Ratings based on 19 Verified Reviews

4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
for Couples
by A verified traveler from Epsom, UK

Perfect place for quiet and relaxation

Posted Jan 18, 2017
Pros: Pretty much everything! We couldn't really fault our stay, and the warm welcome of the hotel staff. We would definitely recommend.
Cons: We were unable to extend our late checkout beyond midday, unless we were prepared to pay 50% of the overnight room rate. We declined
Location: Plenty to do, with Cape Town, the coast, wine region and mountains all close by, as well as some fantastic restaurants.
Room 61 at the hotel is particularly charming, situated over two floors, and with its own secluded rear garden. It has a very 'homely' feel to it. One evening, as we left our room to dine in the hotel restaurant, the door security latch fell off (I know it's not supposed too...). We placed it to one side, and I was going to report this the following day. To my surprise, the security latch had been replaced by the time we returned later that evening. How's that for efficient service ... The gardens around the hotel are beautiful, manicured in places, and left natural down towards and within the woods. While not on the same scale as Kirstenbosch Botanical Gardens close by, they are peaceful and endearing, and in some ways are better. The resident ducks are a feature within the gardens, and you will see them waddling around various parts of the estate, with the exception of the two pool areas, to which they are not allowed entry. Breakfast is relaxed and informal, with outdoor seating. The food is freshly prepared and delicious, and the service attentive and efficient. I can definitely recommend the smoked fish cakes, which are very tasty. We found all the staff to be exceptionally friendly and courteous throughout our week's stay.
5 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Very giid stay but the room was just beneath the restaurant, it was noisy
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
We were spoiled so nice
4 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
great stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 18, 2016 on Hotels
5 out of 5
by james from Hampshire UK

Lovely relaxing stay

Posted Apr 7, 2016 on Hotels
Very good staff, good food, Sunday lunch was Ok but not as good as expected. Service a little slow on Sunday but staff very good otherwise.
5 out of 5
by Karl from Kennett square

History and horticulture

Posted Dec 19, 2015 on Hotels
An exceptional accommodation with fantastic food and ambiance.
5 out of 5
by mr Stephen from Buckinghamshire, England

An exceptional luxury hotel

Posted Dec 4, 2015 on Hotels
Outstanding luxury hotel with high standards of service, comfort and food. Greenhouse restaurant was exceptional and one of the best in Cape Town area. Conservatory restaurant was also very good with outdoor tables for breakfast and lunch. Beautifully maintained gardens with heated pools and space for relaxing in shade or sun. Well managed hotel with pleasant, attentive and well trained staff. An experience to be repeated.
5 out of 5
for Everyone
by A verified traveler from UK

An oasis of tranquility

Posted Nov 27, 2015
Pros: The surroundings, the peaceful ambiance, the delightful staff, the gracious rooms and the restaurants and food, two swimming pools
Cons: Nothing
Location: Twenty minutes from downtown Cape Town, 5 minutes from the botanical gardens, 5 minutes from Constantia village and 30 minutes from the Airport .
A lovely hotel set in the most beautiful gardens. So gracious as with all the staff.