Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Wunderschöner Ausblick von der Terasse

Posted Aug 22, 2016
10 min laufen zur Waterfront, leckeres Frühstück und sehr freundliches Personal.
Comment from Hotel Management
Aug 29, 2016 by Debra Sivertsen , Hotel Management
Dear Anonymous, Thank you for taking the time to post a review online. We are happy that you enjoyed your stay with us. General Manager
3 out of 5
by A verified traveler from Calgary, Alberta, Canada

Very poor experience.

Posted Jul 31, 2016
1) Front desk staff was terrible (although other staff, especially the concierge, were excellent). At initial encounter, the front desk person didn't bother to tell us about the free shuttle or that we needed a new parking pass in addition to the ticket we were given on entry. Discovered the need for the new pass upon trying to leave. While held up at the exit, a second front desk person spoke very rudely first to the (polite) hotel parking attendant who was trying to help me, then to me personally (and I mean very rudely). 2) I booked a "standard guest room", which is listed as a "room with view". Since the hotel is on the ocean, my assumption was that room with view meant ocean view. Our "view" was of the front parking lot (and the room we were given -- 235 -- was for other reasons as well probably the worst room in the place). Unlike every other ocean side hotel at which I have booked on Expedia, this hotel does not indicate if your room is ocean view or not. We would certainly have paid for ocean view had this been clear. 3) The shower in our room leaked water, leaving your socks damp whenever you used the toilet. I note that another reviewer on another site noted the leaking shower issue too, which tells me that these folks are falling down on responses to issues. This is a 3 star masquerading (and pricing itself) as much more. Not for those with high expectations, and this experience has ensured I won't be booking with this chain again.
5 out of 5
by A verified traveler

Posted Jul 19, 2016
Amazing staff at this property, so helpful and accommodating
Comment from Hotel Management
Aug 29, 2016 by Debra Sivertsen , Hotel Management
Dear Anonymous, Thank you for taking the time to post a review online. We are happy that you enjoyed your stay with us. Best regards General Manager
5 out of 5
by J P from Mossel Bay

JP

Posted May 29, 2016 on Hotels
Outstanding!!!!
Comment from Hotel Management
Dear JP, Many thanks for your review. Wishing you all the best Regards Debra Sivertsen General Manager
5 out of 5
by Anton from Durban

Ten out of ten

Posted May 20, 2016 on Hotels
Always looking forward to staying here, one of the best hotels in Cape Town for sure.
Comment from Hotel Management
Dear Anton, Thank you very much for taking the time to deliver your comments. What a pleasure it is to receive such wonderful feedback! Best regards Debra Sivertsen General Manager
4 out of 5
by Felipe

Posted May 9, 2016 on Hotels
Comment from Hotel Management
Dear Felipe, Many thanks for your rating. Best Regards Debra Sivertsen General Manager
5 out of 5
by Bjørn Erik from Hamar

Fantastisk beliggenhet i Cape Town

Posted Apr 14, 2016 on Hotels
Radisson Blu Waterfront Cape Town er et hotell i særklasse. Beliggenheten må være en av de absolutt beste i Cape Town. Nydelig sjøutsikt med stadige syn av delfiner og pelssel rett fra basseng og spiseplasser ute. Betjeningen er utpreget servicevennlige og maten er i toppklasse. Vi besøkte Cape Town i 2014, da også på Radisson. Servicen er om mulig enda litt forbedret siden dengang. Kort vei til Waterfront med shoppingsentre og utgangspunkt for sightseeing busser som kjører rundt til alle de større og mindre severdigheter i Cape-distriktet. Bussene anbefales på det sterkeste. Du kan hoppe av og på som det passer deg, etter mønster fra andre storbyer.
Comment from Hotel Management
Dear Bjorn , Thank you for taking the time to deliver your comments and sharing your positive experience with us and other viewers. A further sincere thank you for lovely comments on our service ,location and staff. So delighted we exceeded your expectations. We look forward to welcoming you back. Best regards Debra Sivertsen General Manager
5 out of 5
by A verified traveler from Milano

Ottimo hotel al Waterfront

Posted Mar 29, 2016
Pros: Pulizia cortesia, comfort
Cons: Forse la piscina, per chi ne fa uso
Location: È a 10 minuti a piedi dal Waterfront, volendo c'è la navetta gratuita, ma la passeggiata, specia dopo cena, è gradevole.
A 10 minuti a piedi dal cuore del Waterfront, con servizio di navetta gratuito, l'hotel ha camere molto spaziose ed ottimo servizio.
Comment from Hotel Management
Jun 10, 2016 by Debra Sivertsen, Hotel Management
Dear Antonella, What a pleasure it is to receive such wonderful feedback! I am so happy to hear that you enjoyed your stay with us and look forward to welcoming you back. Best regards Debra Sivertsen General Manager
5 out of 5
by A verified traveler from Washington DC

Honeymoon

Posted Mar 27, 2016
Spent the last week of our honeymoon at this hotel (October 25 - 31, 2015). We decided to upgrade to a business class room, and it was worth it (Heidi the general manager worked with us to accommodate this request and she was nothing short of amazing)! The hotel staff was very attentive, food was of superior quality, and the spa was great. Since it was our honeymoon, the hotel greeted us with a complimentary bottle of champagne and chocolate covered strawberries in our room - it was a nice touch! The hotel itself is in a very safe location and has hourly shuttles to the V&A waterfront (which is also a 10 minute walk if you're good with directions). In the event we are fortunate enough to go back to Cape Town, we would definitely stay here again.
Comment from Hotel Management
Jun 10, 2016 by Debra Sivertsen , Hotel Management
Dear Eddie, Thank you for taking the time to write down your positive feedback after your recent stay with us at Radisson Blu Hotel Waterfront . I am delighted to hear that you enjoyed your time spent at the hotel so much and the welcoming service offered had met your expectations. Looking forward to your return in the near future. Best regards Debra Sivertsen General Manager
5 out of 5
by Dennis from København

Bedste beliggenhed i Cape Town

Posted Mar 5, 2016 on Hotels
Flot beliggenhed direkte til havet hvor hvalerne boltrer sig lige uden for hotellets terrasse
Comment from Hotel Management
Dear Dennis, Your feedback is greatly appreciated and I am glad that you were able to make use of all our facilities and enjoy our hotel. Best regards Debra Sivertsen General Manager