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Reviews of Nova Constantia Boutique Residence

5 out of 5
Nova Constantia Boutique Residence
Cnr of Welbeloond Rd and Muscat Lane S, Constantia, Cape Town, Western Cape

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 79 reviews" "
Rating 8 - Good. 10 out of 79 reviews" "
Rating 6 - Okay. 2 out of 79 reviews" "
Rating 4 - Poor. 0 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 1 night in Feb 2024

10/10 Excellent

Marco, Palatine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Nova Constantia were awesome. Coco was very welcoming, warm and funny. The ladies preparing and serving breakfast were incredible. The house - calling it a hotel does it a disservice - is beautiful. The rooms warm and inviting, and it really felt like being at a home away from home.
Stayed 4 nights in Oct 2023
Response from Lee on Nov 2, 2023
Hi Marco. Thank you for your review of your stay with us. We certainly strive to exceed expectations as a team. We look forward to your return. Regards, Lee and the team

10/10 Excellent

PETER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home
Stayed 4 nights in Oct 2023
Response from Lee on Nov 2, 2023
Hi Peter. Thank you for your review of the property and your experience with us. We truly work towards creating exactly what you experienced, a home from home. We certainly look forward to you returning home in 2024. Regards, Lee and the team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived late and left ezrly morning but was very impressed!
Stayed 1 night in May 2023

10/10 Excellent

I

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

G H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Top Quality
Always a great experience at Nova. My parents always stay here and they look after them with great care. Looking forward to the next time
Stayed 2 nights in Dec 2020
Response from Lee Dicks on Feb 14, 2021
Hi there. Thank you very much for your wonderful feedback & we always strive to have every guest have their expectations exceeded. Regards, Lee Dicks - MD

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Nova Constantia is a fantastic property in terms of location, service,value and quality of the property. You gotta stay here !
Stayed 2 nights in Nov 2019
Response from Lee on Dec 4, 2019
Hi John. Thank you very much for reviewing your experience of our property. We certainly strive to exceed the every expectation of your stay with us as our guest. We certainly look forward to hosting you again. Regards, Lee Dicks - General Manager & Head Concierge

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star and ducks in a row.
Great place in wonderful and quiet area. Superb service paired with high comfort. Absolutely recommended. Great wineries with excellent restaurants near by. Several beaches close by. Ideal for trips to Simons Town and Cape point. Kirstenbosch is super close. Tokai park is great for mountain biking or hiking. Good chance to see Baboons.
Stayed 3 nights in Oct 2019
Response from Lee on Dec 4, 2019
Hi Marco. It was truly our pleasure to host you at the hotel and are thrilled that you got to experience just some of what Constantia/Cape Town has to offer. The hotel is truly within reach of all of the best of what this city has to offer, even to the most seasoned of travelers. We certainly strive to exceed the every expectation of your stay with us as our guest which I trust we did. We certainly look forward to hosting you again. Regards, Lee Dicks - GM & Head Concierge

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019
Response from Lee Dicks on Oct 31, 2019
Thank you for your rating of our property & we trust you had your expectations exceeded. Regards, Lee Dicks - GM & Head Concierge

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Lee Dicks on Oct 14, 2019
Dear guest/s. Thank you for your review & we trust we exceeded your expectations throughout your stay with us. Regards, Lee Dicks - GM & Head Concierge

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing!!!! So attentive. Place is stunning.
Stayed 4 nights in Apr 2019
Response from Lee on May 1, 2019
Hi there. Thank you for your wonderful feedback & we are glad you had your expectations exceeded along with experiencing a little of what we are all about. We certainly love what we do & we do it with love. Regards, Lee Dicks - GM & my team

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Lee Dicks on Oct 30, 2018
Thank you very much for reviewing your experience of our property. We certainly strive to exceed the every expectation of your stay with us as our guest especially as you did with our staff & our luxurious accommodation. We would certainly love to create further life experiences for you. Regards, Lee Dicks - GM (& my team).

10/10 Excellent

Fazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great CT stay!
Service was outstanding- will definitely visit again.
Stayed 2 nights in Oct 2018
Response from Lee Dicks on Oct 17, 2018
Thank you very much for reviewing your experience of our property. We certainly strive to exceed the every expectation of your stay with us as our guest especially as you did with our staff & our luxurious accommodation. We would certainly love to create further life experiences for you.We are glad Cape Town showed you some of the best she has to offer. Regards, Lee Dicks - GM (& my team).

