Ratings based on 426 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ideale Lage an der Waterfront

Posted Jan 19, 2016
Pros: Die Freundlichkeit des Personals
Cons: ja - nämlich die Buchungswünsche (z.B. Raucherzimmer, Queenbed) nicht nur bestätigen, sondern auch tatsächlich verlässlich einhalten!
Location: Lage ideal für Besuche der Waterfront mit einen riesigen Angebot an Restaurants, Kneipen, Ausflugs- und Einkaufsmöglichkeiten und Two Oceans Aquarium
Das Personal ist superfreundlich, das Frühstücksbuffet reichhaltig und abwechslungsreich. Die Zimmer sind sehr sauber und der Zimmerservice absolut verlässlich. Bei den Zimmern gibt es allerdings leicht unterschiedliche Qualitäten. Ich hatte ein Raucherzimmer gebucht und vermeintlich auch eines bekommen. War ein sehr schönes Zimmer mit Queenbed, wie ich es auch gebucht hatte. Nach 2 Tagen stellte sich leider heraus, dass es ein Nichtraucherzimmer war. Ich wechselte dann in ein anderes Zimmer mit 2 Betten (damit war ich einverstanden), das nicht ganz den Komfort und die Qualität des ersten Zimmers hatte. Dennoch war ich von der Kundenorientierung der Rezeption sehr angetan
4 out of 5
Recommended
for Everyone
by A verified traveler from reunion

bel hotel , emplacement ideal pour le Waterfront..

Posted Jan 4, 2016
Cons: salle de bains
Location: waterfront , golf , restaus , activités ...
shopping , restaurants et animations a 5 minutes a pieds , par la rue ou par passage semi privé. petit déjeuner excellent ( meme si debutant a la plaque a oeufs !!! ). accueil excellent , voituriers super . salle de bain avec baignoire un peu petite , préfère douche , seul défaut pour moi .
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and Helpful

Posted Dec 8, 2015
Pros: Nearness to the waterfront.
Cons: Fan in bathroom.
Location: Very convenient to the V & A waterfront. Concierge was helpful with a lot of good information on tours.
Room was comfortable, but bath had something weird in sink we had to clean out. Room was just a bit smaller than we expected but still comfortable. No fan in bath and some lights in the bath didn't work. The staff were very accommodating. Car service to and from the airport was a real convenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great position

Posted Nov 28, 2015
Very friendly staff make you feel relaxed. Short safe walk to the waterfront even at night. Rooms very comfortable recently renovated. We would stay here again. Fantastic breakfast included.
3 out of 5
Recommended
for Couples
by Barry from Queensland, Australia

Looks nice from the street, but...

Posted Nov 3, 2015 on Hotels
The buffet breakfast is exceptional, as well as the service staff. One disappointment is that the hotel rooms and lift stations are tired. Unless they want to retain the retro look, its time for a refurb. Our room was clean however on first entering it smelt stale as if it was once a smoking room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Posted Nov 2, 2015
Pros: Close to the mall - friendly staff
Cons: Probably needs some refurbishment - a bit on the 'worn' side.
Location: the mall is right there - good for people going on cruises.
Everything was fantastic. The room was very comfortable as was the
5 out of 5
Recommended
for Getaway With Friends
by Christian from Morges

Hôtel de très bon rapport qualité-prix

Posted Nov 2, 2015 on Hotels
Service très professionnel et sympathique, Emplacement près du port. Petit-déjeuner magnifique !
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Bo fint i Capetown

Posted Oct 20, 2015 on Hotels
Flott, stilfullt og rolig hotell i gangavstand fra Waterfront. Meget hyggelig og imøtekommende personalet overalt.
5 out of 5
Recommended
for Families
by Claus H. from Holstebro

Posted Sep 29, 2015 on Hotels
Perfect location. Excellent service and quality. Fully satisfied.
5 out of 5
Recommended
for Families
by Mirza from california

best place to stay

Posted Sep 12, 2015 on Hotels
this is the best place to stay. staff is super nice and everything is awesome here. make sure dont stay next door hotel which is own by same owner its called portswood worse place to stay.