Ratings based on 120 Verified Reviews

4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from US

Great location

Posted Oct 21, 2016
Pros: Enjoyed the apartment, Enjoyed watching the view of the water from the room. A peaceful place.
Cons: Forgot to pick us up at the airport and front desk did not mention a word upon our arrival.
Location: V and A Waterfront
4 out of 5
for Families
by A verified traveler from Washington DC

Great location and price

Posted Oct 3, 2016
Pros: It's location. Near the beach, near town and major attractions. I did not use public transportation but it was really closed the station.
Cons: Internet access was horrible. Everyday we had to get a voucher and it was just annoying not having good connection.
Location: it is just about 15 min drive from downtown Cape Town, the beach was nice and long to go for walks it also had a nice lagoon and park next door.
We were 3 adults and a child (4) during this trip, we decided to rent a car to move around. I will start with the things I liked. 1) Really good location when you have a car, near everything, even the cheap supermarkets. 2) Self catering, the kitchen was good for those days we wanted to finish left overs from the awesome restaurants and we even had a supermarket walking distance to get more food (the area around supermarket was kind of iffy) ; 3) Access to the beach, and you could go for walks and for my kid enjoy the sand. Clean area around it, even though it was relatively close to the port. 4) Spacious apartment, basically for sleeping and having breakfast in our case. The things I disliked 1) My husband lost his passport, we do not know whether it was in the hotel or outside, but we did try to call from the airport on our way to Joburg. The first manager did not even want to go and look to see if the document was in the room. The second manager at least asked someone, or so he said he did. I emailed the reservation person, she never even replied to me. I was hoping for more empathy at least. 2) Internet. horrible! They said they had but it was not working most of the time. We did not think of getting a data plan, so we had to struggle to get just whatsapp every now and then. I wanted to use it to plan better. 3) We asked for a cot for our son (he did not want to sleep without us) they did not have anything but a baby bed, they also sell adapters, very expensive!.
5 out of 5
by Belinda

This traveler left a rating score only Posted Jul 16, 2016 on Hotels
3 out of 5
by Larry from Atlanta

Needs a little improvement

Posted Mar 29, 2016 on Hotels
The shower had lots of mold on the tile.
4 out of 5
by Malehola from Our new home

Posted Mar 29, 2016 on Hotels
We had a wonderful with my family, we found ourselves a new home in Cape Town, will definitely go back on our next visit to Cape Town, my kids loves it
4 out of 5
by Gary from Johannesburg

Comfortable location for business travel

Posted Dec 1, 2015 on Hotels
comfortable stay while on business, great to have the beach and panorama of the mountain to relax over after hours
5 out of 5
for Getaway With Friends
by ReinL

Quiet nice place

Posted Nov 28, 2015 on HotelClub
Good location: close to the Cape Town at the beach, quiet place, safe and comfortable.
4 out of 5
by Leana from Pretoria

Convenient but not for the neatfreak

Posted Nov 17, 2015 on Hotels
The hotel is centrally located. View is amazing. Room itself is well kept, however corridors are neglected and often not cleaned. Daily cleaning was not done properly in room. Bathroom in reception is disgusting.
4 out of 5
by A verified traveler

Ideal family location - staff very co-operative

Posted Oct 26, 2015 on Hotels
We had a very enjoyable stay with our family in four of the apartments. Two of the families have very young children and cots were provided. Don't know if we will get back, but we could recommend this location to others. It was great!
4 out of 5
by Carol from Coolum Beach Qld

Enjoyable stay in ideal surroundings

Posted Oct 24, 2015 on Hotels
We had a very enjoyable stay. The staff were very helpful and co-operative. We had several children and they were welcomed.