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Reviews of La Splendida Hotel by NEWMARK

3 out of 5
La Splendida Hotel by NEWMARK
121 Beach Road - Mouille Point, Cape Town, Western Cape

Reviews

8.2

Very Good

Rating 10 - Excellent. 94 out of 256 reviews" "
Rating 8 - Good. 116 out of 256 reviews" "
Rating 6 - Okay. 27 out of 256 reviews" "
Rating 4 - Poor. 15 out of 256 reviews" "
Rating 2 - Terrible. 4 out of 256 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eugene

Traveled with partner
Liked: Cleanliness, staff & service
We totally enjoyed our stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Blake

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, ocean views right out front. Was my favorite stay while in town. Restaurant on site was great with incredible staff who are very attentive. Hotel Staff was also very kind, and accommodating. Will be coming back again!
Stayed 2 nights in Dec 2023
Response from Millias Chifundo on Feb 23, 2024
Dear Valued Guest Blake,Thank you for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us.We're delighted that you enjoyed our great location with ocean views and that our restaurant exceeded your expectations. Providing exceptional service is our top priority, and we're glad that our staff was attentive and accommodating throughout your visit.Your kind words mean the world to us, and we're honored that you consider us your favorite stay in town. We can't wait to welcome you back for another memorable experience in the near future!Warm regards,Millias ChifundoThe General ManagerLa Splendida Hotel

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service
Lovely location with beautiful views. Friendly and helpful staff and a great and convenient restaurant and bar on the property. Parts of the property are a little dated and in need of some general repairs and maintenance. Guest lift out of service for maintenance for the full 3 days of our stay.
Stayed 2 nights in Dec 2023

8/10 Good

Mnr

Stayed 1 night in Nov 2023

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Millias Chifundo on Nov 9, 2023
Thank you Jenifer,We really appreciate you taking time to review our property.Regards,

8/10 Good

Daniel, Riverdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent rooms and nice staff. Really helpful & friendly.
Stayed 1 night in Sep 2023
Response from Millias Chifundo on Oct 3, 2023
Thank you Daniel,We really appreciate your time taken to review our establishment.Looking forward to seeing you again in the future.Regards,La Splendida Hotel Hotel Management

8/10 Good

Nurit

Stayed 1 night in Jul 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

8/10 Good

Robert, Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel of average quality. No frills. If you want a quiet room, I suggest you don't choose the ocean view. Our room was over the restaurant with a busy street in front. It was quite noisy. A few things didn't work very well. For instance part of the dead bolt was broken and couldn't be used from the inside of the room. The bright spot was the staff: friendly and helpful.
Stayed 3 nights in Mar 2023

8/10 Good

Renicia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was superb. We enjoyed walking along the beachfront.
Stayed 6 nights in Mar 2023

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Mar 2023

4/10 Poor

Orhan Selcuk

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures give a false idea, rooms are very dated with sticky floors and 40 year old painted cheaply furniture…not good value at all for the price

10/10 Excellent

Madison

Stayed 3 nights in Jan 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 1 night in Jan 2023
Response from Gm on Jan 31, 2023
Thank you Patrick,we value your feedback,Regards,

8/10 Good

Viclentino, Daytona Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, all attractions are not more than 25min drive. Beautiful sight view shores. The rooms are clean and staff are very welcoming.
Stayed 4 nights in Nov 2022
Response from Gm at La Splendida Hotel on Jan 18, 2023
Thank you so much for taking time to review our property and stay with us.We really appreciate this,Looking forward to seeing you back at La Splendida Hotel.Regards,

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great CT marathon stay
It was a great spot for the Cape Town Marathon. Just a 1,3km walk to the start and closer to the finish.
Stayed 1 night in Oct 2022
Response from Chris on Oct 26, 2022
Good day FrancescaWe are very glad you enjoyed your stay with us and hope to welcome you back very soonKind regards, Chris RaathHotel GM

10/10 Excellent

kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Stay -
Stayed 2 nights in Sep 2022
Response from Chris on Sep 23, 2022
Thank you Kevin. We appreciate the feedback and we are glad you enjoyed your stay.Kind regards,Chris RaathHotel GM