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awesome stay!
Outstanding! We loved this place. Service was an A++ Breakfast was great. Room was amazing. We will be back again next year to visit this conveniently located gem of Constantia
Stayed 5 nights in Sep 2018
Response from Lee Dicks on Oct 2, 2018
Hi Martin. Thank you very much for reviewing your experience of our property. Gems are hard to find but you chanced upon one here in the heart of Constantia, Cape Town. We strive to meet & exceed the expectation of every guest who stays with us & will continue to do just that. Your morning cappuccinos will be delivered to your suites/villa upon your next visit with us. Regards, Lee Dicks - GM (and my team)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018
Response from Lee Dicks on Sep 14, 2018
Thank you very much for reviewing your experience of our property. We certainly strive to exceed the every expectation of your stay with us as our guest. We certainly look forward to hosting you again this coming weekend. Regards, Lee Dicks - GM (& my team)

10/10 Excellent

prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Nova Constantia felt like home. Absolutely perfect place to stay, very clean and hygienic. Special mention to Lee and Rob for their service as they went out of their way to make sure we were comfortable. Kids had a smashing time as Nova was child friendly. Location is away from the city, in a very quiet and safe area surrounded by stunning moutain views. 5 stars in every aspect.
Stayed 6 nights in Jul 2018
Response from Lee Dicks on Aug 3, 2018
Hi Prakash & Family. Thank you very much for reviewing your experience of our property. We certainly strive to exceed the every expectation of your stay with us as our guests. I certainly look forward to linking up in London to continue the friendship. We would certainly love to host you again. Regards, Lee Dicks - GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay here. Everyone was very nice and helpful. We would definitely go back.
Stayed 3 nights in Jul 2018
Response from Lee Dicks on Jul 24, 2018
Thank you very much for reviewing your experience of our property. We certainly strive to exceed the every expectation of your stay with us as our guest. We would certainly love to host you again, especially under better circumstances. Regards, Lee Dicks - GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Lee Dicks on Jun 12, 2018
Thank you for the feedback/review. Regards, Lee Dicks - GM

10/10 Excellent

Tolken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly one of my best stays ever
Truly one of my best stays ever. The staff and management are very friendly and helpful. The room was gorgeous, the huge bed super comfortable, and the double shower heads is a bonus for couples, huge comfortable bed, free-standing bath, private little patio. Delicious breakfasts!
Stayed 3 nights in Jun 2018
Response from Lee Dicks on Jun 10, 2018
Hi Niki. Thank you for your review of the property and experience. We always strive to exceed expectations and create life experiences. We look forward to hosting you again in the near future along with your family. Regards, Lee Dicks - GM

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and service
We spent the last night of our holiday in South Africa at the Nova Constantia and it was the highlight of our trip. From the moment Lee greeted us and offered us welcome drinks to the moment we left we had a fabulous time. The hotel is a gem in a wonderful peaceful location in the heart of the Constantia wine area. The gardens and pool are lovely and the rooms very smart with one of the most comfortable beds I have slept in. But the best thing was the service. Lee’s recommendations for meals and activities were spot on - dinner at Buitenverwachting (Ceasar salad starter!), fantastic eggs royale for breakfast, a wonderful hike around Silvermine Dam and lunch at Constantia Glen. There were delays to the Uber service collecting us from dinner so Lee came and collected us himself. As our room wasn’t needed immediately he also allowed us use of it until our 5pm departure to the airport. I have travelled extensively and stayed at many hotels but never have I experienced such wonderful service. When we return to South Africa I shall make sure to book a longer stay at Nova Constantia Residence.
Stayed 1 night in Nov 2017
Response from 0217948746 on Nov 23, 2017
Hi Nikolaas & Chantal. Thank you very much for reviewing your experience of our property. We certainly strive to exceed the every expectation of your stay with us as our guest. We would certainly love to host you again. Regards, Lee Dicks - GM

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay.
Professional and friendly staff. Peaceful and really beautiful property. Enjoyed two nights at Nova Constantia and would certainly stay here agin.
Response from General Manager on Jan 13, 2017
Thank you for your feedback & we always strive to exceed expectations. Regards, Lee Dicks - GM here at Nova Constantia Boutique Residence

