Ratings based on 86 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Houston, TX
Great Hotel, Great LocationPosted Nov 21, 2015
This was our second trip to Cape Town and we chose to stay in the Camps Bay area because of its small beach town feel, but still close to other good areas such as the V&A Water Front and City Centre (10 min cab rides). The Bay Hotel has perfect views of the Camp's Bay and the sunsets, with Table Mountain in it's backdrop. Many great restaurants to try within walking distance and if you want to venture out of the area there is a Hop on Hop Off site seeing bus that has a stop in front of the hotel. The hotel has a very friendly and helpful staff and a great restaurant of its own. The breakfast that is included was also very good, buffet or menu selection, and also includes a great view of the beach. Rooms were clean and comfortable. Given the location, ease of access to other areas, the views, and the great beach directly in front of the hotel, it would be hard to find anyhing much better or more relaxing than this area and the Bay Hotel.
for Everyoneby A verified traveler
Great location, helpful staffPosted Nov 19, 2015
Pros: Location, views, proximity to restaurants, the beach, city tour bus stop etc,
Checked in after extremely long flight from the US to a wonderful room and nice surroundings. Wonderful breakfast buffet, helpful staff will recommend tours etc.
for Everyoneby A verified traveler from London
Excellent location, views of the beach amazingPosted Nov 11, 2015
Pros: The Staff, the location, the facilities
Cons: Stop road traffic noise but being on the main beach front, its the place for nice cars to be shown off!
Location: Table Mountain Hike or Cable Car ride, Lions Head hike, Bus Tours, The V&A Waterfront, Wine Tasting at the Winelands a must, White Shark Diving.
The Hotel was in a superb location and the envy of our friends who were staying at a Cape Town hotel. The beach views were amazing and quite therapeutic listening to the surf. The bar and facilities were top notch and the staff could not have been more helpful and forthcoming and always with a smile. Camiil the bar man is a real character and made you at home and welcome. Visiting all the attractions was easy and the Table Mountain experience is on the doorstep and closer to Camps Bay than Cape Town around the corner. Needless to say, we will be returning.
for Everyoneby A verified traveler from Cairo
Nice hotel with different flavourPosted Oct 28, 2015
Very good but they have rooms with very bad views. Make sure to avoid them and never accept any justifications.
for Everyoneby A verified traveler from Johannesburg
Magical PlacePosted Oct 20, 2015
Pros: Location and Staff Service.
Location: Beach is 10m away and there are a tonne of restaurants close by. Zenzero was my favourite along with Paranga next door.
Absolute Magic. Love the location and views. Staff service was awesome. Will definitely be back soon.
for Everyoneby A verified traveler from r
Great hotel across road from beachPosted Oct 18, 2015
Great hotel in an excellent location. Food and service both good.
for Everyoneby A verified traveler from Bellevue, WA
Beautiful views and close to the beach!Posted Sep 17, 2015
Pros: Location and the view.
Cons: The customer service, housekeeping, and restaurant service was not what I expected for this type of hotel.
Location: Red Bus - Hop on, Hop off - stop is right across the street. Great way to see the whole area and get great info.
We stayed in a room with a balcony, with view of the ocean and overlooking the pool area. The room was comfortable with everything you would need, but what made it spectacular was the view. Hotel is located on the promenade and is within steps of the beach. We ordered room service, food was good and service was nice. We also enjoyed the complimentary breakfast, although the service during our meals was spotty, some was great, some never refilled our coffee. Our minibar was never restocked. We tried to book a spa treatment, but they said there were no appointments available, even though the hotel seemed pretty empty. We also tried to extend our last day, because we had a late flight out, so we thought we could stay in the comfort of our room until our flight. However, again we were told that there were no rooms available, that they were booked. Again, hardly saw 10 other guests the whole time we were there. They did offer us a traveler's room, but that is not what we had in mind! Also be sure to check your bill before you leave, there were charges on ours that did not belong. Fortunately, they promptly removed them, with no questions. I would only stay here again if we had the room with the view!
for Couplesby Patrick from Doha
Fantastic hotel with wonderful staff.Posted Aug 29, 2015 on Hotels
Everything was exceptional, from the moment we arrived until checkout the entire hotel staff was attentive, friendly and very helpful. The room was outstanding, the condition of the property impeccable, and the location amazing. The only possible negative is the limited internet usage, but you can buy more time.
by A verified traveler from Boston, MA
Hotel in a great locationPosted Aug 28, 2015
Pros: The location; near the beach and excellent restaurants such as Codfather, Blues, The Raj, Mezipoli
Location: Beach, restaurants, short drive to Table Mountain, Lions Head and Signal Hill
The hotel was across the street from the beach and the city bus tour station. The hotel offered many tour packages. For the most part, the staff was friendly, but a few of them had a bit of an attitude. For example, I probably took too long to decide on a tour package and the guest relations manager started to visibly lose steam (not professional), one of the staff members also misinformed me about the time the cable way to table mountain closed, which resulted in it being closed when my family arrived; the hotel's driver that took us there said he would have the charge for the car cancelled but upon checkout the same woman who misinformed me about the time had an attitude to remove the charge. She also charged us for laundry services even though the information books left in all the rooms advertised free pressing for two articles of clothing per person on the day of arrival. She asked me three times "who told me it was free." Perhaps the staff should read the information books left for guests. Aside from a few unpleasant experiences, most of the staff was friendly and would chat with us whenever we came back to the hotel for the day. All of the servers in the dining room were extremely pleasant and the food was great. The rooms seemed comfortable but our tea was not replenished once in a week, the bed sheets had stains a few times, a hairball was in my towel more than once, and the bathroom floor was stained. Overall, the hotel was OK but I would stay elsewhere next time.
for Couplesby A verified traveler
Center of the beachfront. Great choice.Posted Aug 20, 2015 on Hotels
Great spot in Camps Bay with excellent service and a good breakfast. My sole criticism is the limited data usage for wifi.