Ratings based on 95 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable rates, located close to convention ctr

Posted Feb 3, 2017
Cons: It would be nice to have a free shuttle dedicated for guest transportation to V&A front etc.
Walking distance from the convention centre. The hotel staff was very friendly. We spent only nights there. The free shuttle is only helpful if available as it is the same shuttle that brings guests from the airport.
4 out of 5
Recommended
for Couples
by A verified traveler from UK

Good Location,modern hotel

Posted Jan 31, 2017
Pros: Comfortable room free shuttle Very quiet area-no traffic noise.
Cons: The restaurant area is not very comfortable.
Location: Close to Adderley street. 15 mins walk to Long Street and maybe 20 mins to Waterfront-once you have sussed the short cut!
Situated in the business district at the edge of what is described as "the waterfront" this hotel was good value for money compared to others nearer the V&A waterfront.The hotel offers a free shuttle for the use of guests to avoid the 20 minute walk to either the waterfront or other parts of the city. Rooms were clean and comfortable and wifi excellent. The food in the hotel restaurant was very good but the restaurant area itself was a soul-less continuation of the reception area. The hotel has a bar and terrace on the top floor, great for viewing Table Mountain, unless the wind prevents you from even stepping outside!
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Jan 22, 2017
The staff very helpful and fun. Disappointed that they do not provide conditioner nor lotion. Ran out of both on my safari. Otherwise very comfy and newly remodeled room with s great view. Free shuttle within 3k was a benefit otherwise Uber was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC Cananda

Wonderful hotel staff

Posted Jan 11, 2017
Pros: View of Table Mountain and the wonderful hotwl staff.
Excellent pick up service at airport by very polite and friendly hotel staff. All staff were welcoming and helpful. Breakfast buffet was large and included warm and cold options. Location is walking distance to Long Street shops and restaurants, inexpnsive cab fare to V&A Waterfront. Lovely views of Table Mountain from our guest room and rooftop bar on 11th floor. Extremely windy during our stay on 10th floor which caused furniture movement on outer patio above us during the night. Hop on hop off bus tours in the city are an excwllent way to see the city.
4 out of 5
Recommended
for Everyone
by A verified traveler from Johannesburg

Great city hotel

Posted Dec 28, 2016
Positives: Great location. Stunning views from Pool deck area. Fantastic staff. Great breakfast. Great WiFi. Big rooms. Modern anday aesthetically appealing. Negatives: Pool size small - more a splash Pool. Daily parking expensive. More suitable for business travellers due to its inner city location.
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Good location

Posted Dec 13, 2016
The check in experience at this hotel was excellent. Clear, concise, helpful and friendly. They even served a cold iced tea which was refreshing while we waited for our room key. Room cleanliness was okay and nothing special but the daily room service was somewhat of a letdown. During the week we routinely had to contact housekeeping as pillow cases weren't changed, rooms were left half cleaned and the soap wasn't topped up once. The biggest letdown at this hotel is the breakfast. Poor choices on offer and on one occasion a standoff with a very rude member of staff at the omelette counter. Having made my order and despite no one being around the female employee began to cook the omelettes. I waited patiently and when I noticed the omelettes were ready I was bluntly told by the member of staff they weren't for me. If there's one thing I cannot abide it is being lied to straight to my face. This almost left me in a rage as no one else had ordered anything at the time but for some reason this member of staff too it upon herself to give my food to someone else. I wouldn't mind but I had requested very politely the omelette order and waited with a smile on my face. The most positive aspect of this hotel was the rooftop bar Haralds with its breathtaking view and brilliant members of staff. Arnold the waiter was fantastic and really made us feel special. We were sad to leave on our last night as we said our goodbyes to him and his fantastic team.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice area

Posted Nov 26, 2016
It was very good only the cleaning of the room was disappointing they never changed my bedings my entire stay
Comment from Hotel Management
Nov 29, 2016 by Kind regards, Jim Schleich General Manager, Hotel Management
Dear Samuel We appreciate you taking the time to provide feedback regarding your recent stay with us. On behalf of our entire staff here at the Park Inn by Radisson Cape Town Foreshore we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and it is definitely not our standard which i will certainly address with our Housekeeping department. We do hope that we get an opportunity in the future for a return visit to deliver the service we pride ourselves in.
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Hotel close to conference centre

Posted Nov 19, 2016
Very nice hotel and staff. But avoid the top floor if you want to have a good sleep in the morning. Cleaning staff move chairs and tables at 6AM and it creates a massive noise in the top floor and it is impossible to sleep. Made several complaints and hotel staff are unable to do anything. This is a real shame as the hotel is otherwise good.
Comment from Hotel Management
Nov 21, 2016 by Kind regards, Jim Schleich General Manager, Hotel Management
Dear Subu Thank you for taking the time to write about your experience of our hotel following your recent stay. We appreciate the feedback and do apologize for the noise caused by the staff while moving the furniture. I have addressed this with the team in order for us to ensure we provide solutions on every guest request. I do hope that we get the chance to welcome you back should your travels bring you to Cape Town again.
3 out of 5
Recommended
for Everyone
by A verified traveler from USA

Decent for the price

Posted Nov 13, 2016
Hotel staff with some language barriers. Hotel restaurant lacking overall. Room was ok, requested twin beds and was given a room with two twin beds. Was not horrible but not impressive or amazing either... Charges extra to extend checkout to 2pm, booked shuttle to airport and was not told there was a few, which was 3x the local uber price.
Comment from Hotel Management
Nov 21, 2016 by Kind regards, Jim Schleich General Manager, Hotel Management
Dear J Thank you for taking the time to write about your experience of our hotel following your recent stay with us. We do take every bit of guest feedback seriously in order for us to fine tune our operations. I do apologize for the experience you had whilst utilizing our Restaurant and have shared your comments with the team in order for us to lift the bar once more in service. We are in the process of revamping the entire experience within the outlet and do hope that we get another chance to welcome you back should your travels bring you to Cape Town again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wales, UK

A nice city centre hotel

Posted Nov 11, 2016
Location: Handy for the waterfront, (app. 15 minute walk). After dark the walk back may be somewhat intimidating, so the answer is to take a taxi back.
A typical fairly comfortable hotel room. Excellent friendly and helpful staff The car parking is good value for money for a city centre. However to reach the car parking area on the 1st and 2nd floors was via an extremely steep ramp which some people may find very off-putting
Comment from Hotel Management
Nov 14, 2016 by Kind regards, Jim Schleich General Manager, Hotel Management
Dear Cliff Thank you for taking the time to write about your experience of our hotel following your recent stay with us. I am delighted to read that overall your experience was positive about all aspects of your stay and that the staff could be helpful to you during your stay. I will be sure to share your comments with the staff. I do hope that we get the chance to welcome you back should your travels bring you to Cape Town again