Ratings based on 331 Verified Reviews

3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from Canada and Espana

Nice hotel (few minor issues)

Posted Aug 18, 2016
A bit noisy during the weekend because of proximity to Long Street. Nice and clean room. There is no view from the bedroom , but a nice view from last floor (gym and pool). The breakfast is great. Staff not very knowledgeable about the tourist attractions. For example, the staff did not know whether we could visit Robben Island even though it was fully booked online. (You can by the way. Just arrive earlier.) Overall a nice stay.
4 out of 5
by Choon Heong from Singapore

Comfortable stay

Posted Aug 10, 2016 on Hotels
Good location
4 out of 5
by John

This traveler left a rating score only Posted Jul 13, 2016 on Hotels
4 out of 5
by A verified traveler

All square boxes ticked!

Posted Jul 5, 2016 on Hotels
The hotel was very nice and great located! Friendly & helpful staff. Would have wanted a fridge in room though, an maybe time for some upgrades! Overall very good!
5 out of 5
by kevin from hemel hempstead

Posted Jun 28, 2016 on Hotels
hotel staff were great couldn't fault it, hotel was in a good location but suffers from beggars out side at night,
5 out of 5
by Asiphe

This traveler left a rating score only Posted Jun 14, 2016 on Hotels
5 out of 5
for Everyone
by A verified traveler from London

Great hotel in the city centre.

Posted Jun 5, 2016
Fantastic hotel in the city centre great value for money. Book here if you want a real Cape Town experience. I'll be coming back again.
1 out of 5
by Nivan from Johannesburg

Poor wifi

Posted Jun 1, 2016 on Hotels
Wifi was shockingly bad. Will not stay there again
4 out of 5
by Rajesh from Johannesburg

Posted May 26, 2016 on Hotels
Hotel was great except for a few minor, really irritating things...no soap in the bathroom, tv remote not working, no teabags. Requested front desk to keep medication in fridge, the next shift couldn't find it.
5 out of 5
by june from Benton, Arkansas U.S.A.

a Capetown, S. Africa visit.

Posted May 25, 2016 on Hotels
The employees are what made this hotel great. They were always friendly and willing to do anything they could to make sure my stay with them was everything it should be. The rooms are smallish especially the bathroom but I didn't mind. I was in Capetown to see the people and their culture.