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Get an overview of this hotelFamily-friendly Cape Town hotel in Cape Town City Centre, near South African National Gallery


This family-friendly Cape Town hotel is located in the entertainment district, within a 15-minute walk of South African Museum and Planetarium, South African National Gallery, and Greenmarket Square. Castle of Good Hope and Cape Town International Convention Centre are also within 2 mi (3 km).

Hotel Features

A restaurant, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a coffee shop/café, and a rooftop terrace are onsite.

Room Amenities

All 201 rooms offer free WiFi, iPod docks, and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, premium bedding, and coffee makers.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. High-speed wireless Internet access is complimentary.

Event facilities include a conference center and conference space. This family-friendly hotel also offers an outdoor pool, a rooftop terrace, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available on request), a beach shuttle, and an area shuttle. Parking is available onsite for a surcharge.

Protea Hotel Fire & Ice Cape Town has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Number of floors - 5 
  • Bar/lounge 
  • Coffee/tea in lobby 
  • Coffee shop or café 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Casino shuttle (surcharge) 
  • Beach shuttle (surcharge) 
  • Designated smoking areas 
  • Total number of rooms - 201 
  • Rooftop terrace 
  • Luggage storage 
  • Area shuttle (surcharge) 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Multilingual staff 
  • Porter/bellhop 
  • Restaurant 
  • Self parking (surcharge) 
  • Number of meeting rooms - 5 
  • Free reception 
  • Train station pickup (surcharge) 
  • Pool sun loungers 
  • RV, bus, truck parking (surcharge) 
  • Free parking nearby 
  • Breakfast available (surcharge) 
  • Television in lobby 
  • Free newspapers in lobby 
  • Shopping center shuttle (surcharge) 
  • Free WiFi 
  • Tours/ticket assistance 
  • Spa treatment room(s) 
  • Poolside bar 
  • Year Built 2006 
  • Conference center 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), RV, bus, truck parking (surcharge), Free parking nearby

Room Amenities

  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Premium bedding 
  • Flat-panel TV 
  • Free WiFi 
  • iPod docking station 
  • Climate control 
  • Free newspaper 
  • In-room massage available 
  • Free cribs/infant beds 
  • In-room safe (laptop compatible) 
  • Blackout drapes/curtains 
  • Room service (24 hours) 

Where to Eat

A complimentary manager's reception is offered each day.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Scuba diving nearby 
  • Windsurfing nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Snorkeling nearby 
  • Sailing nearby 
  • Bicycle rentals on site 
  • Scooter/moped rentals on site 
  • Boat tours nearby 

Spa Services

  • Number of treatment rooms 7 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Manicures and pedicures 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 12 years old stay free when using existing bedding.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Parking height restrictions apply


You'll be asked to pay the following charges at the hotel:
  • A 1 percent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: ZAR 175 per person (approximately)
  • Airport shuttle fee: ZAR 330 per vehicle (roundtrip)
  • Self parking fee: ZAR 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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