Our room was a king suite. The bed was great but there was no other furniture in the room. Our room was next to housekeeping And yet there was an issue with cleanliness and items that were left in the cupboard from the last person. The pool and desk staff were great
Comment from Hotel Management
Apr 9, 2015 by General Manager, Hotel Management
Please accept my sincere apologies for the inconvenience that was caused during your stay regarding your room.
GUEST feedback is imperative for us to ensure whether or not we are meeting and exceeding our GUESTS' expectations. We need to know when we have done right, but more importantly, when we have done wrong! Your feedback about what happened has therefore been truly valuable to us.
We hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best, and we look forward to hearing from you.