Ratings based on 230 Verified Reviews

4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by Richard

Luxurious Hotel at the Cape Town Waterfront

Posted Jan 20, 2017 on Hotels
The Hotel is perfect. The rooms and staff are outstanding and Dash Restaurant is great. This is where you should stay while in Cape Town.
2 out of 5
by A verified traveler

Don't get what you pay for

Posted Jan 2, 2017
This hotel was extremely overpriced. We were shocked to see our room. The room had broken light fixtures and fused bulbs. The people at the front desk were not helpful. They had very little knowledge of the area. We had to call guest services for water. Breakfast was atrocious.
5 out of 5
Recommended
for Couples
by A verified traveler

great hotel great position

Posted Dec 2, 2016
Pros: Amazing dining !!!
Cons: nil
Location: in the middle of the watewrfront
first class modern hotel with everything you would expect, and more, from a small 5 star hotel
4 out of 5
by A verified traveler

Welcoming and helpful staff

Posted Nov 28, 2016 on Hotels
Well located in the waterfront area with views of Table Mountain from the rooms. Concierge staff was extremely welcoming and helpful. Included breakfast was excellent with a cold buffet and you could also order hot food from a menu without extra charge. The only negative was that the room was rather small, but the bed was very comfortable. Waterfront location made it easy to shop at the wonderful stores and the local artisans gallery. Also near the hop-on hop-off bus stop for tours of Cape Town.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2016 on Hotels
5 out of 5
by A verified traveler from Houston, Texas USA

Two nights at the Queen Victoria

Posted Sep 8, 2016 on Hotels
Very relaxing and convenient. Beautiful boutique atmosphere
3 out of 5
by Zahne from Potchefstroom

Overrated and Overpriced ... bad Mangement

Posted Aug 10, 2016 on Hotels
There is definitely a management problem This hotel is highly overrated and over priced. the food at dash wasn't consistent. from great food to terrible... (same dish ) Waiters good.... reception bad . room service not good at all. didn't send salt and pepper with when we ordered room service. second night the food was terrible. when they clean the rooms and "turn down " the rooms they remove water etc but then don't replace it. only one gown without a belt in our room ( think it was from previous guest. ) not at all impressed with this hotel like I say think there is a management problem. missing the finer details of a pleasant stay. V and A a better experience
5 out of 5
by Patricia from Basingstoke

Saved the best 'til last.

Posted Jul 25, 2016 on Hotels
2 nights of luxury to finish off a wonderful holiday. It's a lovely, small hotel with good staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 18, 2016 on Hotels