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Great stay here shame it was only for 1 night. From the moment we arrived we enjoyed it- the place was clean, well decorated and inviting when we arrived. We were greeted by Lee who offered us a welcome drink when we arrived (which was a lovely touch) as we got checked in while sitting in the beautiful garden. Our luggage was taken straight to the room. The room was nice and spacious with views of the pool. There were his and hers sinks and a walk in shower and bath which was lovely. The bed was also very comfy. They had a minibar, lovely toiletries, bathrobes, slippers, safe, desk, TV. The morning we left we got up after breakfast was finished and Lee and his team went above and beyond to provide us with something to eat on our journey. The place is lovely and the staff make it all the better. Cant wait for our next visit.

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent business stay
Very good property in a beautiful area, not far from the city.
Response from General Manager on Nov 8, 2016
Hi Jacques. It was certainly an absolute pleasure to host you in our little piece of paradise. The team will certainly enjoy exceeding your expectations further on your next visit to our property. Regards, Lee Dicks & the team

10/10 Excellent

Muhammad , Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nova beautiful
Just absolutely splendid. Great hospitality and friendly and engaging service with genuine smiley faces. Special thanks to Lee and Hannah.
Response from Lee on Nov 8, 2016
Hi Muhammad. It was certainly an absolute pleasure to host you in our little piece of paradise. The team will certainly enjoy exceeding your expectations further on your next visit to our property. Regards, Lee Dicks & the team

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Nov 8, 2016
Hi Bryan. It was certainly an absolute pleasure to host you in our little piece of paradise. The team will certainly enjoy exceeding your expectations further on your next visit to our property. Regards, Lee Dicks & the team

8/10 Good

Daniel, Johanesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet hotel in quiet neighborhood.

8/10 Good

Peter, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Location a bit out of the way, but Constantia is a lovely suburb. Breakfasts were excellent. Room was outstanding - large, well designed, great views!
Response from 0217948746 on Jun 11, 2016
Hi Peter, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM

10/10 Excellent

Christina, Fayetteville, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service!
Hannah and Georgina were simply fantastic! My experience of 5- or 4-star hotels is that the staff is generally snooty or condescending. I did not experience any of this "attitude" with the staff of Nova Constantia. I plan to return with friends and family!
Response from Lee on Apr 7, 2016
Hi there, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM

10/10 Excellent

Brian, Berkshire Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and private base close to Cape Town
Excellent room and service.Good base in Constantia for city and coast.Very private and quiet.Only 8 rooms.
Response from Lee on Apr 7, 2016
Hi Brian, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM

10/10 Excellent

Alan, Lake Tahoe, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegance in Constantia
This boutique residence was great. Hannah, resort manager was so accommodating, anything you want she would arrange. Arranged for taxis to take us to dinner and Bill the resort. The place is 5 star!!!!
Response from 0217948746 on Jun 11, 2016
Hi Alan, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM

10/10 Excellent

Vladlen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location in the heart of Constantia
It is not my first stay in this hotel and I can see the level is no less good than I visited it first time. Lovely and cozy place in the midst of Constantia,surrounded beautiful landscapes.
Response from Lee on Apr 7, 2016
Hi there, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM

10/10 Excellent

Uwe, Irvine, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodation in a tranquil setting
We stayed for 12 nights and enjoyed every aspect of our stay. Comfortable rooms with modern facilities, excellent breakfast selection (cooked to order), and free unlimited WiFi. Extremely helpful and courteous staff that strikes the perfect balance between being personable and giving space and privacy as desired by their guests. A special "Thank You" to Lee, the General Manager, who is very knowledgeable about the area and helped us out with event and tour bookings on several occasions.
Response from Lee on Apr 7, 2016
Hi Uwe, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM

