35-inch plasma TV with satellite channels, TV, pay movies

Reviews of The Commodore Hotel

4 out of 5
The Commodore Hotel
Portswood Road, Portswood Square, V and A Waterfront, Cape Town, Western Cape

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 724 reviews" "
Rating 8 - Good. 284 out of 724 reviews" "
Rating 6 - Okay. 55 out of 724 reviews" "
Rating 4 - Poor. 19 out of 724 reviews" "
Rating 2 - Terrible. 13 out of 724 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for the Waterfront, consistently good service
Stayed 4 nights in Mar 2024

10/10 Excellent

John, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone so friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Most of the staff was excellent in being helpful with information. My bathroom looked clean except for one area behind the toliet. Room nice comfortable.bell men were very helpful in all aspects including storing luggage while going to the water port. Breakfast was excellent, bagels and cream cheese woukd be a nice addition to go with the other foods. Excellent variety of fresh fruits of many kinds. I was told all hotels turn off air for about 2 hours, the room got warm and I woke up early due to no air, from 4:00A.M. Till shortly after 6:00 if all hotels have this rule to follow it is what it is. I would strongly recommend this hotel and would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic so close to V & A Waterfront, yet on a quiet street. Room was very clean and comfortable. Staff were always friendly and helpful. The breakfast was the highlight of the day with so much variety of fresh and tasty offerings.
Stayed 3 nights in Jan 2024

8/10 Good

David, Chichester

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a few nights
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel to be comfortable and very well located with excellent staff and service.
Stayed 1 night in Jan 2024

8/10 Good

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value property and just a short walk from the waterfront
Stayed 6 nights in Nov 2023

2/10 Terrible

Nicola, Tonbridge

Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff
Stayed 8 nights in Dec 2023

10/10 Excellent

M. Issa

Stayed 7 nights in Dec 2023
Response from Gadija on Feb 7, 2024
Dear Issa, Greetings :) Thank you for your WONDERFUL rating We look forward to welcoming you back. Best Regards Gadija

10/10 Excellent

Ahmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Gadija on Feb 7, 2024
Dear Ahmet, Greetings from Cape Town :) Thank you for your WONDERFUL rating We look forward to welcoming you back. Best Regards Gadija

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,food excellent and excellent and friendly staff.location couldn’t be better
Stayed 2 nights in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Sandiswa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday.
My stay was excellent,the staff were friendly and they were assisting a lot. The food was nice.The hotel was close to all of our activities and it was easily accessible.
Stayed 4 nights in Dec 2023
Response from Gadija on Feb 7, 2024
Dear Issa, Greetings :) Thank you for your WONDERFUL rating & Awesome commentsWe look forward to welcoming you back soon again.Best Regards Gadija

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small hotel with friendly staff. Good price for location.
Stayed 3 nights in Dec 2023
Response from Gadija on Dec 20, 2023
Dear Mr. Russell, Greetings from Cape Town We are delighted with your awesome rating received during your stay with us. Hope you had a wonderful trip filled with memories to last a lifetime! I look forward to welcoming you back :) Kind Regards Gadija

6/10 Okay

Panayiotis

Stayed 1 night in Dec 2023
Response from Gadija on Dec 17, 2023
Dear Panayiotis, Greetings from The Commodore Hotel We are delighted with your awesome rating received during your stay with us. Hope you had a wonderful trip filled with memories to last a lifetime! I look forward to welcoming you back :) Kind Regards, Gadija

2/10 Terrible

Panayiotis

Stayed 1 night in Dec 2023

10/10 Excellent

Mridu

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located conveniently close to the harbor front. It’s quiet and the restaurant has a good selection on menu. The staff is very nice and friendly. The room was clean and spacious
Stayed 5 nights in Nov 2023
Response from Gadija on Dec 6, 2023
Dear Mridu, Greetings from Cape Town :) Thank you for the wonderful comments we delighted you enjoyed your stay. Best RegardsGadija

10/10 Excellent

kamaljit

Stayed 3 nights in Nov 2023
Response from Gadija on Dec 5, 2023
Dear Kamaljit, Greetings from Cape Town :) Thank you for your AWESOME rating Kind Regards Gadija

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff. Clean. Nice restaurant.
Stayed 2 nights in Oct 2023
Response from Munty on Nov 6, 2023
Dear Sandra,Thank you for taking the time to post a review.We are glad you enjoyed your stay and hope to welcome you back in the near future.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great hotel in a good location with a safe walking distance to the waterfront. Lots of shopping and restaurant choices in that area. Delicious breakfast buffet, with made to order items. Nice laundry service. Enjoyable stay!
Lobby and bar area
Laundry delivered in boxes!
Stayed 4 nights in Oct 2023
Response from Legacy Team on Oct 29, 2023
Good Day Yvonne Greetings from the Commodore Hotel. We are delighted that you have enjoyed your stay , wishing you safe travels and hope you see you in the future. Regards

