69 Victoria Road, Camps Bay, Cape Town, Western Cape
Reviews
8.8
Excellent
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This hotel is beautiful set in such a central location. We had a cabana pool room which led out onto a small patio and then the small front pools.
The room was well equipped and kept immaculate by the daily housekeepers.
The bell staff were more than helpful .
Breakfast was lovely with plenty of choices and the pool waiting staff amazing - nothing was too much trouble
We will definitely return.
We had an issue when we arrived but I don’t think that was the hotels fault more the central reservations team so I won’t hold it against the hotel as they more than made up for it
This hotel lost our reservation which was most inconvenient but upgraded our room at no extra charge to make up for their error. The location in Camps Bay cannot be beat.
We loved our stay at The Bay Hotel! We stayed here on the last night of our 3 week honeymoon and it was the most perfect and relaxing end to our adventure. The room was trendy and modern and very comfortable. The breakfast was amazing, the staff were amazing, the pool and the proximity to the beach (right across the street) were all amazing. I wouldn't hesitate to recommend The Bay Hotel to anyone visiting Camps Bay and hope to stay here again myself in the future.
The staff was so accomidating to my grandmother that went there alone. Took care of her and made her feel special for her big 60th birthday
adea
Stayed 2 nights in Aug 2023
Response from The Bay Hotel on Sep 7, 2023
Dear Andea, Thank you for taking the time to complete a review about your stay at The Bay Hotel.We are so thrilled to hear your mother felt special on her 60th birthday. We hope to see the family again at The Bay Hotel soon! Kind regards,The Bay Hotel
Dear Wilson, Thank you for taking the time to complete a review about your stay at The Bay Hotel.We are so thrilled to hear you had a great stay at our hotel.We hope to see you at The Bay Hotel again soon! Kind regards,The Bay Hotel
Dear Jose, Thank you for taking the time to complete a review about your stay at The Bay Hotel.We are happy to hear that you found our staff excellent. We are looking forward to welcoming you back The Bay Hotel again soon! Kind regards,The Bay Hotel
10/10 Excellent
Zeni
Jul 6, 2023
Zeni
Stayed 2 nights in Jul 2023
Response from The Bay Hotel on Jul 10, 2023
Dear Zeni, Thank you for taking the time to complete a review about your stay at The Bay Hotel.We are looking forward to welcoming you back at The Bay Hotel again soon! Kind regards,The Bay Hotel
Dear Neima, Thank you for taking the time to complete a review about your stay at The Bay Hotel.We are happy to hear that you love our hotel. We are looking forward to welcoming you back at The Bay Hotel again soon! Kind regards,The Bay Hotel
This would be a great hotel for the summer months- had 4 pools and nice loungers.
Lori
Stayed 4 nights in May 2023
Response from The Bay Hotel on May 31, 2023
Dear Lori, Thank you for taking the time to complete a review about your stay at The Bay Hotel.We are so thrilled to hear you found the Hotel great and loungers nice by our 4 pools. We hope to see you at The Bay Hotel again soon! Kind regards,The Bay Hotel
Dear Brian, Thank you for taking the time to complete a review about your stay at The Bay Hotel.We are so thrilled to hear you found the Hotel and our location fabulous.We hope to see you at The Bay Hotel again soon! Kind Regards,The Bay Hotel
Dear Valued Guest, Thank you for taking the time to complete a review about your stay at The Bay Hotel.We hope to see you at The Bay Hotel again soon! Kind Regards,The Bay Hotel
Dear Silvia, Thank you for taking the time to complete a review about your stay at The Bay Hotel.We are so thrilled to hear you that you found the Hotel nice and our location the best in town.We hope to see you at The Bay Hotel again soon! Kind regards,The Bay Hotel
8/10 Good
Daniel
Traveled with partner
Jan 6, 2023
Liked: Cleanliness, amenities
It’s a nice place and a great location. But the new renovations have this shower that is small and too far open. It just leaks water all over the place and is hard to use. My partner slipped and fell in the bathroom. We ended up just using the bath (which was nice). The bedroom area is real nice though. Also the power went out on us all night and the staff wasn’t aware. I do think this is a decent place, it just needs a little revision in the bathroom.
Daniel
Response from The Bay Hotel on Jan 6, 2023
Dear Daniel, Thank you for taking the time to complete a review about your stay at The Bay Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at The Bay Hotel again soon! Kind regards,The Bay Hotel
Dear Yasser, Thank you for taking the time to complete a review about your stay at The Bay Hotel.We hope to see you at The Bay Hotel again soon! Kind Regards,The Bay Hotel
I will always come back here. This was the 2nd time around.
Memory
Stayed 4 nights in Aug 2022
Response from The Bay Hotel on Sep 6, 2022
Dear Memory, Thank you for taking the time to complete a review about your stay at The Bay Hotel.We are so thrilled to hear you had such a wonderful stay at our hotel the second time around. We hope to see you at The Bay Hotel again soon!Kind regards,The Bay Hotel
My room was directly facing paddle ball courts. I had just checked in after attending a mining conference in town and was looking forward to weekend r&r. I asked to be moved and the staff obliged giving me a nice quiet sea facing room instead.
A great hotel in a prime location with stunning views all round.
The staff were really friendly and breakfast was lovely with a good choice of freshly cooked to order options.
The rooms were comfortable with great amenities. The only recommendation for the hotel I have is that the bathrooms are starting to look a little bit dated and could do with some modernising but were still perfectly functional.
Breakfast service was terrible had to walk out with no breakfast twice, on arrival room wasn’t ready until 9.30pm, the bed was extremely hard and the overall service of staff needs some attention. Hotel it’s self lovely but with a bit of TLC would easily be excellent, not worth the money at the moment though
Great location and so easy to nip in and out of. Staff were really helpful and treated me like family. Amazing breakfast with such a gorgeous view. I want to go back again and again and again!