Deluxe Apartment, 2 Bedrooms | Mountain view

Reviews of The Rockwell Luxury Suites

4 out of 5
The Rockwell Luxury Suites
32 Prestwich Street, Green Point, Cape Town, Western Cape

Reviews

8.2

Very Good

Rating 10 - Excellent. 50 out of 128 reviews" "
Rating 8 - Good. 43 out of 128 reviews" "
Rating 6 - Okay. 31 out of 128 reviews" "
Rating 4 - Poor. 2 out of 128 reviews" "
Rating 2 - Terrible. 2 out of 128 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

David

Stayed 3 nights in Dec 2022

8/10 Good

John, North Vancouver

Traveled with group
Liked: Amenities
Good place to stay for a longer term rental. Excellent location with lots of food choices nearby. Property has some maintenance / cleanliness issues but if you aren't super picky you will be happy. Staff is very friendly and easy to work with.
Stayed 14 nights in Sep 2022

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2022

8/10 Good

ANDRE

Stayed 4 nights in Jul 2022

10/10 Excellent

Stanley

Stayed 3 nights in May 2022

8/10 Good

Lee

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great value in a central location - walking distance to De Waterkant bars and shops and easy access to central Cape Town and the Waterfront. Lack of staff at reception at various times.
Stayed 4 nights in May 2022

8/10 Good

Saul

Stayed 3 nights in Apr 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2022

2/10 Terrible

amanda

Stayed 3 nights in Mar 2022

8/10 Good

ebrahim aboobaker

Business traveler
Stayed 3 nights in Nov 2021

6/10 Okay

Celine

Stayed 12 nights in Feb 2020

6/10 Okay

Angelik, Orlando

Traveled with partner
Liked: Amenities
Overall the room is beautiful, the service was a little poor. One night only had one towel per room, and ordered room service one night and never got it. Ordered breakfast and they missed an item and half of our order.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a bit weird - we had a very pleasant stay, everything was clean and the staff were fantastic. The location of this hotel is great - walking distance to shops, excellent restaurants and bars. The views from our balcony over the city to the water were lovely. The room layout is rather obscure - with some windows facing into the hotel. The shower door in our penthouse couldn't fully open because the toilet was in the way so it made for interesting maneuvers to get in and out of the shower. Other than that we had a very pleasant stay here for one night before we flew out of CPT.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Amenities, property conditions & facilities
It has good location. Cleanliness could be improved. Theybdon't have a generator, so we were without power for a couple of hours one night.
Stayed 7 nights in Oct 2019

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient overnight stay
A well appointed suite in a convenient location (walking distance to the Waterfront). Adequate breakfast.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Comfortable but noisy!
The whole concept of the place is nice. Nice rooms nice layout etc. However, we stayed there over the weekend and the noise from the surrounding bars is just way to much! They actually need to change their windows and doors to provide better sound proof. We only had hot water on one of the three nights we stayed there.
Stayed 3 nights in Jul 2019

8/10 Good

Benjamin, Victorville, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family suite had a definite wow factor although a perfect score was not given due to a TV with low grade sound and an upstairs toilet that did not flush properly even when maintenance attempted to fix it multiple times.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for an apartment
We stayed at The rockwell for 5 nights. The area is waking distance to the V and A and there are several pubs and restaurants in the area. The underground parking was secure for our rented vehicle and overall the apartment was clean and spacious. We will definitely return to the Rockwell. Thank you to the staff for making our stay so welcome.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
A lovely hotel with great service. Table Top Mountain as a view from our room and plenty of restaurants nearby made it a very pleasant stay. Plenty of secure parking in basement.
Stayed 1 night in Apr 2019

8/10 Good

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great large apartments and balcony, great location
Apartments are large and just like the pics, the 1 bedrooms are on the 1st floor and 2 bedroom and above on higher floors, if you can get a corner facing high up on the correct side you have a stunning view of table mountain and also the harbour, facilities needs minor updates breakfast was ok, service was excellent and they try to make your stay very enjoyable, the manager Colin was very helpful too
Stayed 5 nights in Apr 2019

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penthouse for a chic family
This was a Penthouse. A glorious penthouse. Two stories with a staircase with 25 foot ceilings and views of the city. Amazing for a large family to stay in absolute luxury. Full kitchen
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The Rockwell 2-bedroom apartment we stayed in had all the facilities which we wanted - two bedrooms, two bathrooms with a bath and a shower, plus good kitchen facilities for self-catering - oven, hob, microwave, fridge/freezer, plus washing machine and dryer. However, the location of the hotel on a busy main road, and next to a 24- hour petrol station means that there is constant noise, cars, people shouting to each-other, and the fact that the door to our balcony did not close, meant that we had very little sleep. Although the cleaners come in daily, it was hit or miss whether they did a full clean, and it has certainly been a long time since a thorough clean has been done - tablets, leftover bottle tops, dust, dirt, on the floors in the bedroom and bathroom. Poor internet service - no internet for the first three days, and when we reported this to the Receptionist - her response was "why are you telling me?" In-room safe would not work for the duration of our stay - we had the handy-man in twice to try to repair it, and in the end he said he would have to order a new one. No facility for a late check-out - we asked three days in advance if we could stay an hour or two later, happy to pay, apparently it was up to the discretion of the Duty Receptionist on the actual day to agree - you had to ring at 8 a.m. on the day, but no guarantee. Limited engagement from the numerous staff who appeared disinterested in guests; even on checkout - not even a "thanks for staying/goodbye".
Stayed 6 nights in Mar 2019