8/10 Good

Lionel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room not cleaned
Stayed 2 nights in Oct 2023
Response from Gadija on Oct 30, 2023
Dear Lionel, Greetings from The Commodore Hotel We are delighted with your awesome rating received during your stay with us.Appreciate it. Hope you had a wonderful trip filled with memories to last a lifetime! I look forward to welcoming you back :) Kind Regards Gadija

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly and welcoming, all our excursions collect and return to this hotel. It was clean and very comfortable. 2 min walk to the waterfront. Would love to stay here again when i return
Stayed 6 nights in Oct 2023
Response from Our legacy family on Oct 29, 2023
Good Day Ms Angela Greetings from the Commodore Hotel. We are delighted that you have enjoyed your stay!

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Gadija on Oct 21, 2023
Dear Alice, Greetings from Cape Town :) We are delighted with your wonderful rating received. We look forward to welcoming you backBest Regards gadija

10/10 Excellent

Alice

Stayed 1 night in Oct 2023
Response from Munty on Nov 8, 2023
Dear Alice,Thank you for the excellent review.We are thrilled that you enjoyed your stay.Hoping to welcome you back, sooner than later.Best regards,

6/10 Okay

Aisha

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Munty on Oct 7, 2023
Dear Aisha,We appreciate that you have taken the time to leave a rating.

6/10 Okay

Malgorzata

Stayed 2 nights in Sep 2023
Response from Munty on Oct 7, 2023
Dear Malgorzata,We appreciate that you have taken the time to leave a rating.

10/10 Excellent

Alanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Commodore Hotel is the perfect place to stay while in Cape Town. It is very close to the V & A waterfront and is easily walkable. The breakfast was delicious! Our room had it's own balcony and a view of Table Mountain and Signal Hill. All the staff were professional and helpful. Highly recommend this Hotel!
Stayed 7 nights in Sep 2023
Response from Gadija on Oct 9, 2023
Dear Alanna, Greetings from the Commodore Hotel. Thank you for the awesome review We delighted with your wonderful commentsI look forward to welcoming you back in the near future. Kind Regards Gadija

4/10 Poor

MARTHA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2023
Response from Munty on Oct 7, 2023
Dear MarthaWe appreciate that you have taken the time to leave a rating.

10/10 Excellent

michael anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small but comfortable, breakfast buffet was very good everyday of our stay. Staff, especially the tour desk Ms Gadija was extremely helpful. Would definitely recommend staying here.
Stayed 5 nights in Sep 2023
Response from Munty on Sep 18, 2023
Dear Michael,Thank you for taking the time to post a review.We are thrilled to hear that you enjoyed your stay. Gadija is really one of our SUPERSTARS and I will relay the positive feedback to her as well.Hoping to welcome you back in the near future.Best regards,Muntasar Jassiem.

10/10 Excellent

Jose

Stayed 1 night in Sep 2023
Response from Munty on Sep 9, 2023
Dear Jose,Thank you for the fantastic rating.We are thrilled you enjoyed your stay.Best regards,

10/10 Excellent

EM

Liked: Cleanliness, staff & service, property conditions & facilities
Not far from the main waterfront area, friendly, helpful staff, nice onsite restaurant.
Stayed 3 nights in Aug 2023
Response from Munty on Aug 20, 2023
Dear EM,Thank you for the wonderful review.We are thrilled that you enjoyed your stay and hope to welcome you back sooner rather than later.Best regards.

8/10 Good

Carole

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from Munty on Aug 12, 2023
Dear Carole,Thank you for taking the time to leave a review.We hope to welcome you back to The Commodore Hotel in the near future.Best regards,Muntasar Jassiem.

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time staying at The Commodore. The staff was so friendly and helpful. The room was clean and spacious. The location was perfect!
Stayed 6 nights in Jul 2023
Response from Gadija on Jul 28, 2023
Dear Mr. Sean, Greetings from your home in Cape Town What a way to start my morning, thank you for the awesome review.We are ecstatic that you had a wonderful stay. Hope to welcome you back sooner rather than later. Best regards,Gadija

10/10 Excellent

Gary

Clean rooms. Newly remodeled. Friendly staff. Great location. Reasonable price.
Stayed 7 nights in Jul 2023
Response from Gadija on Jul 15, 2023
Dear Gary,Greetings from Cape Town Thank you for the AWESOME review & Wonderful comments We look forward to welcoming you back. Kind Regards Gadija