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here twice at the beginning and end of our stay. Our first room overlooking the seafront we preferred ! Loved being able to have a cuppacino downstairs at Sotano . The staff were very helpful especially when we needed a ride and Uber wasn’t available for 45 minutes!! Used Unicab instead!
Stayed 3 nights in Jul 2022
Response from Chris on Aug 10, 2022
Hi Hilary, Thank you for staying with us and for your feedback. We really appreciate it and hope to welcome you back very soon. Kind regards, Chris Raath Hotel GM

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in a great location.
Great hotel in a great location, with very friendly and accommodating staff. Nothing was too much trouble. Great food and drinks as well as live music on a Sunday. A healthy mix of locals and tourists in the bar and restaurant makes for a great atmosphere. Highly recommended and I'll definitely be back.
Stayed 3 nights in Jun 2022
Response from Chris on Jul 31, 2022
Good day David, Thank you for choosing La Splendida and for your feedback. We hope to welcome you back very soon. Kind regards, Chris Raath Hotel GM

10/10 Excellent

David

Stayed 3 nights in May 2022
Response from Chris on May 24, 2022
Good day, Thank you kindly. Kind regards, Chris Raath Hotel GM

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest front desk
The service was great, we checked in late and they didn’t treat us any differently
Stayed 1 night in Nov 2021
Response from Chris on Mar 8, 2022
Good day. Thank you for review. we are glad you enjoy your stay :) Kind regards, Chris Raath Hotel GM

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. We struggled with Mosquitos which I suspect were coming from the park across the road and I found the in-room air conditioning to be old and inadequate. Staff at the front desk were extremely helpful and friendly and although the on-site parking was limited it was very secure and reasonable once you could get a bay.
Stayed 5 nights in Jan 2022
Response from Chris on Feb 8, 2022
Good day, Many thanks for your review and we hope top welcome you back very son! Kind regards, Chris Raath Hotel GM

8/10 Good

Gerhard

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great value bad odour!
It is a lovely venue, it is just unfortunate that there is a constant bad smell in the area, which makes it un pleasant come dinner lunch or breakfast times
Stayed 4 nights in Oct 2021

8/10 Good

l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and lovely view
The hotel is fairly basic, no-frills but pleasant enough. The manager very kindly allowed us to move to a room with a better view and it really was amazing, and made our stay super-special. We had breakfast at the hotel restaurant and it was nice - also lovely view. It's very convenient to all amenities in Cape Town. They dont give you a spare toilet roll and there are non available after hours which was annoying.
Stayed 2 nights in Jan 2021

8/10 Good

jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2020

6/10 Okay

Jolene

Stayed 2 nights in Dec 2020

10/10 Excellent

Nicky, New Zealand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by the hotel, the staff were absolutely amazing, made you feed at home all the time
Stayed 2 nights in Nov 2020
Response from Jacob Jeftha on Nov 24, 2020
Good Afternoon It was our utmost pleasure in welcoming you to our hotel and to make you feel at home. Please feel free to visit us again anytime soon when in Cape Town again. Regards The La Splendida Team and Management

8/10 Good

mary-lou

Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2020
Response from Jacob - General Manager on Oct 30, 2020
Good Afternoon Thank you for your review posted, we as the La Splendida Team appreciate your time and efforts taken in posting this Review. We are looking forward to more future stays with you. Kind regards The La Splendida Team

6/10 Okay

Ashley

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Jacob - General Manager on Oct 30, 2020
Good Afternoon Thank you for your review posted, we as the La Splendida Team appreciate your time and efforts taken in posting this Review. We are looking forward to more future stays with you. Kind regards The La Splendida Team

10/10 Excellent

Wouter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Jacob - General Manager on Sep 8, 2020
Good Evening Thank you for your review posted and it comes as highly appreciated during these testing times. I will most definitely discuss this review with my Staff and i hope that we will have the pleasure of seeing you in the near future again. Kind regards Jacob

