November 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 450 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 245.00 for adults and ZAR 125.00 for children (approximately)
  • Fee for wired Internet in public areas: ZAR 1 per day (rates may vary)
  • Airport shuttle fee: ZAR 519 per room (one way)
  • Airport shuttle fee per child: ZAR 0.00
  • Covered self parking fee: ZAR 220 per night
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Cape Town City Centre
Hilton Hotel Cape Town City Centre
Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Hotel
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Cape Town and receive a full refund?
Yes, Hyatt Regency Cape Town offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Cape Town cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Regency Cape Town?
As of Jan 24, 2021, prices found for a 1-night stay for 2 adults at Hyatt Regency Cape Town on Jan 25, 2021 start from $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hyatt Regency Cape Town have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.
Is Hyatt Regency Cape Town pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hyatt Regency Cape Town?
Self parking is available for ZAR 220 per night. Limited spots are available.
What time is check-in at Hyatt Regency Cape Town?
Check-in is from 3 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Hyatt Regency Cape Town?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Hyatt Regency Cape Town provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 519 per room, one way, applies.
Where is Hyatt Regency Cape Town located?
This family-friendly Cape Town hotel is located near the airport, within a 5-minute walk of Bo Kaap Museum and Long Street. Kloof Street and Cape Town International Convention Centre are also within 1 mi (2 km). Cape Town Station is 14 minutes by foot.
4.3
Excellent
Rating 5 - Excellent. 214 out of 407 reviews
5 - Excellent 53%
Rating 4 - Good. 145 out of 407 reviews
4 - Good 36%
Rating 3 - Okay. 29 out of 407 reviews
3 - Okay 7%
Rating 2 - Poor. 12 out of 407 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 407 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very supportive and kind. Also, the hotel is located close to the downtown
Stayed 2 nights in Mar 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Cons: No true king bed- they combine two beds and call it king; it’s uncomfortable to sleep in the middle as you feel the lining The pool area is open to smokers so if you have children or don’t like the smell of smoke; it’s hard to enjoy the poolside because everyone around is smoking Restaurant food doesn’t have many vegetarian options. Pros: Waterfront shuttles every hour Clean Staff is nice
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The halal breakfast buffet was amazing! Would definitely recommend - especially for the Muslim travellers. Prayer rooms are provided at the lounge level. Stayed at the spacious king suite - place was perfect! Staff were friendly and helpful :)
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Location was excellent as well as the staff. Rooms were clean and comfortable.
Stayed 3 nights in Jan 2020

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