6/10 Okay

Justin

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Good breakfast, close to waterfront. Housekeeping not very thorough so if you’re too picky this might not be the right place. Overall, pleasing stay
Stayed 4 nights in Dec 2018

6/10 Okay

Natalie

Disliked: Cleanliness, property conditions & facilities, room comfort
room cleanliness could be better, shocking pillows, control of laundry handed in before 7am received 3pm next day ?
Stayed 4 nights in Nov 2018

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Central Location
Overall very pleased with our stay at Rockwell All Suite Hotel & Apartments. The suite was spacious and clean with modern decor. Breakfast was great and it was convenient to have parking on site. Definitely recommended!
Stayed 1 night in Nov 2018

8/10 Good

A, United Kingdom

Liked: Cleanliness, staff & service, room comfort
Spacious apmts, amazing views of Table Mounta
We stayed in a two bed apartment. Very clean. The staff were amazing at reception. And the breakfast staff too were really pleasant and helpful. I can say the best customer service I received so far in my travels has been in South Africa. The concierge were good in helping with all our tours and generally any information we needed. The apartment was located near to the Waterfront and not too far from Camps Bay. I would be just careful going to the local shops as there are a few homeless people in the area and not very safe at night.
Stayed 9 nights in Sep 2018

8/10 Good

Brian, Minnesota

Liked: Cleanliness, property conditions & facilities, room comfort
For the most part we had a great stay at this hotel everyone was very accommodating to all our request except for one issue with rental car parking charges we had a great stay. Loved Cindy that works in the dining area she was just such a joy to speak with each morning.
Stayed 2 nights in Aug 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location. Very walkable and enjoyed the view.
Stayed 4 nights in Sep 2018

10/10 Excellent

ONESIMO

Wonderful stay with friendly supportive staff and resources
Stayed 2 nights in Aug 2018

10/10 Excellent

bijal, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, plenty of bathrooms and great location
Close to Cape Town city centre, walking distance to V&A waterfront shopping centre. There is a pub next door to the hotel so very convenient to get a cheap beer! I would definitely recommend this place!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very pleased and happy international guests.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Choose otherwise
Air conditioning didn't work as it should. Furnishings are sparse. Over priced for what is offered.

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
It is not clear from the web site that there are extra fees for parking a car. The web site did not mention that due to drought the washing machines have been turned off, having a young family the washing machine was one of the reasons we booked this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Onalethata Suntus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Footprints do really print.....
it was so splendid, though the hotel provide less entertainment but the new mall was a kilometer away, with various resturants and mmmmh pubs, likesof whisky bar...imagine! the sea is behind the hotel, walvis bay is 15 kms away. I am definately going back to it by july.... the hotel also provide transport to transport ya to all the activities around the shore to the desert
Stayed 3 nights in Mar 2018

6/10 Okay

Abdulrahman, Jubail, KSA

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Great location and internet access
Overall it was fine. The location is great and the internet was really good compared to other hotels. The breakfast was OK. There were several issues during our stay. Electric meter tripped twice and one day there was no hot water. In addition, there was no water at all for about two hours and when it comes back it was dirty and weak.
Stayed 5 nights in Feb 2018

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location spacious rooms Great Coffee
Very spacious apartment with a kitchenette and TV room. Room was quickly serviced every morning. Busy breakfast area but delicious food and excellent coffee bar. Central location and good value
Stayed 3 nights in Feb 2018

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Generally ok. However, they should make Wi-Fi more reliable and fix shower door to prevent constant leak to bathroom floor
Stayed 4 nights in Feb 2018

8/10 Good

MJ

Liked: Staff & service
Disliked: Cleanliness
Good not Great
Great location if looking for resturants / bars (4 of them just outside the loby area, are a small supermarket less than 1 min walk away. However lots of beggers in the immediate area. The bed spread had pink lipstick on it when we arrived and the floor needs a good clean (felt dirty even after house keeping had been in) reception very friendly and a good general location to move around from in Cape Town.
Stayed 2 nights in Feb 2018

6/10 Okay

Risto

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Megashelley, UK

Liked: Staff & service, room comfort
Centrally located Good value stay in CapeTown
Reception, Bar & Restaurant area are all very pleasant, but rooms (506 definitely) need refurbishment Good breakfast buffet Staff all very friendly & helpful
Stayed 3 nights in Dec 2017

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017