2 outdoor pools, pool umbrellas, sun loungers

Reviews of The Cellars-Hohenort

5 out of 5
The Cellars-Hohenort
93 Brommersvlei Road, Constantia, Cape Town, Western Cape

Reviews

9.6

Exceptional

Rating 10 - Excellent. 96 out of 121 reviews" "
Rating 8 - Good. 17 out of 121 reviews" "
Rating 6 - Okay. 6 out of 121 reviews" "
Rating 4 - Poor. 1 out of 121 reviews" "
Rating 2 - Terrible. 1 out of 121 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nadezda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures simply don't do this place justice, such a stunning hotel with an invredible restaurant/bar and some lovely grounds with plenty of roses, cheese plants, and more. Breakfast is amazing and the team is very attentive. Would love to come back
Stayed 2 nights in Apr 2024

6/10 Okay

Rudi

Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 1 night in Feb 2024

10/10 Excellent

Beate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place for garden lovers, wonderful design of rooms, lovely staff, safe and quiet, great cocktails, good wine list, nice food
Stayed 2 nights in Jan 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most special property and the staff are exceptional
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed for a few days at the end of a trip to SA. Staff are great but hotel is run down. You can see at some point this was a great hotel but now the rooms and bathrooms need a refurb. The restaurant is very pretty and the food is fine - not the best and wouldn’t recommend the restaurant for a meal out but for a hotel dinner is fine. We were not able to have a late check out which was disappointing.
Stayed 3 nights in Nov 2023

10/10 Excellent

evelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Best breakfast I had in South Africa.
Stayed 1 night in Dec 2023

10/10 Excellent

Alex

Stayed 1 night in Nov 2023

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I agree that our stay at Cellars Hohenort will continue to be one of our most memorable hotel experiences. The hotel, grounds, facilities and service are impeccable. We were made to feel like family in a home far away from home. Everyone was so welcoming and attentive. We gave ourselves a week to mull over our experience before offering our review. Time did not alter our impression. Cellars Hohenort can be described as a glimpse of heaven on earth.
Stayed 9 nights in Oct 2023

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of rooms and food excellent Free transport to Capetown , Kirstenbosch and Constantia shopping village Bar was disappointing - very quiet Background music poor However we will still be returning
Stayed 8 nights in Sep 2023

10/10 Excellent

Michiel, Haarlem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, beautiful location with every amenity you could wish for. Easy distance from Capetown center (20 min), winelands and beach.
Stayed 4 nights in Sep 2023

6/10 Okay

Beate Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Catherine

Stayed 2 nights in Aug 2023

2/10 Terrible

Roderick

Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Book direct to get your room choice guaranteed
The assignment of my room was questionable. I booked a Luxury room, not the Double room to make sure I was not in the attic rooms with the reduced head clearance. At check-in, the hotel staff assured me that the attic room I was assigned was the Luxury room. When I pointed out the identical rooms on their website and the Hotels.com website identifying the attic rooms as doubles, they informed me that I would have needed to book the room directly to assure I was in the high-ceiling clearance rooms on the lower floors. Overall the hotel property was very nice and we had both Lunch and Dinner on site and enjoyed the experience. The room assignment really irritated me to watch the low ceiling during my stay, and the way the reception handled the issue was dismissive. This was ow season stay and I expect that if they tried to make the situation right, they certainly could have. I feel like I paid for a higher-rate room and was "brushed off" when I tried to address the concern.
Stayed 1 night in Jul 2023
Response from Tanya on Jul 17, 2023
Good day,Thank you for taking the time to give us feedback regarding your stay with us.I am so sorry that you were not happy with your room allocation and felt that Reception bushed you off. I have made a note of your room preference and do hope you give us the opportunity to welcome you back in near future.Kind regards,Tanya and Cellars-Hohenort Team

10/10 Excellent

Sabina, Huntsville

Stayed 1 night in Jul 2023

10/10 Excellent

AC

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the wine country. Fantastic views and the best staff I’ve run into in all my travels. No question when we get back to Cape Town (and we will) this will be our home away from home!!!
Stayed 6 nights in May 2023

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gardens, wonderful service, excellent food
Stayed 1 night in May 2023

8/10 Good

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

David, Palm City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place I ever stay, love it!!
Stayed 6 nights in Apr 2023