10/10 Excellent

sarah, glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect retreat
We absolutely loved the Nova Constantia and would definitely go back. The rooms are huge and really well fitted out. The decor is luxurious in a tasteful, non-ostentatious way. The staff were excellent too - very friendly and helpful. We had to leave very early on the last morning and were told to just treat the place as home and help ourselves to breakfast as they didn't want us to leave hungry. There are lots of vineyards nearby and great views of the mountains from the rooms. The hotel is located a short drive out of Cape Town centre so is a quieter more relaxing place to chill out. I was at a conference nearby so didn't have much chance to explore the grounds but the pool area and cosy bar / lounge looked great. The whole place had a really relaxed vibe to it and is well worth a visit. Definitely recommended. We can't wait to go back. Thanks Edita and the team!
Response from Lee on Nov 8, 2016
Hi Sarah. It was certainly an absolute pleasure to host you in our little piece of paradise. The team will certainly enjoy exceeding your expectations further on your next visit to our property. Regards, Lee Dicks & the team

6/10 Okay

Verified traveler

Liked: Room comfort
Boutique hotel in Constantia
We had a comfortable stay at Nova Constantia for 5 nights. The best thing about the hotel is the size of the bedrooms - largest we have stayed in anywhere I think. The hotel is secure and there is a small swimming pool in a private secluded garden. The breakfast was not particularly great (many flies around, out of date yoghurt). The cooked breakfasts were adequate. Overall, service was reasonably good, although the main manager (Lee?) was very attentive. Well-placed for touring local vineyards and day trips to Cape Town, Stellenbosch and the coast and pretty good value for money.
Response from 0217948746 on Jun 11, 2016
Hi there, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Getaway!
From the minute I drove in I had superb service including my hired car being checked for a possible problem. Room was to die for. Spacious, luxurious finishes, even a Jacuzzi bathtub. Mountain views was the cherry on the top. I will definitely stay there again.
Response from 0217948746 on Jun 11, 2016
Hi there, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Great stay, super room, wonderful support from the managers in terms of booking restaurants et cetera ... we will definitely return.
Response from Lee on Nov 8, 2016
Hi there. It was certainly an absolute pleasure to host you in our little piece of paradise. The team will certainly enjoy exceeding your expectations further on your next visit to our property. Regards, Lee Dicks & the team

10/10 Excellent

Deepak, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in Cape Town's wine district
This is a wonderful hotel situated in Constantia. It is close to the oldest vineyards in South Africa and it is like living in mini Napa Valley but much greater value. Staff is very friendly and the rooms are fabulous. Check out the hotel web site.
Response from Lee on Nov 8, 2016
Hi Deepak. It was certainly an absolute pleasure to host you in our little piece of paradise. The team will certainly enjoy exceeding your expectations further on your next visit to our property. Regards, Lee Dicks & the team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Jan 13, 2017
Thank you for your feedback & we always strive to exceed expectations. Regards, Lee Dicks - GM here at Nova Constantia Boutique Residence

10/10 Excellent

Lixie, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectations
After the hotel I'd booked on Hotels.com was double booked, I was given the option to re-book at Nova Constantia at no extra charge to me. I certainly lucked out, as Nova Constantia, far exceeded any expectations I might have had. The moment I walked in the door , Edyta, the gracious host offered me a welcome drink, then showed me around the impressive property and even let me choose the room I wanted from the 3 that were still available. All are exquisitely decorated and extremely well appointed, not to mention huge! On my return later that evening, I found the fire had been lit in the fireplace in my room. Breakfast ,which was included , consisted of a sumptuous array of fresh fruits, yoghurts, juices, charcuterie, pastries etc as well as an ala carte menu! I opted for the eggs Benedict ... A perfect end to a perfect stay.
Response from 0217948746 on Jun 11, 2016
Hi Lixie, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM

8/10 Good

David, johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Positives: super comfortable bed,luxurious bath room,great breakfast. Negatives: no turndown service provided although mentioned on the booking website,some of the furniture in the suite looked worn and torn especially bed side lamps,limited tv channels with poor signal.

10/10 Excellent

mark, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless and stylish
I spent one night here whilst visiting CT for a wedding at a neighbouring wine farm. The hotel was a perfect choice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in a great location, but has the potential to be a lot better. Overall though we really enjoyed our stay ad yes we'd go back.
Response from General Manager on Nov 8, 2016
Hi there. It was certainly an absolute pleasure to host you in our little piece of paradise. The team will certainly enjoy exceeding your expectations further on your next visit to our property. Regards, Lee Dicks & the team

