Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from dorchester
CHAOS IN PARADISE!!Posted Jan 8, 2016
Pros: Beauty , Neville & all the other hard working friendly staff
Cons: The owner and his casual management team ( Tess ) take more of an active role
Full review is on trip advisor & 25 minutes of great videos showing the Flooding on their Facebook page. Email via their website ahead of arrival 3 messages enquiring/ asking details. Management No response. Arrive as Honeymooners to a wilting rose & Welcome Mr & Mrs Garnett. (we are 2 men). Management (a lady called Tess) was so laid back seemed like she was a guest there rather than a worker. When I told her we had booked Simons as we had not heard back from them. She basically dissed simons stating I have a booking at the Open Door a much better option, turned out it was closed on Sundays. Night 3 at 10pm ceiling starts flooding water through light fittings. Management gone home already! Summoned only remaining staff Tom who arrives with 2 buckets & says will get it sorted in morning. Insist he goes call someone as water now pouring in & down walls ( no rooms above ). Another lady arrives immediately realises seriousness of situ. Scrambles our belongings into our 2 cases and moves us. Says will turn water off in morning. Barely slept worrying about ongoing water & electrics. This guest house boasts 5 stars & an exclusive in house chauffeur service. We were asked if we wanted them to take us to dinner each night. On leaving FULL 5 NIGHTS BILLED! Plus £40 billed for taxi in house transfers to nearby restaurants. Owner WHO LIVES NEXT DOOR! REFUSED TO COME & DISCUSS BUT ACTING MANAGER SAM RAN BACK & FORTH. 25 mins later paid in full. The Last Time. 5 star , attention to detail
by Peter from Stockholm
It's all in the detailsPosted Dec 5, 2015 on Hotels
The Last Word Constantia really is the last word in luxury. When we arrived, we were greeted with coffee and cake and some excellent tips on what to see and do with children in the area. And then we were taken up to the Family Suite. What a fabulous suite of rooms, complete with mini bathrobes for children, a separate tv room with a Wii, two bathrooms and little toiletries so that our boys could enjoy a bubble bath. Thanks to Tess and her brilliant tips, we were able to visit a brilliant bird park as well as enjoy sushi and some excellent wine at a nearby winery. The staff were so kind and attentive during our stay, ensuring that we had everything that we needed and adjusting the breakfast menu to suit the tastes of two little ones.
by A verified traveler
Exceptional!Posted Feb 13, 2015 on Hotels
Exceptional property, great location
by A verified traveler from Litchfield, CT
Tranquil and relaxing. A gem.Posted Jan 18, 2015
Pros: Physical set up is near perfect. Grounds are lovely. Staff is gracious and helpful.
Cons: Can't think of anything.
Location: In the Constantia wine area, close to fine restaurants and vineyard attractions.
Quiet, luxurious place with all the amenities. Very large room and well appointed bath. No extras - everything is included.
by A verified traveler
Luxury boutique hotel in an amazing gardenPosted Nov 27, 2014 on Hotels
This luxury boutique hotel is just down the road from some of the most famous vineyards in Constantia. It is just off the main road but you are not disturbed by it at all. Rooms are huge and have an open bathroom and all have a living area too. The best part is that all rooms face out to the most amazing garden with so many different species of plants and flowers. The pool area is a haven to admire them and relax. Breakfast has something for everyone. Free wi-fi and drinks.
by A verified traveler from Wien
Tolles HotelPosted Nov 17, 2014
Sehr großes Zimmer, herrlicher Garten, angenehmer Swimming Pool, tolles Frühstück. Nut schade, dass kein Restaurant in unmittelbarer Nähe