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxation
It’s was awesome and nice view
Stayed 2 nights in Jun 2020
Response from Jacob - General Manager on Jul 4, 2020
Good Afternoon Thank you for your time and efforts taken in posting this review, This comes highly appreciated from Management and Staff alike. Yours truly The La Splendida team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very small hotel whose expedia photo is way out of date. Nice hotel we had a superior room which ment we had an upstairs so we had plenty of room we paid for parking. Which was more to do with our car was a rental. We also paid for a breakfast which was served from 7am The room was clean comfortable with a sitting area Tea, coffee and fridge in the room. The restaurant on the ground floor provided the breakfast ala carte not a buffet breakfast with a fair choice for the size of the place. We dined there on one occasion The staff told me they dont get tips that are charged to the room make of that what you will I would have no qualms about going back
Stayed 5 nights in Dec 2019
Response from Jacob on Dec 27, 2019
Good Morning Thank you for your review posted and i am glad to see and to hear that you have indeed thoroughly enjoyed your stay with us here at the La Splendida Hotel. The points mentioned in the content of the review we will definitely have a look at and we as a team would wish to thank you for the review posted once again. Please feel free to stay with us anytime again soon. Kind regards Jacob Jeftha General Manager

10/10 Excellent

Tim, Brighton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great attached restaurant/bar Cleaning staff hit & miss
Stayed 11 nights in Dec 2019
Response from Jacob on Dec 22, 2019
Good Morning Tim We are delighted to hear that you enjoyed your stay with us here at the La Splendida Hotel. Thank you once again for your review posted and please feel free to stay with us again if you are in Cape Town Kind regards The La Splendida Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It offered everything you need when you on holiday. Good food and bar. Lovely staff. Tour bus is just accross the road. You can even walk to the waterfront
Stayed 7 nights in Nov 2019
Response from Jacob on Dec 9, 2019
Good Morning Thank you for your positive review posted regarding the La Splendida Hotel and its Staff. We appreciate your time and efforts rendered in doing so. It was our utmost pleasure in hosting you and we are truly looking forward to hosting you again if you are in Cape Town. Please feel free to pop in anytime soon. Yours in hospitality Jacob Jeftha General Manager

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019
Response from Jacob on Nov 25, 2019
Dear Guest Thank you for your Guest review received. We truly appreciate your time and efforts taken in posting this review. Kind regards Jacob Jeftha General Manager

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Getaway
We had a great stay at the hotel. Services was great. We had a minor issue in the room which was attended to promptly and resolved to our satisfaction. Staff very friendly and accomodating. The view was great and we were upgraded to a Sea View room.
Stayed 2 nights in Oct 2019
Response from Jacob on Oct 27, 2019
Good Afternoon Henry Thank you for the great review. It was our utmost pleasure in hosting you whiles staying in Cape Town at the La Splendida Hotel. From management and Staff we appreciate your time and efforts given in posting this review. Hope to see you soon in Cape Town again Jacob Jeftha General Manager

8/10 Good

Imari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Jacob on Oct 14, 2019
Good Afternoon Ms De Waal Thank you for your great review and Scoring. As a Team we do appreciate your time and effort taken in posting this review. We are looking forward to seeing you again in the near future. Jacob Jeftha General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Jacob on Oct 2, 2019
Good Afternoon Thank you for your review posted, We as Management and Staff appreciate your time and efforts taken in posting this review. Kind regards Jacob Jeftha General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Jacob Jeftha on Sep 4, 2019
Thank you for your Rating Review We appreciate your time rendered in reviewing our Property. Kind regards The La Splendida Staff

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Your Holiday our Destination on Jul 17, 2019
La Splendida Hotel, a Home away from Home with Breathtaking views........ A place made........... just for Holiday makers and and Business travels alike.

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay - my only negative is that we were on the 1st floor, which was incredibly noisy due to the restaurant below!
Stayed 3 nights in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Chill out
Nice relaxing place on the beach, good food too
Stayed 1 night in Jan 2019

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, more lighting in bathroom would be better.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

8/10 Good

Christoff, Fort Lauderdale, Florida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location and downstairs restuarant bar
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly service, great place to stay!! I’ll go back!!
Stayed 1 night in Dec 2018

4/10 Poor

Mohamed Wael

Liked: Cleanliness, staff & service
disappointed at check in
At check-in we were checked in in a room lower that what was booked for, at reception they didn't mention any thing until I went down and complained, they offerrd a free brakefast for one day and next day I was moved to the suite I booked, Was disappointed by the sweet, 2 story room with a steep stairs, almost never went upstairs, on the suite I have a side view to the ocean however I selected this hotel because of its location and the view shown on the web site photos. second day the list was off the whole day, had to use the stairs to go up and down 3 floras. if some one is to book on this hotels he must select sea view rooms not suite it is better and less expensive. however it is very well located on the beach road close to very nice restaurants.
Stayed 3 nights in Dec 2018