10/10 Excellent

David, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant surprise and stay
As a North American traveler, I am used to the standard 4-5 star hotels of the world, but I came across this place and thought I would give it a try. I have to say I was VERY pleased and look forward to ditching the standard hotels again in the future. Very comfortable beds, plenty of room, internet is very fast and free ( important) and the staff are extremely accommodating and courteous
Response from Lee on Nov 8, 2016
Hi David. It was certainly an absolute pleasure to host you in our little piece of paradise. The team will certainly enjoy exceeding your expectations further on your next visit to our property. Regards, Lee Dicks & the team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julian, Dorking, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel recommended
Excellent hotel and very hospitable and helpful hosts. Excellent breakfasts. We were very happy with our stay and would recommend the hotel. However, a car is really a necessity if you stay here so you can get around the local area, visit Cape Town and all the local tourist attractions.

10/10 Excellent

Alice, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to relax and unwind. 5 stars.
A beautiful guest house in a lovely quiet area.We stayed here for the first three nights of our honeymoon and it was a perfect place to relax and find our feet in South Africa. Lee was fantastic, helping us organise trips and advising us on the local area. And the breakfasts are fantastic! We also highly recommend the local restaurant and pub "Peddlars on the bend" fantastic food! We would loved to have stayed longer, and hope to go back again soon!

8/10 Good

RJW2012, Buckinghamshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed, stunning location, easy to Cape Town
Very relaxed guest house in a stunning part of Cape Town suburbia. The nearby Winelands are simply stunning - very romantic! Wonderful access to coastal towns and 20 minute drive into Cape Town and its V&A Waterfront. Perfect for those not wishing to stay in the thick of cape town. Feels very safe and peaceful here. Some upkeep to the building required to make it a 5 star however this upkeep was already underway during our stay - unfortunate for us but good for you : ).

10/10 Excellent

Helen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Relaxing
I had a lovely and relaxing time and was very well looked after. Pool and grounds were beautiful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
My husband and I originally booked this hotel for one night as we were heading to Durban for business the next day. However a week later we were delighted to return (after cancelling our alternative accommodation) and wish we had never left. I truly could not find a single fault with this hotel. All staff were extremely professional and welcoming. I have worked within the leisure industry in five star establishments, and speaking from experience Lee (the GM) is an asset to the hotel. He will go that extra mile to ensure you have a perfect stay. We could not have been made to feel more welcome. Edita, the owner of the hotel is delightful. She has really taken on board all of the little details that usually let a hotel down and eradicated every little niggle we often experience when travelling. Some of the key examples of this are as follows: 1) You are given complete privacy. House keeping is non-invasive and allow you to sleep in undisturbed. 2) The hotel itself is spotless throughout. 3) Breakfast is available when you wake instead of being cleared away by a set time. Food is cooked fresh with a wide range to choose from. You are give 100% fresh juice in large glasses, unlike Europe where you collect from concentrate juice in a shot glass. 4) The bed is astonishing the MOST comfortable I have ever slept in. They were two custom made (extra long) single mattresses, joined together by a further king size, pillow top mattress in a large bed frame. If (like me) you have a partner twice your size this makes for a perfect nights sleep with even weight distribution. The hotel itself is very spacious and tranquil. The reception area is charming with a water feature being a focal point. The grounds were beautiful and had a nice area to relax in the sun or by the pool. As we arrived we were given a tour of the hotel and shown around the bar area and tv room with an honesty bar. We enjoyed a welcome drink in the garden, as Lee prepared our suite and took our luggage to the room. We were lucky enough to be upgraded to suite one on the upper floor. The suite itself was very spacious with stunning views of the mountain and gardens. The interiors of the room have been well thought out. There is a luxurious feel, from the carpets and curtains to the finishing touches like robes, towels and toiletries. The room had a sophisticated lighting system with dimming options to set any mood. There was a large kitchenette area with ample space for self-catering, a fully stocked mini bar and snacks, tea/coffee making facilities and a microwave. I particularly enjoyed the huge round bathtub, looking out over the stunning views, with the option to still watch tv and relax. There was a separate w/c and bidet room. The suite had an amazing walk in shower room with twin showers. Had we stayed in the warmer months we would have taken advantage of the Jacuzzi on the balcony. Since returning to the UK I have not stopped talking about this hotel and would highly recommend a stay to anyone thinking of flying out to Cape Town. I guarantee we will be returning to Nova Constantia on our future trips. Thank you Nova for making our stay heaven on earth.