Ratings based on 56 Verified Reviews

3.5 out of 5
87% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Art Deco pretence - little deco, no shabby chic...

Posted Oct 7, 2016 on Hotels
The Fritz Hotel was a great disappointment - mainly because of the poor condition of the room...nothing worked....the bedside lamps were broken, the taps dripped incessantly, the floorboards were rough and full of splinters and generally filthy and the whole room smelt odd. I could not fault the staff however, as it is impossible to clean floors that are in such a poor state of repair, and the girls did their best with the little resources they had. The sheets were OK, pillows not so good, towels dreadful - and only one bath towel and a tiny hand towel available. Charmaine at reception was very kind and accommodating, but she could do little - she told me she knows the owner since over 20 years. Shame the owner does not put a little more effort into the upkeep and presentation of the place, because the actual building is lovely, and the location excellent. I felt ripped off in fact, because this is no three star hotel, in my opinion, more two teetering on the verge of one....I did not see any other room than room 4 which gave out on to the front courtyard, and was very noisy. The bins were emptied on the Friday morning very early which woke me up, and then one was treated to a row of black bins just outside the window....very downmarket. On the upside, the breakfast was fine. Decent expresso coffee, and an adequate supply of carbs and fat. Shame the croissants were so soggy - best to pop them into the oven for a couple of minutes....hey ho!!! could do better!!
4 out of 5
by A verified traveler

Convenient and clean

Posted Sep 20, 2016 on Hotels
It was good overall
3 out of 5
by Liska from Kraaifontein

Posted Jul 31, 2016 on Hotels
We enjoyed it very much, especially the breakfast buffet. We were in the room opposite the dining room which was great for getting breakfast every few minutes and taking it back to the room but it left a bit less private because we had to watch our noise levels. But good service overall.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideally located

Posted Jul 18, 2016 on Ebookers
Short walking distance to Truth, Book Lounge, Beer house and Long street.
3 out of 5
by ashlen

Value for Money

Posted Jul 4, 2016 on Hotels
I enjoyed my stay and the service was great.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 14, 2016 on Hotels
5 out of 5
by Tarek

This traveler left a rating score only Posted Apr 30, 2016 on Hotels
5 out of 5
by john from Tennis, from San Diego California

Posted Feb 24, 2016 on Hotels
Very welcoming personable and helpful staff - especially Arthur, Mr. Hospitality itself. Thanks for making it such a fine stay.
4 out of 5
by Cecelia

This traveler left a rating score only Posted Jan 16, 2016 on Hotels
2 out of 5
by A verified traveler

Cape Town Hideout

Posted Jan 3, 2016 on Hotels
Very hot room 14 (even with fan!). Nice neighbourhood and kind service. Packed breakfast was not possible without a really advanced warning.