Posted Aug 2, 2016 on Hotels
1st of all when we check in, it was not the suite i booked online. they then "up-graded" us to a 4 bed suite. the views were exceptional! but unfortunately the suite was dirty,the guest loo was bloody, no toilet paper and towels in the bathrooms. No tv's in the rooms, although there was wiring for tv's?the dstv was disconnected, and i had to call to get it fixed.no complementary coffee, just 3 packets of tea?, in fact you could see the room wasn't properly serviced in a while. At this time, i just thought its not worth complaining i didn't want to spoil my stay any-further. Paying R3800.00 a night you expect higher standards. The hotel bar and restaurant is totally over priced.