10/10 Excellent

rosaria

Liked: Cleanliness, property conditions & facilities, room comfort
Great place . Service needs attention. But overall very nice place to stay.
Stayed 2 nights in Feb 2023

10/10 Excellent

Koketso

Stayed 1 night in Feb 2023

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful property in a beautiful part of the world. Everything was fabulous
Stayed 1 night in Feb 2023

10/10 Excellent

Rory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
glorious grounds
Stayed 9 nights in Feb 2023

10/10 Excellent

Linton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific
A great time. Staff have an honesty about their service delivery. We’d definitely recommend staying here, and will be doing so ourselves on our next visit to SA.
Stayed 6 nights in Dec 2022

10/10 Excellent

Harshul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights in November 2022, and had an amazing time, wish we had stayed longer and got time to use the spa. The property has 2 pools both were amazing a little cold to spend much time in when we went. It also has a small gym, but only suitable for cardio or light exercise. The location is very convenient, it was easy to get an Uber to see the penguins, and go out for dinner. The botanical gardens is really close by and easy to get to. The staff were amazing and so helpful, out room was spacious and pretty. The bed was very comfortable, and we got an included bottle of wine and lots of snacks which was useful for our excursions. The hotel has beautiful grounds to walk around in, beautiful flowers, greenery, and a small vineyard. We were lucky enough to see very cute ducklings. There is a restaurant (for breakfast, lunch and dinner) and bar in the hotel, the food was very high quality. The hotel is on the banks of the mountains and has great views, ideal if you want to go to Hout bay, Bolder beach, or cape point.
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2022

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend to all travelers—Safe, beautiful!
This hotel is absolutely stunning and the service was out of this world. I went to Cape Town for a medical reason and stayed in this hotel during my recovery. The staff was so nice and thoughtful. They clean your room 2x a day. I had the most delicious food brought right to my room. The grounds are absolutely enchanting. It was a fabulous place to stay and recover from a medical procedure. Highly recommended!!!!
Stayed 9 nights in Jul 2022

10/10 Excellent

Guy

Stayed 3 nights in Aug 2022

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service
The staff attention was superb
Stayed 4 nights in Jul 2022

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service
The staff is superb. Their hospitality is always present at all times.
Stayed 3 nights in Jul 2022

10/10 Excellent

James, Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just stunning, classic Cape Dutch architecture, beautiful lush furnishings. It really was special.
Stayed 5 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Briggs

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of 5, I would rate Cellars-Hohenort 9 Stars! Totally outstanding hospitality!!!
Stayed 4 nights in May 2022

10/10 Excellent

Omar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay very much
Stayed 2 nights in Mar 2022

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service
Outstanding
Stayed 2 nights in Mar 2022

10/10 Excellent

Mr Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a 5 star hotel. Perfect location, and atmosphere tranquil, and at the same time easy access to Table Mountain National Park walks and Hout Bay. Many historical Wine Farms all around within 10 minutes drive. This hotel easily has the most friendly, professional and best trained staff in the Western Cape - meaning good training and supervision. We will always return here.
Stayed 2 nights in Feb 2022

10/10 Excellent

Koketso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything I
Stayed 1 night in Feb 2022

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Caroline

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. Absolutely gorgeous.
Stayed 3 nights in Jan 2022

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Mackenzie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were so lovely! My room was beautiful and the restaurant was amazing. Would definitely recommend staying here!
Stayed 4 nights in Nov 2021

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
We recently stayed at The Cellars-Hohenort for four nights. The rooms and grounds are beautiful and cast an excellent setting. The entire staff is incredibly personable and attentive. After our first breakfast, they were able to predict our coffee and tea orders each morning. We enjoyed breakfast and dinner at the Conservatory as well as the Greenhouse. The food was fantastic across the board (best eggs benedict I have ever had). Greenhouse even exceeds the hype. Highly recommend!
Stayed 5 nights in May 2021

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Mark/Shelley, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel friendly and helpful staff well kept grounds good food and clean rooms
Stayed 2 nights in Mar 2020

10/10 Excellent

GRWebb, Saint John New Brunswick Canada

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and ambience. Very relaxing. Wine was excellent. Food was very good and staff friendly and helpful
Stayed 1 night in Feb 2020

10/10 Excellent

Debbie, Poole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Sheer luxury with great food options and wonderful staff and grounds - we will be back for a third visit next year 😀
Stayed 3 nights in Feb 2020