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, the staff is warm, helpful and welcoming
Stayed 2 nights in Jun 2023
Response from Gadija on Jul 4, 2023
Dear Catherine, Greetings from The Commodore Hotel We delighted with your awesome response and wonderful comments. Kind Regards Gadija

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Munty on Jul 28, 2023
Dear Alison,Thank you for the fantastic rating.We thrilled that you enjoyed your stay and hope to welcome you back in the near future.Best regards,Muntasar Jassiem

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Gadija on Jun 11, 2023
Dear Mr. Edwin, Thank you very much for staying with us at The Commodore Hotel.We trust you enjoyed your stay with us and had a safe journey home.Kind regards

10/10 Excellent

karin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its the second time we've stayed at The Commodore, it's beautiful,and in a beautiful area of Cape Town . and we'll surely be back .
Stayed 7 nights in Apr 2023
Response from Gadija on May 3, 2023
Dear Karin, Greetings from the Commodore Hotel :) We delighted with your awesome response. We love hosting our return guest and will surely take care of them. Have a wonderful week further Kind Regards Gadija

2/10 Terrible

Darran

Stayed 3 nights in Feb 2023
Response from Muntasar on Jun 8, 2023
Dear Darran,Thank you for taking the time to leave a rating.In order for us to improve it would be highly appreciated if you could send us a email to cguest@legacyhotels to assist us in rectify where we might have let the ball drop.We always value any feedback in order to improve.Best regards,

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. View of Table Mountain was spectacular. staff was friendly and helpful.
Stayed 1 night in Apr 2023
Response from Gadija on Apr 12, 2023
Dear Mark, Greetings from The Commodore Hotel :) We delighted with your awesome response Thank you for taking the time out to REVIEW us We look forward to welcoming you back. Kind Regards Gadija

10/10 Excellent

GRAHAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many staff have been here a long time and are proud of the hotel and the work they do. Solomon is a excellent example.
Stayed 1 night in Apr 2023
Response from Gadija on Apr 12, 2023
Dear Graham, Trust, you have reached your destination safely. We delighted with your wonderful commentsThank you for taking the time out to REVIEW us We look forward to welcoming you back. Kind Regards Gadija

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Gadija in the reception/concierge area was very helpful in arranging several trips I had taken while in South Africa. She and all staff were exceptional!
Stayed 4 nights in Mar 2023
Response from Gadija on Apr 3, 2023
Good Day David, Aaaaaah you didn't say goodbye Trust you had a safe journey to your next destination and once again thank you for choosing us as your HOME in Cape Town Thank you for the AWESOME review. Kind Regards Gadija

10/10 Excellent

Richard

Stayed 1 night in Mar 2023
Response from Gadija on Mar 31, 2023
Dear Richard, Greetings from Cape Town :) THANK YOU FOR THE AWESOME RATING We look forward to welcoming you back. Kind Regards Gadija

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Gadija on Apr 20, 2023
Dear Steve, Greetings from The Commodore Hotel Thank you for the AWESOME rating receivedLook forward to welcoming you back. Kind Regards Gadija

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service
Room was great very clean. Room service was very quick all hours of the night. Hotel bar and restaurant were both top notch.
Stayed 2 nights in Mar 2023
Response from Gadija on Mar 29, 2023
Dear Nicholas, Greetings from Cape Town :) Thank you for the AWESOME comments We hope to see you back soon again. Kind Regards Gadija

10/10 Excellent

Belinda

Stayed 12 nights in Mar 2023
Response from Gadija on Apr 20, 2023
Dear Belinda, Greetings from The Commodore Hotel Thank you for the AWESOME rating receivedLook forward to welcoming you back. Kind Regards Gadija

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 11 nights in Mar 2023
Response from Gadija on Mar 25, 2023
Dear David, Greetings from the Commodore Hotel. We delighted with your AWESOME Rating! I look forward to welcoming you back Kind Regards Gadija

8/10 Good

Simon

Liked: Cleanliness, staff & service
Too much noise during the night from people in the street below if you happen to be on that side of the hotel. I had requested a quiet room! And the usual door slamming by noisy guests oblivious to the fact that some people sleep between 10pm and 8am
Stayed 3 nights in Mar 2023
Response from Lisa on Apr 25, 2023
Dear Simon,Thank you for taking the time to provide us with feedback regarding your stay and for providing us with a 4star rating. We are happy that overall you had a pleasant stay with us, unfortunately, noise is difficult to manage as this is dependent on the common courtesy of others. We will make a note on your profile that in future, you would prefer a room that is not road facing. We look forward to welcoming you back to our hotel and Cape Town.Yours Sincerely,Lisa Hufkie